Perspectives

Stories from around the world of Mastercard

 

The Open Banking Effect

Giving people the ability to access, control and share their banking data with banks, lenders or fintechs creates next-gen financial experiences and extends financial opportunities to more people.

Browse

Discover how our people and technology are connecting everyone to Priceless possibilities

Trust
As cybercrime soars, here’s how to stay one step ahead

As more of our lives are lived online and technology advances at breakneck speed, cybercriminals are finding new ways to attack.

Trust
A perfect mate, or a perfect mark? How people become victim to online romance fraud

The pandemic has accelerated the growth of all kinds of fraud. With romance fraud, victims feel so much shame they are reluctant to report them.

Inclusion
What equity means to me

“Equity is what makes us all accountable,” says Randall Tucker, Mastercard’s Chief Inclusion Officer. “It’s what makes this a team effort, not just the mission of a vocal few.”

Open banking
What is open banking? Your essential guide

Open banking is helping fuel a revolution in financial services. But what is open banking? Share secure access to your financial account data for improved convenience and reward.

Trust
From click-and-collect to crypto, 5 ways people are changing how they shop and pay

A new global consumer survey shows that more than 9 out of 10 people are willing to explore emerging payment methods. No choice at checkout? For many, that’s a deal-breaker.

Open banking
How open banking is giving a San Diego coffee roastery the jolt of capital to thrive

Small businesses like Mostra Coffee can now more easily prove their creditworthiness to access the loans they need to grow.

Innovation
On grit, rebuilding and the longest year

A strong recovery depends as much on what we do as how we do it — with transparency, trust and a principled approach to innovation.

Trust
Earnings Review: Positive trends and accelerating execution of our strategic priorities

Chief Financial Officer Sachin Mehra shares his thoughts on Mastercard's first-quarter financial results.

Sustainability
Restoring Brazil’s rainforests isn’t just about carbon and trees — it’s about people

Reforestation efforts can not only help lessen the impact of climate change, but renew the connections between the land and the people who live there.

Sustainability
‘Inside the Circles’ podcast: It’s not easy being green — but it’s essential

From finding alternatives to first-use plastics to reforestation efforts, two executives discuss ways we can lessen our impact on the planet on Mastercard’s future of work podcast.

Sustainability
The race to net-zero emissions is one we can’t run alone

Reaching this goal will require collective creativity – among companies, with governments, and by giving people the opportunity to contribute meaningfully.

Inclusion
Elevating Atlanta’s Black entrepreneurs takes a ‘Village’

This Atlanta nonprofit gives Black business owners the training to grow. ‘Support is a verb,’ its founder says.

Sustainability
The reusable coffee cup is making a comeback — with a twist

A year of disposable everything set back sustainability. Frank Green founder Ben Young is making his reusable containers indispensable.

Innovation
How will AI disrupt marketing?

AI offers the potential for much deeper insights into consumers’ behavior, which better equips us to create the personalized marketing experiences they demand – in real time.

Trust
Protecting our network, protecting you: Preventing illegal adult content on our network

We are enhancing our requirements for strong content control measures that prevent unauthorized and illegal adult content on sites where Mastercard is accepted.

Inclusion
Q&A with Finicity CEO: On open banking and financial opportunities for all

‘Data can tell people’s stories in a richer and more nuanced way,’ Steve Smith says.

Trust
How restaurant owners can protect themselves from takeout fake-outs

In the pandemic, restaurant owners who turned to takeout have benefited from digital payments and food delivery apps, but they should watch for these red flags in digital orders.

Inclusion
'Inside the Circles' podcast: How to cultivate authentic leadership

Three women leaders discuss the importance of mentorship, the need for authenticity and what it takes to create a culture of inclusion on Mastercard’s podcast on the future of work.

Innovation
'Mastercard Conversations’ launches with discussion of innovation during COVID

Mastercard CEO Michael Miebach, IBM chairman and CEO Arvind Krishna and Synchrony chair Margaret Keane share insights on strategic investments in an age of accelerated innovation and the future of work.

Innovation
15 tips from top CEOs on innovating through crisis and keeping customers close

Mastercard's annual Become Index reveals the traits that enable fast and successful business development.

