Michael Miebach is chief executive officer of Mastercard and a member of its board of directors.
He is leading the company into a more digital world where Mastercard powers economies and empowers people by harnessing innovation and the continued application of new technologies. The company is helping to deliver better experiences that are shaping the future of seamless commerce, while bolstering cyber services and data-powered insights.
For much of the past decade, first as chief product officer and then president, Michael was critical to setting the strategy that transformed the company’s offerings from a consumer card-centric business to a platform supporting choice in how businesses, people and governments make payments. This strategy, combined with the company’s customer focus, helped Mastercard evolve and diversify into new areas including real-time payments, open banking, digital identity and other value-added services.
His collaborative approach creates scalable and trusted solutions for the exchange of payments and data and can be seen in his leadership of the acquisitions of Vocalink, Finicity, Ekata, CipherTrace and the corporate services business of Nets – each expanding Mastercard’s range of payment flows.
Michael joined Mastercard in 2010 to lead its Middle East and Africa operations, where he helped shape and advance the company’s financial inclusion efforts - first in Africa and subsequently around the world - with targeted solutions for governments and their citizens that deliver a commercially sustainable social impact. Earlier in his career, Michael held senior roles at Barclays Bank and Citibank.
He is member of the board of directors for the non-profit Accion, which gives people across the world the financial tools and services they need to prosper. He sits on the board of directors of the World Resources Institute, a global non-profit organization focused on researching and implementing solutions across critical areas like food, water, cities and climate.
Michael is a member of The Business Roundtable, The Business Council, the International Advisory Panel of the Monetary Authority of Singapore, and The International Business Council of the World Economic Forum. He sits on the board of directors for the Metropolitan Opera and serves as a board member at large for the Ronald McDonald House New York City.
Michael holds a Master of Business Administration from the University of Passau in Germany.
Ajay Bhalla is the president of Mastercard’s Cyber & Intelligence business and is a member of the company’s global management committee.
He leads the team responsible for developing technologies and solutions to help provide safe, secure and frictionless interactions for our consumers, customers and partners around the world – helping to advance trust and inclusion in the digital ecosystem.
Prior to this role, Ajay was the president of Mastercard’s Digital Payment Services, where he led the development and growth of the business, helping to establish Mastercard as an industry leader and pioneer in this space. Before this, Ajay was president of Mastercard for South Asia and Southeast Asia, where he led the business across 18 markets.
Before joining Mastercard, Ajay held key leadership positions at HSBC and Xerox. He holds a bachelor's degree in commerce from the University of Delhi and a master's degree in management studies from the University of Mumbai.
Ajay serves as a Senior Fellow at The Fletcher School at Tufts University, a Science Fellow at Massachusetts Institute of Technology (MIT) and is an Executive in Residence at Oxford University. He is a strategic advisor to the World Economic Forum, serving on the Executive Steering Committee for Digital Trust and as a Co-Chair of the Global Council on Cybersecurity.
You can follow Ajay on LinkedIn here.
Andrea Scerch leads Mastercard’s global Consumer Products and Processing team. In this role, he oversees the company’s consumer credit, debit and prepaid products, delivering people an easier, more secure and more efficient way to make everyday purchases.
Andrea also has responsibility for a central group of processing assets, including Payment Gateway Services, enabling merchants to accept digital payments across multiple channels and markets; Payment Transaction Services, the technology helping issuers and acquirers process payments; and Prepaid Management Services, an end-to-end prepaid program manager. He sits on the company’s management committee.
Prior to this role, Andrea led Mastercard Payment Gateway Services, where he was instrumental in transforming the business into a successful global business with a strong growth trajectory. In this capacity, he also spearheaded the integration of multiple businesses, including Transaction Network Services, which was acquired in 2014.
Andrea joined Mastercard in 2005 as the head of strategy for Europe before assuming the role of division president for Central Europe markets (Italy, Alpine, Greece and Germany). Under his leadership, the company strengthened its position across the region, achieved strong growth and successfully deployed new payment technology in the markets.
Before joining Mastercard, Andrea was an associate principal at McKinsey & Company in Italy, where he worked with large, pan-European retail banks leading strategic projects on key business topics. Earlier in his career, Andrea was a financial analyst with Consob, Capital Markets Divisions in Milan, and a senior auditor with Price Waterhouse Coopers in Rome, Italy.
Andrea holds an MBA from INSEAD in Fontainebleau, France and has a degree in Economics and Business Administration, from La Sapienza University of Rome, Italy.
Prior to her appointment, Ann was president of International Markets responsible for the management of all customer-related activities in over 200 countries around the world. In this role, she focused on building sustainable, strong growth rates across both mature and emerging markets.
Prior to joining Mastercard in August 2011, Ann was head of the Financial Services Group with Alvarez & Marsal in London, where she led the European team managing Lehman Brothers Holdings International through the Chapter 11 process. In addition she helped restructure banks across Europe including Ireland & Iceland.
Ann has also held senior positions within many global organizations including a tenure as CEO, Transaction Banking at ABN-AMRO, and 15 years in senior operational positions at Citigroup.
Ann sits on the board of the Fortune 500 company Intercontinental Exchange (ICE) and is chair of ICE Clear Europe.
A Pure Mathematics degree from Sheffield University and a M.Sc. with research into medical statistics from Newcastle University resulted in an early career as an award-winning research engineer, culminating as the Head of Offshore Engineer-Planning for British Gas where Ann was the first woman qualified to go offshore in Britain.
In his capacity as president for Asia Pacific at Mastercard and a member of the Global Management Committee, Ari Sarker oversees all of the company’s activities in the region including business strategy and operations, product development, sales and marketing, and relationships with governments, regulators, banks and merchants.
