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Create cross-touchpoint personalization campaigns

Coordinate independent personalization experiences to deliver a cohesive, consistent customer journey from start-to-finish.

 

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One experiment, guaranteed consistency throughout the entire customer journey

Build cohesive campaigns that include multiple experiences of different types and span across different pages and touchpoints in the customer journey.

Deploy seamless personalization across any touchpoint

Build and optimize campaigns with multiple experiences over different touchpoints and modules, including Dynamic Content, Notifications, Overlays, and even custom JavaScript codes.

Test entire sets of experiences against one another

Instead of optimizing individual touchpoints and interactions, test the entire user journey to identify and deliver the optimal experiences to your visitors.

Measure the impact of every interaction

Measure the overall performance of campaigns with multiple experiences to understand the impact of multiple recommendation widgets across the entire user funnel.

 

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Additional capabilities baked into our platform

Flexible Attribution

Define the right conversion attribution for each of your multi-touch campaigns. Set either session- or user-level attribution scoping to meet your objectives.

Visual editor

Design multi-touch experiences using a powerful WYSIWYG editor that lets you preview changes as you make them without touching any code.

Experience template library

Instead of starting from an empty slate, build new multi-touch experiences using a library of dozens of pre-built templates.

With Multi-Touch Campaigns, we’re able to guarantee consistency throughout the entire customer journey, no matter the touchpoint.

Christian Ebhart eCommerce Manager Chal-Tec

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