Innovation
The power of the one-question customer survey

Georgina Nelson built her startup, TruRating, on the idea that better, more targeted consumer feedback – and more of it – could reap rewards for retailers.

Inclusion
How to crack the code to get more women in tech

To inspire more girls to pursue careers in STEM, they need to meet more women who have lived them, says Dana Lorberg, the engineer who helped build Mastercard’s global network.

Innovation
Taking a quantum leap into the future of financial services

The immense power promised by quantum computing could reshape payments. Here are some of the opportunities – and how to guard against some of the risks.

Innovation
Taking it to go: A coffee entrepreneur’s pandemic lessons

Coffee shop owner Andrea Salgado turned the challenges of the pandemic into an opportunity to expand her online business, brewing optimism for Sailor Coffee’s long-term success.

Inclusion
This MBA student is building a way to give immigrants credit where credit is due

No credit? No problem. Really. Here’s how TomoCredit uses open banking — the ability to simply and securely share bank account data with the consumer’s permission — to make it possible.

Trust
A pandemic side effect? More cyberthreats in health care. Here are 4 reasons why

Medical data is among the most sensitive and valuable, but there are basic steps any organization can take to bolster its defenses and protect against attacks.

Inclusion
How I became the investor of my dreams

Empowering businesses owned by women of color makes the economy stronger, says Arian Simone, the co-founder of Fearless Fund.

Innovation
5G and the politics of change: Could nationalism erode innovation and economic growth?

To fully realize 5G’s potential, governments should make good faith efforts to keep the world connected and preserve a level playing field for technological competition.

Inclusion
Standing up startups: Advice from eight women fintech founders

Women make up only 7% of global fintech founders. These trailblazers share their tips for getting started, moving forward and staying sane.

Inclusion
In Brazil, this unstoppable woman is empowering thousands of disabled workers

When Carolina Ignarra lost the use of her legs, she found potential employers hesitant to hire her. Now she helps people with disabilities find jobs — and shows companies why they should be valued.

Innovation
Is your industry ready for 5G?

5G is changing the rules of engagement, with vast implications across the economy, from healthcare to manufacturing to agriculture and more. How could your industry evolve?

Trust
What 5G means for data privacy and security

The connections enabled by 5G will lead to an explosion in data, creating huge possibilities for innovative ways to use it – and, critically, for smart ways to secure it.

Innovation
Change, please: How 5G is transforming payments

Beyond accelerating the shift to mobile and digital payments, 5G will invite opportunities to rethink where, how, and with whom payments occur.

Innovation
Why 5G isn’t just about the tech

2020 has demonstrated the deep need for connectivity and trust in technology. That need will only increase, and with it will increase the responsibility to make 5G and all its possibilities safe, effective and available to everyone.

Inclusion
Standing with our colleagues, standing against hate

Executive Chair Ajay Banga and CEO Michael Miebach shared the following message with our employees.

Inclusion
How a fintech founder sought purpose after injustice

Wall Street banker Wole Coaxum left his job to focus on financial services for communities of color. At MoCaFi, he draws a bright line between social justice and economic opportunities.

Inclusion
Inside the Circles podcast: The power of HBCUs in closing the Black leadership gap

In Mastercard’s podcast on the future of work, three alumni of HBCUs discuss how the experience shaped them, expanded their networks and gave them opportunities to rise in corporate America.

Inclusion
Black-owned restaurants have supported their neighbors. Now they need help

The heart of Black neighborhoods, these restaurants have struggled during the pandemic. Their closures could leave an outsized hole – but there is hope.

Innovation
How can marketers cultivate a more inclusive culture?

Great marketers not only listen carefully to consumers’ needs and wants, but reflect their voices and put brand values into action.

Innovation
‘Buy now, pay later’ is here already

Our physical world may have shrunk, but the acceleration of online commerce has led to even more choice at checkout, with installment loans an increasingly popular option. Here’s how we are helping our partners bring that flexibility to shoppers online and in store.

Innovation
What’s Next In: Ken Moore and the potential of emerging tech

Mastercard’s Chief Innovation Officer shares his insights on 5G, blockchain, quantum computing and more – and what it takes to turn possibilities into meaningful experiences.

Inclusion
A small D.C. daycare takes its first steps to recovery

Data suggests that Black-owned businesses are less likely to receive PPP loans than white-owned ones. These banking nonprofits are helping Black entrepreneurs get the credit they need.