Ari is an active proponent of the company’s financial inclusion commitments, and an active champion of inclusive growth efforts across a number of Asia’s emerging economies. He also spearheads managing and identifying new equity investment opportunities designed to establish Mastercard as a natural partner of choice for firms in the dynamically evolving fintech landscape.
Ari has been with Mastercard since 2011 and has held an array of leadership roles across geographies. Prior to his current role, he helmed Mastercard’s business for South Asia, including India. He started his journey at Mastercard as head of Network Processing for AP & MEA, in which capacity he actively advocated for the need to build an open payments market environment. In this role, Ari was instrumental in driving significant engagement and deepening the partnership models with domestic switch operators and regulators, thereby enabling a much more vibrant ecosystem overall.
Before joining Mastercard, Ari spent over 12 years with GE in a variety of senior roles in accounting, audit, corporate finance, and private equity across several key markets in the Americas, Europe and Asia Pacific.
Ari holds a number of Board positions, including Independent Board Director with Airtel Payments Bank Limited in India, Advisory Board Member of the Singapore Management University Lee Kong Chian School of Business (SMU-LKCSB), and Board Member of the US-ASEAN Business Council (USABC).
He is a B.Com (Hons) graduate from Delhi University, an MBA from Cardiff University, and is a qualified chartered accountant from the Institute of Chartered Accountants in England and Wales.
Carlo Enrico is president of Mastercard’s Latin America and Caribbean (LAC) region and a member of the company’s management committee. Carlo is responsible for leading Mastercard’s strategy and operations across 45 countries and territories, and driving transformational efforts across digital payments, financial and social inclusion, products and services.
After joining Mastercard in 2012, Carlo served in several senior roles. These include Division President for Central Eastern Europe and, most recently, Division President for Western Europe, where he was responsible for overseeing Mastercard operations in Belgium, Luxembourg, the Netherlands, France, Portugal, Italy and Spain.
Prior to joining Mastercard in 2012, Carlo was CEO of BancoPosta, the financial services division of Italian postal services provider, Poste Italiane. He has over fifteen years’ experience in the financial industry, holding senior roles at Banco di Sicilia, Capitalia Group and Goldman Sachs. Carlo has extensive experience in leading large teams, managing a diverse customer base, and developing and integrating strategies that drive revenue.
Carlo graduated from Bocconi University, Milan, Italy.
Carlos J. Menendez is president, Global Commercialization Office, and a member of the company’s management committee. He is responsible for scaling and managing new global business areas, supporting regional engagement efforts for key initiatives, and driving growth across existing and emerging segments. His team defines, explores, and develops new global flows by building partnerships to extend Mastercard’s technology and data insights with a range of retail, business and government customers; manages selected partners such as HSBC and Standard Chartered Bank; and advances priority business processes and enablers.
Carlos joined Mastercard in 2010 and was previously executive vice president of global credit and debit product management, focused on developing a competitive differentiation globally while deploying solutions at the local market level. Prior to joining Mastercard, he held a number of positions at Citigroup over a 14-year period, including chief operating officer for Western Europe. Prior to Citigroup, Carlos worked in brand management with Procter & Gamble and with a law office in Washington D.C.
He holds a Bachelor of Arts in Economics from Harvard University, a Master of Arts in International Studies from the University of Pennsylvania, and a Master of Business Administration from The Wharton School.
Chad Wallace is Executive Vice President of B2B Solutions at Mastercard and a member of the Management Committee. He leads the company's large market commercial products including T&E, Purchasing, Fleet and Virtual card solutions as well as Mastercard's Smart Data platform and Track B2B solution.
Chad joined Mastercard in March 2022 from Goldman Sachs, where he was the Global Head of Digital for Transaction Banking, responsible for building its embedded finance platform, corporate payments and liquidity digital tools. Prior to joining Goldman, Chad was the Head of Digital Experiences for the Commercial Bank at Capital One. Chad also previously held leadership roles at TD Ameritrade, E*Trade Financial and SunTrust.
Chad is a graduate of Sam Houston State University and resides in Dallas.
Craig Vosburg is chief product officer for Mastercard and a member of the company’s management committee.
He leads an integrated product management and engineering organization, specifically designed to maximize the company’s customer-centric focus through an end-to-end approach to design and delivery. The team will innovate and scale the products and services that solve real-world problems and help shape the fabric of the modern global economy.
Included in the product organization are areas integral to growing Mastercard’s business and executing on opportunities in multi-rail, digital and B2B payments – consumer products, commercial products, acceptance solutions, real-time, account-to-account and push payments, processing, open banking and Mastercard Labs. This includes the legacy Mastercard products, as well as the expanded range of payment flows supported by Vocalink, Transactis, Finicity and other recent acquisitions.
Prior to assuming this role, he served as president of North America for Mastercard, overseeing the company's operations and customer-facing activities in the United States and Canada. Craig also previously led the company’s global card-based products offerings.
He originally joined Mastercard in 2006 as head of Mastercard Advisors in Southeast Asia, Greater China, and South Asia/Middle East/Africa. In 2008, he was named managing director of the Mastercard Advisors business in the U.S. and Canada. In 2010, Craig was named group executive, U.S. Market Development, responsible for managing and building relationships within the merchant and acquiring community.
Earlier in his career, Craig was a senior member of the Financial Services practices with Bain & Company and A.T. Kearney, and was a vice president at CoreStates Financial Corporation.
Craig is a past David Rockefeller Fellow at the Partnership for New York City. He sits on the Board of Directors of the New York Botanical Garden and Sultana Education Foundation and the Board of Trustees of CancerCare. Craig holds a Master of Business Administration from The Wharton School at the University of Pennsylvania and a Bachelor of Science in Business Administration from Bucknell University.
