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When your favorite songs

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Mastercard Presale Tickets

With your Mastercard, you can be one of the first in.  All Mastercard cardholders get presale access and fast-track entry.*  Presale starts Nov 18 at 10 AM local.

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The Mastercard Collection Preferred Tickets

The Mastercard Collection gives eligible World Elite and World Legend cardholders access to Preferred Tickets, including some of the best seats in the house.*

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The Mastercard Collection

Explore premium travel, dining, and entertainment benefits and experiences that bring you closer to passions like the KPop Demon Hunters Golden World Tour.

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*Access varies by card type. Terms & conditions apply. Limited quantities available.

Frequently asked questions

What is the Mastercard Music and Entertainment presale benefit?

The Mastercard Music and Entertainment presale benefit is a presale program offering eligible cardholders’ early access to tickets, premium seats, and various VIP experiences before tickets become available to the public. Typically, the presale period is two days prior to tickets being available in the general public sale but timing and availability can vary.

What are The Mastercard Collection Preferred tickets?

The Mastercard Collection Preferred tickets are a restricted number of tickets reserved from general public on sale for eligible cardholders. View eligible Mastercard cards for The Mastercard Collection. To learn more about your card benefits and eligibility, please contact your issuing bank. 

What is The Mastercard Collection?

The Mastercard Collection is a suite of premium travel, dining, and entertainment benefits designed to bring cardholders closer to their passions through access, experiences, and preferred pricing. The Mastercard Collection connects eligible World Elite and World Legend™ Mastercard cardholders to curated experiences around the world. To learn more visit The Mastercard Collection.

Do I need a Mastercard to purchase presale tickets?

Yes.  To access and complete the purchase during the presale, you must use a valid Mastercard credit, debit, or prepaid card at checkout and by paying through the Mastercard network.

Which regions have access to Mastercard tickets?

If you have a valid Mastercard, you will have access to the presale benefit, and those with a World Elite Mastercard or World Legend Mastercard card will have access to the preferred ticket benefit. To explore The Mastercard Collection now, visit The Mastercard Collection.

I am unable to complete my transaction on the ticket provider’s website. What do I do? 

Please contact the ticketing provider's customer support team for ticketing, checkout, or technical issues.

  • Ticketmaster help page for support by phone or email.
  • AXS help page or SeatGeek help page for live chat support.
  • For any credit card-related inquiries or declined transactions, please contact Mastercard’s customer support at 1-800-627-8372 or dial the number on the back of your card to reach your issuing bank.
  • For debit card related inquiries, please contact your issuing bank.