Inclusion
The Bahamas is ‘disaster-proofing’ payments with its first-ever digital currency

The Bahamas’ Sand Dollar, the first central bank-issued digital currency in nationwide circulation, should expand financial inclusion and accelerate recovery following hurricanes.

Trust
Digital ID: In a virtual world, how to prove that you are really you?

As more of our lives are lived online, the need to verify our identities is growing. Digital identity services can make our virtual lives more seamless and protect us online.

Innovation
Why Mastercard is bringing crypto onto its network

By directly supporting select digital assets, we are enabling many more merchants to accept cryptocurrency and giving people more ways to save, store and spend money.

Inclusion
How DA SPOT NYC pivoted to survive the pandemic

Michelle Cadore opened her boutique to showcase Black designers, who often struggle to get picked up by major retailers. Then she struggled to keep her own business going.

Innovation
Democratizing data in a 5G world

Next-gen mobile technology will deliver an explosion of data. It’s time to make sure people are truly benefiting.

Innovation
The world of fintechs is evolving amid the pandemic

At Mastercard’s Fintech Forum, experts shared insights for 2021: Spending will start to climb, digital is a must-have, and inclusion needs to be more than a buzzword.

Innovation
Two brothers (and MBA dropouts) are bridging a gap in AI for banks

A startup they founded in their teens is helping financial institutions meet demands for real-time, personalized experiences and smarter back-end decision-making.

Trust
Earnings Review: Continuing momentum, strengthening relationships

Chief Financial Officer Sachin Mehra shares his thoughts on Mastercard’s 4th quarter and full-year earnings.

Inclusion
This Brooklyn lunch spot cooks up career paths for refugees — and a mean biscuit too

Emma’s Torch is one of 570 eateries participating in the first-ever NYC Restaurant Week To Go, underway now.

Inclusion
Have data, will travel: Why the tourism industry needs data analytics for a recovery

COVID-19 has accelerated digital transformation, and the rich data insights it enables can accelerate the recovery and creation of an inclusive global tourism economy.

Inclusion
Davos Agenda: How to help small businesses survive the digital revolution

As the World Economic Forum's Davos Agenda 2021 opens, Michael Miebach says we need to ensure small businesses have the tools they need to thrive and are not cut out of global supply chains.

Innovation
How AI is allowing companies to stay one step ahead of cybercrime

COVID-19 turned human interaction digital almost overnight. But how do you know whether to trust someone when you can’t even see their face? AI may have the answer.

Inclusion
This leadership program helped an entrepreneur in Honduras weather the pandemic

Latin America has one of the highest rates of early-stage entrepreneurship for women in the world. The LEADS Mujer program helps female business owners get to the next level.

Inclusion
A new app will give farmers in India access to cooling — and powerful data insights

BASE, an awardee of data.org’s Inclusive Growth and Recovery Challenge, shows the power of data science to help farming communities thrive.

Inclusion
How one group of employees is stepping up to help combat racial injustice

Behind the scenes, Kendra Brown and her colleagues are giving racial justice organizations the support they need to create meaningful change in their communities.

Innovation
The first digital CES: The promise of technology

Innovation that is not underpinned by trust is just talk, says Mastercard CEO Michael Miebach.

Innovation
5G, telemedicine, e-vehicles and more: The biggest trends from CES 2021

The world’s largest consumer tech show, this year gone virtual, underscored the ways our everyday lives have changed — and will continue to evolve.

Innovation
How an entrepreneur transformed her small business – and helped others – during COVID-19

"If you look at your customers as community members first, they will have your back when you run into trouble."

Innovation
What can marketers learn from 2020 to lead digital transformation in the new year?

Marketing is about connection, engagement and conversion, which are being transformed by digitization and virtualization. Marketers must claim and harness this power to thrive.

Trust
Cybersecurity in 10 years: How to protect against all the possibilities

Fraud, identity theft, ransomware —cyberthreats are continuing to evolve as technology does. Threatcasting gathers diverse cybersecurity experts to envision and plan systematically for a multitude of futures, tracking potential scenarios and plotting responses.