Dimitrios Dosis is president of Mastercard’s Eastern Europe, Middle East and Africa (EEMEA) region and a member of the company’s global management committee. He is responsible for driving the company’s strategy across this newly expanded region, which now encompasses 81 markets, with agile, high-potential growth opportunities.
He was previously president of Mastercard Advisors, the company’s professional services arm. In this role, he led a global team focused on helping retail and banking customers solve pressing business issues with data-driven solutions. Mastercard’s anonymized and aggregated transaction insights, world-class analytic capabilities and embedded platforms with self-service predictive technology supplement the team’s industry-proven problem-solving skills. The team’s results-focused approach combined with leading-edge technologies and strong data assets deliver value to customers and create differentiation for the company.
Dimitrios has more than 20 years of experience in technology, transaction banking and management consulting. He joined Mastercard in 2005 from Roland Berger Strategy Consultants, where he was leading the transaction banking practice. Previously, he worked for A.T. Kearney covering financial institutions business.
He serves as an independent director on the board of directors for the Athens Stock Exchange in Greece. Dimitrios holds an MBA and PhD from the European Business School, as well as a Master of Economics from the University of Hagen.
Prior to this role, he was chief information officer responsible for the development efforts for products and services, implementing the IT digital roadmap and managing the development of Mastercard’s global tech hubs. Before that, he was chief emerging payments officer, leading the development of the company’s digital strategy, partnerships and platforms. He joined Mastercard in 2005 as head of bill payment and healthcare, and was named chief franchise development officer in 2008.
McLaughlin’s previous roles included serving as group vice president, Product and Strategy at Metavante, co-founder and CEO of Paytrust, and executive vice president of product and marketing at LogicWorks, Inc.
He is a graduate of the University of Pennsylvania, Wharton School of Business and in 2018 completed the AI: Implications for Business Strategy Executive Program at Massachusetts Institute of Technology (MIT). He is also a member of the Harvard Kennedy Business School’s Council on the Responsible Use of Artificial Intelligence, and attended the 2018 White House Summit on AI for American Industry.
Francis A. Hondal is president of Loyalty and Engagement Services at Mastercard and a member of the company’s management committee.
Francis oversees Mastercard’s robust loyalty platforms and products as well as its agile, cross-collaboration implementation team focused on high-impact marketing programs and rapid product design services. The team delivers end-to-end solutions that provide contextual, digital-first experiences for today’s connected consumers and more valuable engagements for merchants and issuers.
With over 25 years of experience in consumer marketing, finance and management, Francis has spent her career in the payments and financial services industries. Prior to her current role, she served as Mastercard’s EVP of credit and loyalty solutions overseeing all aspects of product strategy and development globally. For Mastercard in Latin America and the Caribbean, she was responsible for the development, management and marketing of all products and solutions as well as Mastercard Advisors consulting services.
Before joining Mastercard in 2011, she launched a business development and marketing service firm after an 18-year career at American Express.
Francis is a first generation Cuban-American and has been named amongst Fortune’s Top 50 Most Powerful Latina Women in corporate America; ranking #19 in 2018 and #15 in 2017. She serves as a Board Member of FIU’s Chapman School of Business and was inducted to the College of Business Administration Hall of Fame in 2015; receiving the Global Leadership Award. In 2013, she received the International Business Woman of the Year Award by the Organization of Women in International Trade.
She has a Bachelor Degree in Finance and International Business and an MBA from Florida International University (FIU). Francis lives with her family in Miami.
Gilberto Caldart is vice chair of Senior Client Partnerships and Relationships. In this role, he focuses on identifying new opportunities, driving new revenue streams, and managing key customer and partner relationships. Gilberto is a member of the company’s management committee.
From 2018 through 2021, he served as president of International Markets, overseeing the management of all markets and customer-related activities outside of North America and Canada. For the previous five years, Gilberto was president of the Latin America and Caribbean region, where he led efforts to place the company at the forefront of the payments industry in the region.
A passionate advocate of innovation, technology and the power of partnership Gilberto is focused on transforming the way people, governments and businesses buy and pay for things.
Before joining Mastercard, Gilberto spent 26 years at Citigroup in various leadership positions in Brazil and New York. Most notably, he led the Citi Consumer Business in Brazil (Retail Banking, Consumer Finance and Cards) for over six years.
During his time at Citigroup, Gilberto served on the boards of Credicard and Redecard, playing a critical role in the restructuring of the Credicard Group and on the Redecard IPO transformation.
He is a graduate of the Harvard Business School's Advanced Management Program. He also has an MBA from Duke University, Fuqua School of Business and a Bachelor’s degree in Business Administration and Accounting from the University of Rio Grande do Sul, Brazil.
Greg Ulrich is the Executive Vice President of Strategy and Corporate Development at Mastercard and a member of the company's management committee.
Greg oversees a global team that is tasked with developing the company's strategy and identifying and driving key initiatives to support Mastercard's growth. In addition, Greg is responsible for corporate development – including M&A, venture, and minority investments – and the integration of the company's acquisitions. In these efforts, Greg is a key advisor to the CEO, executive team, and Board of Directors, helping to shape the future trajectory of the company.
Prior to assuming this role in May of 2020, Greg was responsible for guiding Mastercard's Data & Services strategy and innovation team. He had also served as the company's lead for Data & Services in North America.
Greg has more than 20 years of experience helping organizations use data and insights to develop innovative and practical solutions to challenging problems, maximizing shareholder value.
He originally joined Mastercard in 2015 when it acquired Applied Predictive Technologies (APT), a leading cloud-based analytics company. Greg guided the firm's CPG and Manufacturing vertical, having also served as the primary lead for its work in San Francisco, Australia and New Zealand.
