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Industry

Fuel & convenience

Boost profits by enhancing the customer experience with speed and value.

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Supercharge profits by reenergizing your strategies

Today’s consumer prefers a one-stop-shop for all their traveling needs. Stay ahead of the competition by using our analytics platforms, proprietary insights, and customer expertise.  

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Get better insights, technology and expertise

Measure and optimize new business strategies

Shoppers expect speed, value and exceptional customer service. Customer-facing technology, including self-ordering kiosks and self-checkout, can provide a quicker and more seamless experience. New store layouts can highlight new products, adding value and increasing basket sizes. Testing these strategies on a small-scale is critical to ensure they improve revenue, operational efficiency and customer satisfaction.

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Selected solutions we offer

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Test & Learn®

Improve business performance with the market-leading, multi patented experimentation platform. 

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Market Basket Analyzer

Unlock the value of your basket-level data to optimize assortments, pricing and marketing.

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Unlock customer spending trends

The competitive landscape is changing, and the lines are blurring between convenience stores and quick-service restaurants. To respond, brands must have a pulse on historical and forecasted consumer spending trends at a more granular geographic level. With these insights, you can more accurately evaluate industry-level shifts in sales, determine new store locations, explore major trends affecting the industry and develop retention strategies. 

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Selected solutions we offer

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Customer Data Enhancement

Unlock a clearer picture of consumer spending patterns by enriching your CRM files with Mastercard data. 

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Customer Journey

Discover valuable partnerships and cross-spend opportunities with a better understanding of customers’ shopping preferences.

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Geographic Insights

Visualize which geographies customers come from and where they spend the most.

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Macroeconomic Solutions

Navigate market volatility and anticipate how consumers will respond with help from the Mastercard Economics Institute.

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SpendingPulse™

With detailed historical and near real-time spend insights, retailers can understand industry-level shifts and improve forecasting accuracy.

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Attract the right customers

Customer retention and loyalty are critical, but to truly grow profits, you need to 

  1. Cross-sell to existing customers 
  2. Use cost-effective acquisition strategies to reach new ones

For instance, one way to cross-sell to existing customers is through personalized messages and offers that incentivize fuel customers to come inside and shop in the store. We help you understand the latest spending trends so you can identify key customer segments to target with the right offer at the right time.

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Selected solutions we offer

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Audiences

Segment your intended audience and tailor engagement efforts using customer transaction insights based on total card spend.

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Offers

Drive brand loyalty by using Personalized Card-Linked Offers for promotions tailored to customer needs.

Connect with customers emotionally using personalization and rewards

Your customers are in a hurry. Providing a positive, convenient experience is a great way to increase loyalty, but even small friction points can decrease it. By providing seamless, personalized experiences and valuable loyalty programs, you can foster loyalty that lasts. 

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Selected solutions we offer

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Dynamic Yield

Transform simple customer interactions into long-lasting, hyper-personalized relationships.

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Loyalty Consulting

Design, deliver and optimize customer engagement with hands-on, expert guidance.

Book a demo

Request a personalized demo to learn how Mastercard can enhance your business through our products and services.

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