Faces of Resilience
How the World Food Programme finds ways to get food to students amid the pandemic

At COVID-19’s peak earlier this year, millions of schoolchildren missed school meals, putting the most vulnerable at even greater risk.

Faces of Resilience
Project Possible: How this employee answered a CEO’s call during the pandemic

The special team who volunteered to help Mastercard respond to COVID-19 priorities had three things in common: talent, agility and decency.

Faces of Resilience
The urgency of unlocking capital for underserved businesses

Community development financial institutions have built the relationships that are helping the smallest businesses survive the pandemic – and are working to close the racial wealth gap.

Inclusion
Why COVID-19 recovery depends on financial inclusion

Mastercard CEO Ajay Banga sits down with TedTalks' Whitney Pennington Rodgers to discuss how innovative public-private partnerships can help build a more inclusive and sustainable digital economy.

Faces of Resilience
British volunteers deliver 1 million acts of kindness during the pandemic

When COVID-19 forced many in the U.K. to self-isolate, thousands of people volunteered to help keep them fed and healthy. The Royal Voluntary Service had to find a way to instill trust between virtual strangers.

Faces of Resilience
This network helps women access hygiene products. Now it’s protecting against COVID too

To reach the neediest during the pandemic, Mastercard employees in Nairobi turned to Kasha, an e-commerce company for women.

Innovation
Will ultrasonic payments take contactless to the next level?

LISNR’s data-over-audio technology has the potential to make transactions even more seamless and safer during the pandemic.

Innovation
How the mobile payment revolution in Thailand is empowering a generation of entrepreneurs

Thailand’s digital payment service is helping small businesses provide their customers with safe and convenient ways to pay, digitize their accounting processes, and giving them with a means to access credit and grow.

Faces of Resilience
What’s in stock for micro merchants? The working capital they need to grow

Stella Kagwiria, a small shop owner in Kenya, can now digitally connect to banks and suppliers and access credit through her transaction records. A more inclusive digital ecosystem can help entrepreneurs like her grow and thrive.

Innovation
Economic Outlook 2021: The ‘E-Conomy’ is here to stay

Other critical trends include an uptick in consumer saving, more spending on the home and a resurgence in domestic travel. While a vaccine is in sight, an uneven recovery is underway.

Inclusive Cities
Making tech work for people: Six tools and technology driving urban inclusion

City officials can reimagine what growth means for everyone in today’s digital economy by understanding the needs of the most vulnerable and customizing solutions that work for them.

Faces of Resilience
Putting themselves on the map: These citizens charted how their city moves

Residents of Santiago de los Caballeros in the Dominican Republic helped create the first maps — paper and digital — to make the city’s informal transportation system more reliable and safer for everyone.

Innovation
A blueprint for digital advancement and trust in a post-COVID world

The Digital Intelligence Index identifies which countries are best prepared for the digital future and which need work. But no matter where they land, all countries can and should ensure their citizens benefit from new technology.

Inclusive Cities
What’s Next In podcast: Miguel Gamiño Jr. and making urban life more equitable

The City Possible head explains why the pandemic has accelerated the need for inclusion in access to technology and services in cities, no matter the size.

Inclusive Cities
In Atlanta, making sure a massive public transit investment benefits everyone

On Mastercard’s ‘Fortune Favors the Bold’ podcast, a self-proclaimed transit nerd and an urban designer discuss how to make Atlanta a city where where everyone can thrive.

Innovation
Artificial intelligence and humanity: One man's quest to make data serve people

Paul Duan’s nonprofit Bayes Impact is where algorithms meet altruism. His team uses technology for the common good, including an AI-powered app that helps job seekers improve their searches.

Innovation
Google Pay rolls out the next evolution in mobile money management

Mastercard teams up with the tech giant for the Citi Plex Account and Debit Mastercard and a big European expansion.

Inclusive Cities
Creating a digitized transit system can move everyone forward

Here are four ways cities can use tech to respond to the pandemic and modernize their transit systems.

Inclusive Cities
Transforming Erie: Using data to drive investment to overlooked neighborhoods

The city used data insights from a new Inclusive Growth Score tool, a hyperlocal snapshot that captures progress toward not simply growth, but inclusive growth benefiting everyone.