Prior to joining APT, Greg was a management consultant, initially with Marakon Associates before working with myriad organizations in the social and nonprofit sector.
He holds a Master of Business Administration from the University of Pennsylvania's Wharton School, where he was a Palmer Scholar, and a Bachelor of Science in Economics from Duke University.
Jennifer Erickson is the Executive Vice President of Communications at Mastercard and a member of the company's management committee. She is passionate about using innovative and authentic people-centric storytelling to advance the company's objectives.
Across the globe, her team activates a multi-platform approach to protect and enhance the company's reputation, highlight Mastercard's differentiated products and services, and inspire its 20,000+ employees.
Jennifer joined Mastercard in 2019 from General Electric, where she served as chief communications officer, playing a pivotal role in leading the communications function while also protecting and enhancing the company's reputation through a period of significant transformation.
Prior to GE, she spent more than 15 years at Motorola, serving as vice president of global communications before being elevated to chief communications officer for Motorola Mobility when its consumer and professional businesses were split into two companies.
Throughout her 20+ year career, Jennifer has demonstrated a proven track record in developing and executing large-scale, business-building public relations strategies and critical, crisis management programs.
Jennifer earned a Master of Business Administration from Kellogg School of Management, Northwestern University, and a Bachelor of Arts in Public Relations from Roosevelt University.
Jennifer Rademaker is executive vice president of global customer delivery for Mastercard. In this role, she is responsible for the end-to-end technical implementation of the company’s products and services worldwide to issuers, acquirers, merchants and other partners. Jennifer serves on the company’s management committee.
Prior to assuming this role in 2017, Jennifer was responsible for customer delivery, expert sales, and prepaid account management in the United States and Canada. Earlier in her tenure, she led the management, development and commercialization of consumer and commercial products for Mastercard Europe, as well as roles in strategy and development.
She brings more than 30 years of global experience in payments and financial services, with positions at Experian, American Express, and First USA/Bank One. Her background includes credit underwriting, product pricing and profitability, analysis and modeling, marketing and product management. Before joining Mastercard in 2007, Jennifer was the chief credit officer at African Bank in South Africa. She is also the author of a comic book series published in South Africa that educates children on good financial habits and life skills.
Jennifer serves on the board of directors at Fair4All Finance and at ICM Mobility Ltd. She holds a Bachelor of Science in statistics from Lehigh University and a Master of Science in statistics from Iowa State University.
Jess Turner is the executive vice president, Open Banking and Mastercard Developers. She is also a member of the company's Management Committee.
In this role she is responsible for the global open banking network and Mastercard Developers Program which enables innovation with fintech companies, financial institutions and other partners globally.
Prior to this role Jess served as executive vice president, Products and Innovation for North America where she drove the design, development and commercialization of digital and card products. She also delivered the inclusive growth strategy in the region and managed the company's key issuers globally to advance digital solutions and payments.
Since joining in 2006, Jess has held various positions at Mastercard including customer engagement with telecommunications companies and banks. Jess has run teams responsible for delivering digital solutions and payment experiences for both emerging and developed markets.
Prior to joining Mastercard Jess led product development at Affinion Loyalty Group and was in Marketing and Analysis at Capital One.
Jess is an alumnus of the Vanguard Leadership Program and sits on the board of Women's Network in Electronic Transactions.
Jorn Lambert is Chief Digital Officer at Mastercard, and a member of the company's management committee; he leads the Consumer Solutions organization, inclusive of Mastercard's consumer, digital, acceptance, crypto and open banking capabilities.
In this role, Jorn is responsible for the company's digital strategy, delivering seamless, secure and differentiated solutions for the digital consumer and merchant, managing the platforms powering these solutions, forging partnerships with technology players, fintechs and digital partners, and future-proofing the payments ecosystem.
In his previous role as Executive Vice President, Digital Solutions, Jorn oversaw the company's platforms and partnerships in the digital space, including operating systems, device manufacturers, telcos, wallet operators and social networks, as well as the regional teams who deployed Mastercard Emerging Payment products across the world.
Prior to joining the company in 2002, Jorn spent several years in capital markets where he occupied various management positions in the areas of product development, product management and corporate strategy.
Jorn has a degree in Roman Philology at the University of Ghent and La Sapienza in Rome, Italy, and a post-graduate degree in business economics from the University of Leuven in Leuven, Belgium.
Ken Moore is Chief Innovation Officer at Mastercard and a member of the company's Management Committee. He leads the Mastercard Foundry organization, inclusive of R&D, Digital Futures, Product Lifecycle Management, and Experience Research & Design teams.
In this role, Ken is responsible for the company's innovation agenda including incubating and bringing new products & services to market, unlocking the potential of emerging technologies, and for anticipating changes in the needs of customers
He joined Mastercard in 2016 as Executive Vice President, Mastercard Labs where he led the teams to create new products and experiences in digital payments, financial inclusion and commercial. He extended Mastercard’s partner ecosystem through the creation of its global startup engagement program - Start Path - which helps innovative later-stage startups scale
Prior to joining Mastercard, Ken held roles of increasing seniority at Citi, Accenture, and Misys. He has over 25 years of experience in International Financial Services across both retail and corporate banking and has worked extensively throughout the US, Latin America, Europe, Asia, and Africa. He has held executive leadership roles in Product Management, Technology Delivery, Business Development, Strategy, and Innovation
Ken holds a BSc in Commercial Computer Applications from the Institute of Technology in Waterford, Ireland, and is a certified Board Director with the Institute of Directors
Linda Kirkpatrick is president of North America for Mastercard, overseeing the company's customer-facing activities in the United States and Canada, including sales, business development, strategy and relationship management with issuers, merchants, digital partners, governments and acquirers. She sits on the company’s management committee.
