Like so many corners of our lives, the digital economy is reshaping the contours of the wealth management industry. Amid an onslaught of competition and one of the largest-ever intergenerational wealth transfers, financial advisors find themselves wooing more tech-savvy investors, who expect more from their financial planning tools than their parents.
For starters, investors today want their financial tools and advice to be tailored to their needs. A 2026 FT Longitude study in partnership with Mastercard found 76% would switch to access digital features that would make managing their finances easier and 70% would do so to obtain more personalized insights for making smarter financial decisions.
They also want advice on how to manage their entire financial portfolio, not just one or two accounts. In a 2025 McKinsey survey of affluent and high-net-worth investors, the share of clients looking for more holistic advice increased from 29% in 2018 to 52% in 2023.
As William Campbell, vice president of open finance product at Mastercard says: “It’s important that managers can access a comprehensive, structured data set to get a more complete picture of their customer to enable deeper personalization and advisory opportunities.”
Yet financial institutions cannot always get a handle on their consumers’ investment behavior because the average consumer has as many as seven financial accounts.
Across banks, wealth divisions, independent advisors, fintech investment apps, and financial wellness platforms, many players are focused on a common challenge: using secure, consumer-permissioned access to held‑away investment data to improve visibility, personalization, engagement, and asset growth while reducing manual effort and churn.