Skip to main content

Personalisation for e-commerce

Turn browsers into buyers with smart shopping

Craft experiences they’ll love by making every interaction uniquely relevant to them. Increase orders, foster brand loyalty, and make shopping effortless.

Woman managing an e-commerce

2026 Leader for 8 consecutive times

Gartner logo

Personalisation Engines Leader, 2019-2025

G2 logo

Forrester Wave Leader, Q4 2024

Forrester logo

Loved by e-commerce brands across the globe

Skim's logo
Asics' logo
e.l.f.'s logo
Timex's logo
On's logo

Turn browsers into loyal customers with Experience OS

Individualise the journey for every customer, optimising each interaction to be one they truly love.

We built Experience OS so you can build irresistibly personalised, optimised, and synchronised digital customer experiences faster and easier than ever before.

Join us, to:

  • Increase retention and loyalty through relevant recommendations and simplified repurchasing.

  • Measure the impact of your personalisation programme with retail-specific KPIs.

  • Easily integrate with all of your existing technology.

A longstanding commitment to responsible personalisation

Dynamic Yield is private by design and compliant with the latest laws and regulations around the world.

GDPR

Shield icon

CCPA

Shield icon

ISO 27001

Tick box checked icon

ISO 27018

Tick box checked icon

ISO 27017

Tick box checked icon

ISO 27701

Tick box checked icon

SOC II

Tick box checked icon

Personalisation in practice

Browse personalisation examples for travelers at every stage

Recommend the next best product with deep learning

Maximize product recommendations and drive users further down the funnel with a state-of-the-art deep learning recommendation algorithm, to automatically predict the next product(s) each user is most likely to engage with.

Example of recommending the next best product

Personalise email content by intent to drive efficiency and conversions

Leverage advanced audience segmentation to target promotions by intent, serving different variations to low intent vs high intent buyers in a single email send, saving time and driving more purchases from each audience.

Example of email sent to low intent shopper

Guide shoppers to find the right products with a gift finder

Increase product discovery and provide a guided shopping experience with a survey that generates relevant product recommendations. This template leverages self-segmentation, making it a zero-party data strategy.

Example of a questionnaire shown to undecided customers

Promote products with high margins and low return rates

Boost products with high profit margins and demote items with a high return rate to retain profitability while still recommending the most relevant products to customers. On a shopping event like Black Friday, this allows you to serve your most recent top performers while still prioritizing relevancy and revenue.

How to configure a recommendation banner for Black Friday

Personalise the entire homepage by customer affinity

Leverage Dynamic Yield’s powerful affinity profiling to serve each visitor the products and content most likely to engage them. With each digital interaction, the user’s affinity profile is updated and refined, creating a deeper understanding of their interests and preferences to create a completely tailored experience across every touchpoint.

Example of how a website changes for a returning visitor

Recommend products within a customer’s loyalty points range

Incentivise returning loyal customers to keep spending and delight them with new products while keeping them informed of their available loyalty perks.

Example of loyalty offers

Recognized as a leader in personalisation. Built for how commerce happens next.

2026 Gartner Magic Quadrant for Personalisation Engines

Eight consecutive times of recognition as a Leader in the Gartner® Magic Quadrant™ for Personalisation Engines reflect sustained execution as personalization evolves toward more autonomous, agentic experiences.

Fully integrated with your tech stack

Leverage Dynamic Yield’s breadth of seamless technical integrations with the set of tools you already use. Dynamic Yield’s flexible data architecture and open API helps you create powerful integrations with any enterprise system like CMS Systems, eCommerce Systems, DMPs, Marketing Automation Platforms, Tag Management Platforms, Web Analytics Solutions and more.

Dynamic Yield integrations

Book a demo

Request a personalised demo to learn how Mastercard can enhance your business through our products and services.

Mastercard