Linda brings a broad understanding and appreciation of broad customer needs across one of the company’s most competitive and developed regions. Prior to this role, she served as president of U.S. issuers, managing and expanding the company’s partnerships and business with banks and credit unions. Linda also led the team responsible for managing merchant and acquirer relationships in the market, as well as business development efforts in co-brand, prepaid, commercial, transit, healthcare and public sector.
Since joining the company in 1997, Linda has held several leadership roles, including overseeing global rules and standards, compliance programs and dispute resolution management functions, in addition to working on Mastercard’s initial public offering in 2006 and merger with Europay in 2002.
Linda was named a Young Global Leader by the World Economic Forum in 2015. She is a member of the Board of Trustees at Manhattanville College, a member of the Partnership for NYC’s David Rockefeller Fellows Program, a board member for the Cystic Fibrosis Foundation of New York and a member of the New York Transit Innovation Partnership Board.
Linda graduated magna cum laude from Manhattanville College with a Bachelor of Arts in economics.
Ling Hai is co-president of International Markets for Mastercard and sits on the company’s global management committee. In his new role, he is focused on advancing business strategy, sales, business development, product management and engagements with customers and regulators across Europe, the Middle East, Africa, Asia and Latin America.
For the seven years prior to this role, he served as co-president of Mastercard’s Asia Pacific region, leading the local delivery of the company’s strategy and business activities. In this role, he achieved significant growth for Mastercard’s business in China and oversaw the company’s efforts to achieve market leadership position in Australia.
Previously, he served as president of Enterprise Partnerships, based in London. Ling Hai originally joined Mastercard in 2010 to serve as division president of Greater China, a role he held for four-and-a-half years.
Ling Hai is a Chairman of Mastercard-NUCC, a joint venture company in bankcard switching headquartered in Beijing. He is an officer of Mastercard Asia/Pacific (Australia) Pty Ltd, as well as a director of the board of Cuscal Limited.
He also serves as a trustee on The College of Saint Rose Board of Trustees. In addition, he is a senior advisory board member of CDIB Capital International, an investment company, and a member of the Aspen Global Leadership Network and fellow of its China Fellowship Program.
Ling Hai graduated from the College of Saint Rose in New York and obtained his Master of Business Administration degree from the University of Chicago, Booth School of Business.
Mark Barnett is President of Mastercard Europe and a member of the company’s management committee since 1 June 2020. He is responsible for the overall success of the only true multi-rail payments technology company, across a region that encompasses 53 countries and serves over 950 million people through partnerships with retailers, financial institutions and businesses.
In this role, Mark leads a business focused on doing well, doing good and making people’s lives easier by delivering simple and secure ways to pay and by fostering a culture where he drives new technology and innovation to position Mastercard as the partner of choice.
Mark joined Mastercard in 2003 and has held various roles. Prior to his current role, Mark was the President of the Mastercard UK, Ireland, Nordics and Baltics Division.
Mark has over 20 years’ experience in the retail banking and payments industry. Most of his client work has been at board level; developing payments strategy, designing innovative new products, advising card schemes and processors, supporting government payment initiatives and implementing major transformation programs.
Mark has an MBA from Imperial College Business School, University of London, and a Bachelor’s degree in Economics, also from London University.
Michael Fiore is Executive Vice President. Strategy, Innovation & Product Development and a member of the company's Management Committee.
In this role, Michael oversees the long-term growth and success of the Data & Services business by identifying opportunities to further embed services into Mastercard's overall strategy, and by extending capabilities into new customer segments and use cases. He oversees various strategic areas for D&S such as pricing, customer segments, new product development, M&A and partnerships, marketing, and commerce innovation.
Michael brings 25 years of payments, product management and technology experience to his role. He joined Mastercard in 2005 and has held various leadership positions across the company. Most recently, Michael was Executive Vice President, National Accounts, leading Mastercard's relationships with large U.S. financial institutions including Bank of America, Wells Fargo, Capital One and US Bank.
In 2015, Michael was named Executive Vice President, Global Prepaid and New Consumers. He was responsible for leading the ongoing development and execution of Mastercard's prepaid strategies globally. Prior, Michael was Senior Vice President of Personal Payments, where he created Mastercard Send and HomeSend platforms. Michael also led the creation of Mastercard inControl, an intelligent transaction decisioning platform built on the Orbiscom technology that Mastercard acquired in 2008.
Before joining Mastercard, Michael held several roles at American Express in commercial payments, strategic partnerships and ATM businesses. Prior to American Express, Michael was in information technology as a web developer and video production editor.
Michael holds a bachelor's degree from Manhattanville College in economics with concentrations in mathematics and sociology.
Michael Fraccaro is the chief people officer of Mastercard. In this role, he is responsible for all human resources (HR) functions globally, including driving cultural transformation, building leadership capability and creating a company that is “most valued to work for”. He is a member of the company’s management committee.
From 2012 until assuming his current role, Michael served as executive vice president of human resources for the company’s Global Products and Solutions business. In this role, he supported the company’s growth in key businesses and markets and optimized talent programs in a competitive environment. He also was responsible for leading the global HR integration of new acquisitions and joint ventures.
Prior to joining Mastercard, Michael was a core member of the HR leadership team at HSBC Group for nearly 12 years, based in Hong Kong. Earlier, he held senior HR positions in banking and financial services in Australia and the Middle East, working extensively across different cultures.
Michael holds a Masters of Applied Science, Communication Management from the University of Technology, Sydney, and a Bachelor of Education from the Australian Catholic University. He also has accreditation in change management from the Australian Graduate School of Management and attended leadership programs at Duke Fuqua and INSEAD.
