For More Connected Cities: Mastercard Powers New Mobility Services with Kisio

May 13, 2019 | New York City | By Bernhard Mors

– Combining Searching, Booking and Paying for Rides

– Bringing Cities Together to Co-create Mobility-as-a-Service Solutions

While technology has transformed how people search and pay for transportation around a city, multi-modal journeys often require separate tickets, delivering a frustrating experience for riders. According to a recent survey, 57 percent of urban residents expect their cities to offer one account covering all local types of transportation[1].

Joining Forces with Kisio

At Smart Cities NYMastercard and Kisio, a subsidiary of Keolis, today announced plans to transform how millions of locals and guests get around cities. By embedding Mastercard’s payment and security technology into Kisio’s trip planning and ticketing capabilities, transportation providers will be able to help their passengers book their entire trip in one app.

Miguel Gamiño Jr., head of global cities at Mastercard: “Working with over 150 cities around the world, we have improved the transit experience for residents and visitors while delivering efficiencies for operators. Together with Kisio and our other City Possible partners, we’re ready to take on the next mobility challenge, co-creating ‘Mobility-as-a-Service’ options that make tech truly work for people.”

Pacôme Lesage, chief executive officer at Kisio Digital: “As passengers get ever more out of their smart devices, they also expect more from transport operators and authorities regarding digital services. By partnering with Mastercard, we are able to deliver on this expectations in new and exciting ways, bringing to market a fully-functional platform for multimodal transport apps.”

Developing Mobility as a Service with Cities

Kisio has recently joined City Possible, an initiative pioneered by Mastercard to foster new forms of collaboration for more inclusive and sustainable cities. Over the coming months, Mastercard and Kisio will invite and select cities from the global City Possible network to co-create and pilot a Mobility-as-a-Service (MaaS) platform that fully integrates with local transit authorities.

Kisio’s first MaaS deployment will be in the Netherlands where a pilot will launch this summer. Today, Kisio’s Navitia mobility platform is already being used by over 50 local transportation and technology providers worldwide, including in France, the United States and Canada.

Supporting a Growing Eco-System

Today’s announcement builds on the pioneering work Mastercard has done over the past five years, partnering with mass transit agencies, car manufacturers, travel companies and other mobility providers, enabling better, more connected experiences for people traveling to and within global cities.

Recent examples:

United States:


    • Transit: In London, 55 percent of all Tube and rail pay-as-you-go journeys are now regularly made using contactless payment cards or digital devices, with cardholders representing over 100 countries.
    • MaaS: In London, Mastercard is partnering with CityMapper to offer commuters different subscription models for transit, bike and ride-hailing services within the city.


    • Transit: After a successful trial with Mastercard, commuters and tourists in Sydney can ‘tap and go’ their way across all of the city’s ferries and light railways since last year.
    • MaaS: Transport for New South Wales (TfNSW) is working with Tranzer, a Mastercard Start Path company, to pilot a multi-modal service as part of the Future Transport Digital Accelerator.

 From May 13 - 15, Mastercard is participating in Smart Cities NY, an annual global gathering of urban leaders. At the event, Mastercard invites delegates to experience City Possible through a series of talks and demos.


About Mastercard

Mastercard (NYSE: MA),, is a technology company in the global payments industry. Our global payments processing network connects consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Mastercard products and solutions make everyday commerce activities – such as shopping, traveling, running a business and managing finances – easier, more secure and more efficient for everyone. Follow us on Twitter @MastercardNews, join the discussion on the Beyond the Transaction Blog and subscribe for the latest news on the Engagement Bureau.

About Kisio 

Committed to sustainable everyday urban mobility, Kisio is Keolis’ digital and services subsidiary. Kisio proposes strategic way to successfully implement a sustainable MaaS platform operating multimodal trip planning and smart ticketing services (Plan-Book-Ticket, HelloGo).

For the past five years, Kisio has been deeply involved in the open transport (open mobility) movement to enhance collaboration with other transportation stakeholders (PTA, PTO, startup, researchers, public or private organisations). In 2013 the company donated his Navitia journey planner, worth nearly 10 M€, to the tech commons. Navitia is a door-to-door / real time trip planner widely used in Europe (15 billion requests per year), with 20,000 developers contributing or just reusing to create digital services.

More information about us:
and our products: and

Follow us on Twitter: @KisioDigital and @navitia

Kisio Communications Contact

Bertrand Billoud | +33 185 348 005 |

[1] Smarter Cities 2025, ESI ThoughtLab, November 2018

Mastercard Communications Contact
Bernhard Mors | +49 173 69 78 755 |

Bernhard Mors