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Innovation

July 24, 2025

 

How tech is rewriting the rules of fashion 

It's building a more connected, personalized and circular fashion economy.

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Sarah Levitsky

Specialist,

Global Communications,

Mastercard

In Tech

In Tech is our regular feature highlighting what people are talking about in the world of technology — everything from crypto and NFTs to smart cities and cybersecurity. 

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Fashion has always been quick to evolve, but lately, the change isn’t coming from trend cycles — it’s coming from technology. Key forces are reshaping how people shop, spend and think about ownership, from crypto to AI to provenance. Together, they’re pushing the industry toward a future where digital payments, authenticated goods and secondhand commerce aren’t just add-ons, but central to the experience.

 

From crypto wallets to AI clerks to virtual closets

Cryptocurrency is making its way into the fashion mainstream. From heritage fashion houses to culture-first startups, brands are tapping crypto to simplify global transactions and meet rising demand for digital-native checkouts. For younger shoppers, crypto fits neatly into their expectations for convenience, transparency and innovation.

But the shift isn’t just about checkout. Blockchain tech is enabling new models of engagement, including token-based rewards that act more like digital currency than traditional loyalty points. Some brands are even turning those tokens into access keys for limited drops, early access or community perks. The result? A shopping experience that feels more like a game than a transaction. 

That’s also where agentic payments come in. Mastercard’s new Agent Pay is an early signal of how AI could reshape not just what we buy, but how we buy it. The idea is simple: Intelligent agents act as your AI shopping assistant, and can browse, recommend and complete purchases on a shopper’s behalf, using secure, tokenized credentials. Instead of jumping between apps or checkout pages, users can interact conversationally and let the agent handle the logistics, whether that’s buying a birthday outfit or, for merchants, sourcing materials across borders.

It’s a glimpse into a future where payments are embedded into experiences — still secure and authenticated, but happening behind the scenes, like part of the interface.

 

Solving resale’s growing pains

On a different but complementary track, the resale market is experiencing its own tech-driven revolution. Once relegated to niche sites and clunky interfaces, secondhand fashion is now a $256 billion global sector on track to reach a whopping $367 billion by 2029.  In fact, luxury resale made up 27% of online apparel spend in 2024, while mass-market resale climbed to 5.4% in 2025, according to the Mastercard Economics Institute.

That growth is driven by cost savings and environmental benefits – and it’s being  enabled by innovation. New tools are smoothing out the friction points that once plagued resale: complicated listings, inconsistent pricing and concerns over authenticity.

Digital product passports, for example, are allowing brands to embed data into garments, so future resale listings can be generated instantly — no need for sellers to manually enter tags or descriptions. Coach’s Coachtopia line now includes this feature, streamlining resale with one-click listings while preserving the brand’s oversight of its products’ second lives.

Meanwhile, AI is being used to generate product descriptions, crop photos and match users with relevant listings — all in seconds. Platforms like Poshmark and ThredUp are introducing visual search tools and chat-based style finders that feel more like talking to a friend than browsing a digital rack.

And for resale to hit mass adoption, the tech needs to feel invisible. That’s where new tools like Future Reference and Gem come in. These platforms extract purchase history, automate listings and aggregate prices across dozens of resale and retail sites — minimizing clicks while maximizing value.

 

Ownership is changing — so are expectations

Together, these advances point to a deeper shift: a rethinking of what it means to “own” fashion. Today’s consumer might buy a dress, wear it in the real world, sell it through an AI-assisted app and retain a digital certificate that lives in their crypto wallet. That same wallet could hold exclusive access to new collections, gamified rewards or NFT-based community perks.

Even the wallets themselves are becoming fashion statements, kind of like a digital flex. Some luxury brands are experimenting with customized crypto wallets and NFT wearables, making the tools of blockchain not just functional, but aspirational. 

The merging of crypto, resale and AI isn’t just modernizing fashion, it’s giving consumers more power over their closets. Whether they’re earning token rewards, chatting with an AI shopping agent or auto-listing past purchases, today’s shoppers are building a more connected, personalized and circular fashion economy.

Circular fashion is sustainably on trend

Shoppers of all ages and income levels are increasingly choosing to buy secondhand items, according to a Mastercard Economics Institute report. 

A woman looks at a dress in a secondhand shop.