Mike Froman serves as vice chairman and president, Strategic Growth for Mastercard. In that role he is responsible for growing strategic partnerships, scaling new business opportunities and advancing the company’s efforts to partner with governments and other institutions to address major societal and economic issues. He and his team drive financial inclusion and inclusive growth efforts and work to develop new businesses key to the company’s strategic growth.
Mike is chairman of the Mastercard Center for Inclusive Growth and is a member of the company’s management committee.
From 2013 to 2017, Mike served as the U.S. Trade Representative, President Barack Obama’s principal advisor and negotiator on international trade and investment issues. During his tenure, Mike worked to open foreign markets for U.S. goods and services, reach landmark trade agreements and enforce the rights of American workers, farmers and firms. From 2009-2013, he served at the White House as assistant to the President and deputy national security advisor for international economic affairs.
Prior to joining the Obama Administration, Mike held several executive positions at Citigroup, including CEO of its international insurance business, COO of its alternative investments business and head of its infrastructure and sustainable development investment business. He helped shape the company’s strategy in China, India, Brazil and other emerging markets. Earlier in his career, during the Clinton Administration, he worked at the White House and the Treasury Department.
Mike is a distinguished fellow of the Council on Foreign Relations. He is a member of the Board of Directors of The Walt Disney Company and a Member of the Board of Directors for the Japan Society.
Mike received a bachelor’s degree in public and international affairs from Princeton University, a doctorate in international relations from Oxford University and a law degree from Harvard Law School, where he was an editor of the Harvard Law Review.
Raghu Malhotra is co-president of International Markets at Mastercard, and a member of both Mastercard’s Executive Leadership Team, which sets and oversees the company’s strategy and priorities, and Mastercard’s Management Committee, which ensures the implementation and delivery of the company’s strategic priorities at a global scale.
Malhotra is responsible for advancing Mastercard’s business strategy, sales, business development, product management and engagements with customers and regulators in more than 200 markets across Europe, Middle East, Africa, Asia and Latin America.
Since joining Mastercard in 2000, he has held several leadership roles across geographies and functions. Most recently, as president for the Middle East and Africa, he drove the company’s global strategy across the region.
Under his leadership, Mastercard has expanded its collaboration with central governments and public sector authorities, partnering to enhance the region’s infrastructure and digital ecosystem. This includes developing a number of ‘global-firsts’ that are impacting the lives of millions of people: empowering citizens and businesses by creating interoperable mobile ecosystems; launching lending platforms which digitize and revolutionize supply chain management; bringing new levels of security to online and in-store purchases and introducing new energy and agriculture digital solutions to enable greater access and financial inclusion.
Prior to joining Mastercard, he served in a variety of roles at Citicorp, American Express and ANZ Grindlays Bank.
Malhotra is a member of the U.S. President’s Advisory Council on Doing Business in Africa and the Dubai Chamber of Commerce & Industry International Advisory Council. Amongst other board and advisory positions, he sits on the board of directors of the US-Africa Business Center US Chamber of Commerce, is a board observer at Network International and is a member of the World Economic Forum Africa Business Council.
He has received numerous prestigious accolades, including being named among the region’s top business leaders by Forbes consecutively from 2014 to 2021.
He holds an honors degree in Commerce and an MBA and is an alumnus of the University of Delhi, University of Melbourne and Harvard Business School.
Raj Seshadri leads Mastercard’s global Data & Services team. She is responsible globally for a unique range of data-driven capabilities that help customers make smarter decisions with better outcomes. These include analytics, insights, consulting, loyalty, marketing, innovation and test & learn services and platforms. They enhance the value of payments, improve business performance and elevate consumer engagement for financial institutions, retail and commerce firms, processors, acquirers, fintechs, neo-banks and public-sector institutions.
Raj serves on the company’s executive leadership team and management committee. She joined Mastercard as president of U.S. issuers, where she led the growth of payments and services with banks and credit unions in a very competitive market. Previously, she led the iShares U.S. retail ETF business at BlackRock and was the global chief marketing officer for iShares. Earlier in her career, Raj led Citigroup’s global strategy team and small business banking. She also held leadership roles at U.S. Trust, McKinsey & Company and AT&T Bell Laboratories.
She serves on the board of directors of Raymond James Financial Inc., the board of trustees of Mount Holyoke College, the global board of the American India Foundation and the Innovation Advisory Council of the Federal Reserve Bank of New York. Raj received a bachelor’s degree from Mount Holyoke College in physics and mathematics, an MBA from Stanford University and a Ph.D. in physics from Harvard University.
Raja Rajamannar is an accomplished, transformative global executive and Wall Street Journal bestselling author with 30+ years of experience and the last nine as Chief Marketing & Communications Officer of Mastercard and President of the company’s Healthcare Solutions.
At Mastercard, Raja is responsible for successfully leading the company’s marketing evolution, including the development of its Priceless experiential platforms, pioneering Mastercard’s move to become a symbol brand and launching its breakthrough sonic brand platform, recognized as the best in the world. This world class work has been developed into case studies at Harvard Business School and Yale School of Management and being taught in top academic institutions around the world.
Raja’s groundbreaking theories and innovative strategies are documented in his first book, “Quantum Marketing: Mastering the New Marketing Mindset for Tomorrow’s Consumers.” A Wall Street Journal best seller and recipient of the Stevie and International Book Awards, “Quantum Marketing” is hailed as a must-read for any marketer who wants to build brands that stand the test of time in the post digital age.
As president of Healthcare at Mastercard, Raja oversees the creation, development, and successful scaling of the company’s healthcare business. Today, it is one of the fastest growing business lines for the company.
