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Loyalty

Reimagine value and how it's delivered

Leverage Mastercard's network, expertise and insights from over 159 billion transactions to inspire loyalty at scale.

Man paying with credit card in clothing store.

Spotlight

Loyalty is more than a program, it’s an outcome

Points or cashback isn’t enough. Winning loyalty means creating value for customers—how they want it, when it matters.

560m

offers redeemed annually [1]

1.8t

loyalty points under management [2]

800m

customer profiles managed [1]

CASE STUDY

How Starbucks improved the customer experience with SessionM

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CASE STUDY

How Citi increased loyalty engagement by 5.1%

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One partner, a world of loyalty

Our solutions power every touchpoint across the customer lifecycle, resulting in more loyal, profitable relationships.

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Deliver personalization at scale

Transform customer interactions into enduring relationships with Dynamic Yield.

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Enable seamless points redemption

Let customers redeem points to pay, shop, travel, game, invest, and more with Redemptions Suite.

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Deliver personalized, timely offers

Provide the right offer at the right time to drive engagement and incremental spend with Offers.

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Manage a loyalty rewards program

Automate customer engagement and loyalty with SessionM, a permissions-based platform.

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Launch engaging promotions

Drive customer engagement through automatic, card-linked cashback and points with Promotions.

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Engage loyalty program consultants

Design customer engagement strategies with our team of 900+ loyalty Consulting experts.

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Delight with a rewards platform

Use our Rewards Solutions to design an end-to-end rewards points program and build lasting relationships.

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Offer real-time digital fulfillment

Create flexible, personalized and trusted customer touchpoints with Digital Disbursements.

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Actionable insights

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We are here to help your business thrive. Let our customer loyalty consultants find the right solution for you.

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[1] Mastercard  
[2] Mastercard Investor Day, 2024 

Loyalty