Inclusive Cities
Rethinking how cities help their most vulnerable in the wake of COVID-19

The massive disruption caused by the pandemic reveals five ways cities can rethink how they deliver essential services – and what is now essential in the digital age.

Innovation
How real-time payments will accelerate Canada’s digital economy

Gaining momentum around the globe, real-time payment systems can supercharge innovation, from instant bill payment and real-time payroll to smarter business-to-business payments.

Innovation
How do marketers embrace the technological revolution?

Think like Leonardo da Vinci, combining art and science — it’s about understanding technology and then applying it creatively.

Inclusive Cities
‘Nobody in the Dark’ shines a light a light on digital exclusion

A light installation by the poet and mental health campaigner Hussain Manawer in two U.K. cities aims to start a conversation about bringing more people into the digital economy.

Inclusion
Microcredit made easy: 4Told FinTech founder brings AI to digital lending for small businesses

The startup is bringing its intelligent lending platform to borrowers, mainly in construction, auto repair and farming, in Colombia, Peru and soon Mexico.

Future of Work
Ready for the world: Mentorship helps veterans succeed after military life

Making the transition to the private sector can be difficult, but executives can spot the skills and talents that translate well to corporate life.

Inclusive Cities
Connecting the digital dots: Miguel Gamiño Jr. builds cities up with technology that brings people together

Gamiño leads City Possible, a network of urban innovators who believe the future of cities must be inclusive, sustainable and resilient.

Inclusive Cities
Why inclusive cities aren’t just smart ones: Centering equity in technological innovation

Two new tools from the Urban Institute can help cities ensure technology narrows, not deepens, divides.

Inclusion
Our new normal calls for new digital trade rules

Trade rules that ensure interoperability, security and data connectivity across borders would enable a global digital economy that can help everyone thrive.

Future of Work
AI and the future of work: Three ways to navigate disruption

The enormous potential of artificial intelligence could radically transform the way we work. Mastercard leaders share insights into avoiding unintended consequences and ensuring a smarter future for us all.

Innovation
How Mastercard's blockchain whiz has turned risk into opportunity

Steven Davis, the software development engineer who has driven Mastercard’s global leadership in blockchain patents, reveals what really goes into a eureka moment.

Future of Work
Changing the way business – and government – recruit cybersecurity pros

The Cybersecurity Talent Initiative brings promising new partners – from a cyber consultant for swashbucklers to a sweepstakes security intern – to federal agencies and the private sector, ensuring diversity in tech talent.

Trust
Earnings Review: Seeing the trends and maximizing opportunities

Chief Financial Officer Sachin Mehra shares his thoughts on Mastercard's third-quarter financial results.

Future of Work
Economic mobility requires benefits that move with workers

In the U.S., the rise of the gig economy, along with COVID-related job losses, has left many without traditional benefits and the flexibility to move benefits across jobs. Reimagining this complex network can bring financial security.

Future of Work
Helping to birth new life — and financial possibilities — for families in Indonesia

In many countries, midwives remain an essential part of childbirth. A new program in Indonesia aims to bring them — and their clients — into the digital economy, transforming their business.

Future of Work
As more women leave the workforce, this is a way back in

A returnship program for mid-career professionals who have taken employment breaks eases them back into corporate life — and may become increasingly critical in post-COVID years.

Future of Work
If every day was payday: Making the gig economy work smarter

Providing gig workers with fast, on-demand access to their earnings can improve their financial resilience in times of need and enable a more sustainable future for the gig economy.

Innovation
Nine months into COVID-19, what’s in store for small businesses?

An expert with ecommerce platform BigCommerce reveals how small businesses pivoted to digital during the COVID-19 pandemic, what retail trends will last and how to prepare for the holiday shopping season.

Innovation
Fast access to funds can provide peace of mind and resilience in times of volatility

There is a great deal of uncertainty about how the pandemic will reshape the global economy in the long term, but providing fast, on-demand access to funds can help improve financial resilience today and in the future.

Inclusion
Building a more inclusive post-COVID economy: A chat between Bill Clinton and Ajay Banga

Mastercard CEO Ajay Banga and former President Bill Clinton discuss how digital technology and innovative ways to access capital can help minority-owned small businesses thrive.