Prior to Mastercard, Raja served as chief transformation officer of the health insurance firm Anthem (formerly WellPoint), chief innovation & marketing officer at Humana and held senior management roles with Asian Paints, Unilever, and Citibank. He developed his entrepreneurial approach at Asian Paints, his marketing grounding at Unilever, and his financial savvy during a 15-year tenure at Citi.
Award-winning throughout his career, Raja’s recent recognition includes Forbes’ Top 5 World’s Most Influential CMOs 2021, WFA Global Marketer of the Year, Adweek’s Grand Brand Genius honoree, Business Insider’s 25 Most Innovative CMOs in the World, Billboard’s Top Branding Power Player, Fashion Group International’s Tech and Brand Innovation award and The CMO Club Hall of Fame.
Raja is the president of the World Federation of Advertisers. He also serves on profit and non-profit boards, including PPL Corp, Bon Secours Mercy Health, New York City Ballet, Cintrifuse, and the Association of National Advertisers.
Rich Verma is the General Counsel and Head of Global Public Policy for Mastercard. In this role, he oversees the company’s law and policy functions in the United States and around the world. Rich brings over 25 years of international experience across senior levels of business, law, diplomacy and the military. He is a member of the company’s Management Committee.
Rich previously served as the U.S. Ambassador to India, where he led one of the largest U.S. diplomatic missions and championed historic progress in bilateral cooperation on defense, trade, and clean energy. He is a former Assistant Secretary of State and he also worked on Capitol Hill as the National Security Advisor to the Senate Majority Leader.
He practiced law for many years at Steptoe & Johnson in Washington D.C., and is the former Vice Chairman of The Asia Group, a leading international consulting firm. In addition, Rich is a veteran of the U.S. Air Force, and the recipient of a number of military awards and civilian decorations, including the Meritorious Service Medal and the State Department’s Distinguished Service Award.
Rich is a Senior Fellow at Harvard University’s Belfer Center for Science and International Affairs and a trustee of Lehigh University. He serves on a number of boards and commissions, including the T. Rowe Price corporate board and the National Endowment for Democracy board of directors.
Rich holds multiple degrees, including his doctorate (Ph.D.) from Georgetown University and his law degree (J.D.) from American University.
Ron Green is chief security officer for Mastercard, where he leads a global team that ensures the safety and security of the company's network, as well as internal and external products and services. He is responsible for corporate security, security architecture and engineering, cryptographic key management, business continuity, disaster recovery and emergency management. Ron is a member of the company’s Management Committee.
Ron joined Mastercard in 2014 after serving as deputy chief information security officer at Fidelity Information Services (FIS). Prior to this position, he was director, Investigation and Protections Operations at Blackberry. Ron also served as a senior vice president across several areas at Bank of America.
He has extensive experience working with international and federal law enforcement agencies both as a special agent in the United States Secret Service and as an officer in the United States Army. With the Secret Service, Ron worked protection and fraud investigations. He was one of the first agents to receive formal training on seizing and analyzing electronic evidence and worked on a number of international cyber-crime investigations.
Ron serves on the board of directors for SailPoint Technologies, chairs the Financial Services Sector Coordinating Council (FSSCC), is Vice Chair of the Cybersecurity and Infrastructure Security Agency’s (CISA) Cybersecurity Advisory Committee, and is a member of the US Secret Service’s, Cyber Investigation Advisory Board.
He holds a bachelor’s degree in mechanical engineering from the United States Military Academy at West Point, is a graduate of the FBI’s Domestic Security Executive Academy and holds a graduate certification in Information Assurance from George Washington University.
Prior to his current role, Sachin served as chief financial operations officer, responsible for the Finance organization supporting Products and Services, Operations and Technology, Corporate FP&A, Global Shared Service Center and Global Supply Chain. Before that, as executive vice president of commercial products, Sachin led commercial products and solutions for the company, serving small business, mid-and large market organizations as well as public sector institutions. Prior to that, Sachin served as executive vice president and business financial officer for the company’s North America region.
Sachin joined Mastercard in 2010 as group executive and treasurer, with responsibility for treasury strategy and operations, global settlement, customer credit risk management and enterprise risk management.
Prior to joining Mastercard, he held treasury and finance roles of increasing responsibility at the Hess Corporation, General Motors and GMAC in New York, Singapore, Belgium and Shanghai.
Sachin holds a Masters of Business Administration from the Darden Business School at the University of Virginia and received his undergraduate degree in commerce from Sydenham College at the University of Mumbai, India.
Satvinder is the Co-Head for Advisors in Mastercard's Data & Services business and a member of the company's Management Committee.
In this role, he is responsible for the business development efforts end-to-end and leads the team for building partnerships with over 2,200 customers in 120+ countries and delivering value by providing data-driven solutions needed to innovate and grow in today's digital economy. The team reinforces the value of payments, enhances business performance, and elevates consumer experiences for issuers, merchants, processors, acquirers, and public-sector institutions.
Satvinder serves on the company's Data & Services Leadership Team, and also sits on Mastercard's International Markets Leadership Team that oversees all of Mastercard's businesses in the International Markets (IMK). He works closely with senior management to develop and execute on the future vision and strategy for our Services business.
Satvinder is a senior leader with more than 2 decades of experience leading local, regional and global businesses in securities, payments, and technology. Prior to joining Mastercard, Satvinder was at Deutsche Bank where he was on their Global Executive Committee for Corporate and Investment Banking (CIB). At Deutsche Bank, he held various senior global leadership positions including Global Head of Institutional Cash and Securities Services and Head of Transaction Banking, EMEA. He is credited with successfully changing Deutsche Bank's positioning in the market, which was recognized in September 2016 as the Best Global Securities Services Bank from The Banker magazine.
