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CASE STUDY

Accelya Group airline payments

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The Challenge

Accelya Group are a leading global provider of technology products and services within the airline industry since 1976. As a main player in the industry, Accelya Group has witnessed major changes in the last five years.

Accelya Group did not have the infrastructure to give a single-provider end-to-end service. They mainly focused on the middle and back end of the payment flow, covering about 95% of payment cycle functionalities. Without a payment gateway they couldn’t provide that final 5% – payment authorization.

With a large number of e-commerce opportunities within low-cost and legacy carriers, the growth possibilities to provide an end-to-end solution made sense and came at the right time, considering the increased demand to tender with an end-to-end-service.

The Solution

Mastercard offered a white label payment solution that allowed full rebranding which competitors didn’t, and peace of mind as an e-commerce global payments leader with extensive experience in global payment gateways. With Mastercard’s infrastructure and support providing the core of the solution, and Accelya Group’s expertise building industry specific add-ons, clients within the airline industry could receive the functionality they wanted:

  • S2I and S2A capabilities
  • Acquirer coverage at a global scale
  • Coverage of all payment types
  • Pay-as-you-use service
  • Reduced cost and faster payment processing
  • Faster claim response and chargeback reduction/prioritization

Key Takeaways

Results and Customer Response

The scalable solution and unique end-to-end approach allowed more flexibility for Accelya Group and their clients, while Mastercard’s global reach and status also enhanced marketing potential and trust. By partnering, Accelya Group:

  • Transformed the value proposition – more robust offering, access to new market segments.
  • Achieved partnership objectives – initial three airlines already signed up within six months.
  • Developed their team – a deep partnership and nine months of collaboration.

"You don't get it wrong with Mastercard. Mastercard is one of the most valuable brands in the world."

GUILLERMO OLAGUE Director, Product Strategy and Alliances Acceyla Group

Enabling our partners to achieve success with end-to-end payment solutions.

Enabling end-to-end payment solutions for our partners

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Achieving success with Accelya Airline Payments Strategy

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