Innovation
Purchasing power plus carbon footprint tracking: A new way of thinking about payment ‘rewards’

The founders of Doconomy, whose DO Mastercard lets consumers calculate their carbon emissions and compensate for them, believe transparency and responsibility go hand in hand.

Innovation
Combating climate change: It takes a forest

The Priceless Planet Coalition is restoring 100 million trees over the next five years to combat climate change and reduce carbon in the atmosphere through forest restoration.

Future of Work
Helping migrant workers stay connected to home

Migrant workers can feel at home among their fellow nationals at exchange houses, where they send money to friends and family abroad.

Start with people
What people want from banking and payments in the post-COVID world

The pandemic has changed where we work and how we socialise – and how we manage our money. Will those habits stick?

Future of Work
Teens today, tech entrepreneurs of tomorrow

The Teens in AI program inspires the next generation of digital researchers, entrepreneurs and leaders who will shape the future of work while creating opportunities for underrepresented youth.

Insights from UN Women WE EMPOWER G7 Programme

At a UN Women discussion on women's leadership for gender equality, Sam Mazloum outlined the successes of the 30% Club to increase gender diversity at board and senior management levels.

Innovation
BIS report reinforces Mastercard’s principles for central bank digital currency development

Ongoing payments innovation, expanded financial inclusion, and the efficiency of payment flows all depend on vibrant private sector competition in payments.

Future of Work
Girl on fire: When coronavirus hit, one young employee fought back with enthusiasm

A flexible corporate structure and “fail fast” mentality encourage ideas to bubble up and harness the innovation of junior workers.

Future of Work
Women at work: Ideas and insights to advance the female economy

Major players from the tech and financial services ecosystems share ideas and insights to advance the female economy in 2020 and beyond.

Future of Work
A million and counting: Bringing STEM opportunities to girls around the world

From cryptology to big data to digital convergence and more, young women gain needed skills and confidence for critical careers through G4T.

Future of Work
Why walking in a teammate’s shoes can make you a better leader

The HOW Institute for Society’s fellowship program for moral leadership helps Mastercard employees learn to nurture moral compass & take an ethical approach in business.

Sustainability
Hungry for information: How blockchain can build trust in food supply chains

Sharing end-to-end visibility on the journey of tonight’s dinner can help businesses build credibility and deliver peace of mind to sustainability-minded consumers.

Sustainability
Data gets a green energy boost

Data centers can have a huge carbon footprint. When P27 Nordic Payment Group and Mastercard launches the world's first real-time, cross-border bank payment system in 2021, it will use zero-emission data processing centers.

Sustainability
‘It takes a village' has never been more true

Innovative tech-powered partnerships are the key to meeting today’s challenges for entrepreneurs in Africa.

Sustainability
Would you support a brand without purpose?

To earn and keep the trust of consumers, we must champion sustainability, which means working to build a more resilient world.

Sustainability
The future is on speed dial: Africa’s mobile-savvy societies are opening doors to the digital economy

Chief Digital Officer Jorn Lambert says helping telcos drive growth through digital financial services can unlock value for millions of consumers and small businesses.

Sustainability
Farming Futures: A former financier is building Uber for tractors

Jehiel Oliver is helping make farming once again a sustainable way of life in Africa through Hello Tractor.

Innovation
The Great Reset: Charting a new path for the retail industry

The pandemic has accelerated innovation — and shoppers’ willingness to adapt. Expect more tech-enabled stores, ‘social shopping’ and continued emphasis on safety and comfort, even after COVID-19 subsides.

Sustainability
What's Next In podcast: Kristina Kloberdanz and the meaning of sustainability

Sustainability is more than just being green. Mastercard’s Chief Sustainability Officer says it’s about ensuring that everyone has the same opportunities to grow and thrive.

Inclusion
Building a network to help generations of woman entrepreneurs in Vietnam

Direct support and training helps woman-owned businesses stay afloat amid the pandemic, but financial tools customized for women can help them thrive.

Trust
How psychology can help us build a safer digital future

Fear isn’t the best tactic to encourage stronger cybersecurity, says Cygenta’s Jessica Barker. A message that empowers people can deliver better results for a more secure digital world.

Inclusion
The economic costs of structural racism are too high to ignore

Our $500 million commitment to reducing the racial wealth and opportunity gap is cities-based and includes access to affordable financial tools and capital.