Satvinder has also held various senior executive leadership positions at HSBC and Citigroup, and has lived and/or worked in U.K., India, Hong Kong SAR, Belgium, Italy, Malawi, Myanmar, Bulgaria and Lebanon.
Satvinder has served on the boards of Euroclear Group, one of the largest Financial Market Infrastructures globally, where he was a member of their Group Risk Committee, and Deutsche Bank A.S. (Turkey). He is passionate about developing the next generation of business leaders and sits on the Advisory Boards of Durham University Business School and Duke University's Department of Financial Economics.
Satvinder holds an MBA from Durham University, United Kingdom, and a Bachelor of Engineering from Delhi College of Engineering, India and is currently based in London, United Kingdom.
For more than 20 years, Shamina Singh has been on the frontlines of developing and implementing solutions to make the global economy work for everyone, everywhere. Shamina is the Founder & President of the Center for Inclusive Growth, the philanthropic hub of Mastercard. She also serves as Executive Vice President of Corporate Sustainability and is a member of the company’s Management Committee.
Since 2014, she has led the Center with a remit to leverage Mastercard’s data, technology, capital and expertise for social impact. In her role as EVP for Sustainability, she is responsible for the development and implementation of the environmental, social and governance strategy across the company.
In 2018, Mastercard pledged $500 million to advance inclusive growth around the world. Shamina was named President of the Mastercard Impact Fund and charged with activating those philanthropic dollars to advance inclusive growth and financial inclusion around the world.
Currently, she sits on the Boards of Data & Society and ADL, a leading anti-hate organization. In addition, she serves as a Board Member of the Ann Richards School for Young Women Leaders and the Beeck Center for Social Impact and Innovation at Georgetown University. Shamina co-chairs the Ad Council’s Advisory Committee on Public Issues and serves on the Advisory Boards of social enterprise Women Reignite and The Aspen Institute Civil Society Fellowship. She is also a Henry Crown Fellow with The Aspen Institute.
In 2015, Shamina was appointed by President Obama and confirmed by the U.S. Senate to a six-year term on the Board of the Corporation for National and Community Service. She is a graduate of the Presidential Leadership Fellows program and an alum of the Young Global Leaders program of the World Economic Forum. She has thrice been named to the Financial Times’ Top 100 LGBT+ Executives and was recently ranked #9 on Fast Company’s Queer 50 list.
Prior to joining Mastercard, Shamina led Government and Public Affairs for Nike and spent five years with Citi’s Global Community Development Group. Over a 15-year career in the public sector, Shamina has held senior positions in the White House and the U.S. House of Representatives.
Shamina earned a Bachelor of Science from Old Dominion University and a Master of Public Administration from the Lyndon B Johnson School of Public Affairs at the University of Texas at Austin. She has also completed executive education programs at Harvard University’s John F. Kennedy School of Government, Yale University’s Jackson Institute for Global Affairs and the Indian School of Business.
Sherri Haymond is executive vice president, Digital Partnerships at Mastercard and a member of the company’s Management Committee. In her role, Sherri leads a unique team working with digital players large and small to create innovative, differentiated products and solutions that shape the future of commerce.
As our world becomes borderless and even more digitally connected, Sherri and her team keep a pulse on the market to ensure Mastercard delivers relevant, impactful and industry-leading capabilities. Through a consultative approach, they enable partners around the globe to build best-in-class solutions tapping Mastercard technology and deliver them at scale. Inspired by Mastercard’s longstanding focus on inclusive growth, Sherri is passionate about working hand in hand with mission-aligned companies to solve real-world problems for people and businesses around the world.
Since joining Mastercard in 2010, first as legal counsel and subsequently focusing on digital products in Mastercard’s Digital Payments & Labs business, Sherri has been at the forefront of several initiatives driving transformation of the payments ecosystem. She has played a significant role in the development and commercialization of solutions such as mobile payments, tokenization, open banking, installments and more.
Earlier in her career, Sherri was with Banc of America Securities in its structured finance group and practiced capital markets law at Skadden, Arps, Slate, Meagher & Flom LLP. Sherri holds a Juris Doctor degree from the University of Pennsylvania and a Bachelor of Arts degree in literature from Duke University. She serves on the board of MoCADA, the Museum of Contemporary African Diasporan Arts, in Brooklyn, NY, and is the proud founder of What’s Your Twenty, Inc., a small business in New York City.
Tim Murphy is Chief Administrative Officer for Mastercard, overseeing the company’s Law, Franchise and Integrity activities, as well as its People and Capabilities function. He is also a member of the company’s Management Committee.
Prior to assuming this role, Tim served as the company's general counsel for seven years, helping advance Mastercard's legal and regulatory affairs, public policy, corporate governance and compliance, while also bringing a business mindset to further evolve the legal function.
Throughout his 20-plus year tenure at Mastercard, Tim has also served as Chief Product Officer, President of the company’s U.S. region, Executive Vice President of customer business planning and analysis, and Senior Vice President and Associate General Counsel.
Before joining Mastercard in 2000, he was an Associate in the New York and London offices of Cleary, Gottlieb, Steen & Hamilton.
Tim is Chair of the Board of Trustees for the National Urban League and a member of the Board of Trustees of Northwestern Mutual. He also sits on the boards of the U.S.-Russia Business Council and Network for Teaching Entrepreneurship. He is a member of the Legal Services Corporation’s Leaders Council, the Economic Club of New York, and the Council on Foreign Relations.
Tim was named a Legend in Law in 2018 by the Burton Foundation.
He received a JD degree, magna cum laude, from Harvard Law School and a BA degree in political science from Amherst College.