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Win customer loyalty with better subscription management

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With subscriptions, retention is everything. Consumers aren’t just searching for the best services — they want the best experience.  

We partnered with Datos Insights to survey over 3,500 consumers and find out how their subscription preferences are changing — and what you can do about it.  

The highlights:

  • Self-service options almost always win out when it comes to managing payments. 
  • Nearly a third of consumers globally struggle to pause or cancel subscriptions — but when they’re easy to manage, 79% are more willing to subscribe. 
  • Many consumers are interested in keeping track of their subscriptions in one easy, central place — their bank app.

Download to get the full story and start upgrading your subscriber experience.

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