Innovation
Plenty ventured, plenty gained

Venture investment in fintech remains robust, a new report shows. Startups share their insights on the future of innovation post-COVID.

Sustainability
An Indian village beset by flooding inspires a native son’s innovation

The solar-powered mobile shelters developed by Pune software engineer Kaushal Shetty in his spare time can help those displaced by environmental disasters, in his hometown and beyond.

Sustainability
Connecting the Falklands

Small business owners in the Falkland Islands are enterprising and resilient, but they previously struggled to accept card payments. That all changed when Mastercard partnered with Square and then Island's government to deliver a transformational solution.

Innovation
Central banks are looking to the future. Let’s keep money safe, open and convenient for all

Partnerships between the public and private sectors can ensure that solutions are seamlessly integrated with all existing ways to pay and help shape the next generation of payments.

Optimism
How can brands foster optimism in troubled times?

Words matter, but so do meaningful, positive actions. We can share the work we're doing and the difference we're making to help break the cycle of negativity.

Sustainability
Doing well by doing good

Sustainability is embedded in everything we do at Mastercard - who we are as company, how we drive forward our business, and how we support the communities and environment around us.

Optimism
Empowering people of all ages to make smarter financial decisions

Knowledge of financial tools can help people make the leap across the economic divide. Master Your Card brings free public financial education to students, adults and small businesses.

Optimism
Helping kids save money and build financial confidence, $1 at a time

‘You can’t live the dream if you don’t speak the language,” says Tanya Van Court, whose Goalsetter app brings financial literacy to children, particularly children of color.

Innovation
Disaster relief goes digital, bringing near real-time aid and insights

We can’t control when or where a hurricane strikes, but technology and insights can be harnessed to better deliver aid and to help recovery — and to boost resilience for the next one.

Optimism
Tearing down the digital divide for senior citizens

In Sweden, where older adults are being left out of the cashless revolution, Mastercard employees are helping them embrace digital payments and online commerce.

Optimism
Empowering generosity anywhere, anytime: How tech is transforming how we give

By making it easy and safe to connect people to the causes they care deeply about, technology becomes a force multiplier for social good.

Optimism
Virtual but still valuable: These students share how they made the most of their remote summer internships

For interns at Mastercard, working remotely meant pushing themselves to make connections — and make an impact.

Optimism
An entrepreneur and her mentor exchange life lessons in South Africa

Small business owners, particularly women, often have limited access to support, but mentorships can help them navigate these challenging times.

Innovation
Accelerating fintech innovation through open APIs

Mastercard Developers, our open API platform, helps even the smallest fintechs think big.

Optimism
Helping farmers bank on a robust future for coffee

Your morning cup of coffee depends on smallholder farmers. A partnership in Mexico and Colombia is bringing them the digital tools and financial training to sustain their business for future generations.

Optimism
The gift of clarity: Data-driven insights help cities

As circumstances continue to rapidly evolve, fast and reliable data is more meaningful than ever.

Optimism
No one climbs a mountain alone: Lessons from Kilimanjaro

In March, a team of Mastercard employees embarked on a fundraising mission to Africa’s tallest peak. They left with a new appreciation of the power of determination, kindness and connection.

Small Business
Pivoting to digital payments? How AI is safely fast-tracking acceptance

A partnership between Mastercard and Signzy reduces onboarding times and lowers costs, helping more small businesses benefit from the digital economy.

Small Business
What can small and large businesses learn from each other?

Small business owners are constantly challenged to translate their passion and grit into smartly run companies, while big corporations work hard to stay connected and flexible.

Innovation
In a marketplace far, far away

The progress toward space tourism raises interesting questions about off-world banking and payments. What will it take to make interstellar transactions a reality?

Trust
Earnings Review: Being resilient and finding the blue sky

Chief Financial Officer Sachin Mehra shares his thoughts on our second quarter financial performance.

Small Business
Seeding resilience in a digital age

Like many microbusiness owners, farmers in remote communities in Africa struggle to sell their goods, keep their children in school and keep their families healthy. Technology that addresses these needs holistically can make a real difference.

Small Business
What's Next In podcast: James Anderson and the future of small business (psst … it’s digital)

Mastercard’s Global Commercial Products chief chats about our commitment to small businesses, how we’re helping them embrace digital solutions and the long-term outlook.

