Case study
A Middle Eastern bank saw 40% growth in number of cards
A bank wanted to increase activation and volume by connecting with SME customers at each stage of their card relationship. Mastercard designed new early month on book (EMOB) communications, targeted upsell campaigns based on share of wallet, reactivated customers with reward offers and reported on campaign performance.
The bank saw 40% annual growth in number of cards, 4% increase in volume for existing customers, and 10% of inactive customers reactivated.