Small Business
Inside the mind of an entrepreneur

Hear from Amy Yeung, founder of Orenda Tribe in Albuquerque, New Mexico, on the importance of authenticity in building a new brand concept.

Small Business
Acceptance is inclusion: Low-cost ways to unlock the power of digital payments for micromerchants

Technology is making it easy and simple for microentrepreneurs to break free from a cash-only world.

Small Business
Acceptance is innovation: Cloud-based point-of-sale tech can unleash value for small businesses

These solutions can help small businesses can quickly respond to evolving consumer demands, such as kiosk ordering and curbside pickup.

Innovation
May I help you: A digital assistant for small business owners

New Zealand startup Aider has created a digital assistant to help small businesses better track data and deliver insights through AI.

Small Business
What's Next In podcast: Donald Chesnut and the customer experience

Mastercard's Chief Experience Officer chats about small business, catalyzing change and his CX philosophy.

Small Business
Small business, big target: How to protect your business from cyber threats

Cyber criminals are targeting small businesses that lack the time and knowledge to fortify their security infrastructure, but resources are available to close that gap.

Small Business
We all have a role to play in supporting our local businesses

Start Small Think Big connects small businesses with free legal, financial and marketing advice. This month, Citi and Mastercard are helping boost its efforts.

COVID-19 Response
With COVID-19 front of mind, Innovation Challenge puts people first

During a crisis, a sense of both empathy and urgency is plentiful – and can propel ideas with real impact.

Trust
The data disconnect: How to reconcile consumer privacy and business needs

Executives believe consumers are reaping benefits when they share their data; consumers aren’t convinced, a new survey shows.

Innovation
Marketing in times of crisis: 4 common traps and how to do better

In these uncertain times, brands must connect on a human level, take meaningful actions and live up to their promises.

Innovation
Signed, sealed, encrypted: This digital ID is all yours

Trust Stamp is tackling the challenge of balancing trust, privacy and security through its AI-powered digital ID solution called Evergreen Hash.

Inclusion
In solidarity: June 19 and beyond

June 19 marks Juneteenth, a holiday commemorating the end of slavery in the U.S. In support of Mastercard’s statement last week about What We Stand For, the day is a perfect opportunity for all of us around the world to pause and reflect.

Innovation
How to come out thriving on the other side

The COVID-19 reset is an opportunity to reinvent how we serve our customers and communities, rethink how we work, reimagine our role, and our business models.

Inclusion
See it, be it: When young women have STEM mentors, they shine

A recent survey by Mastercard of boys and girls showed lack of confidence and differences in motivation often keep girls away from studying STEM and later pursuing careers in the field.

Inclusion
In solidarity: Standing against racism and advancing equal opportunity for all
Trust
Top takeaways from Virtual Cyber & Risk Summit

Experts across the ecosystem offered insights into cybersecurity, including how to balance risk and trust throughout the entire consumer journey, not just when we click 'buy.'

COVID-19 Response
The Network Effect: Collaborating to serve communities in need

The Angeleno Campaign has distributed $25 million in assistance since the start of the pandemic. Now the program is scaling to eight cities and two states nationwide.

Innovation
Point of contact: A tablet might spur confidence in restaurant reopenings

Ziosk, part of Mastercard’s Start Path startup engagement program, is helping rethink the dining experience during COVID-19 recovery and beyond.

Identity
Truth in plastic: What it means to go shopping with no explanation necessary

Transgender, non-binary, and gender non-conforming people now have a card that matches their true identity.

Trust
‘Lead with knowledge, not fear’: Building trust in brands in an age of cyber threats

As technology evolves, cyber strategies need to evolve along with it.

Trust
‘I didn’t buy that … did I?’: Helping shoppers solve the mystery of ‘friendly fraud’

Deciphering credit card statements shouldn’t require a degree in forensics. How digital receipts can help.

COVID-19 Response
Power wheels: Lyft drivers pivot to help essential workers

Having access to affordable, reliable transportation takes on new meaning in the pandemic.

Inclusion
A Message From Our CEO

A message from Ajay Banga, Mastercard CEO, on the events of this week.

Innovation
Fortune Favors the Bold

On this bonus episode host, Ashley C. Ford talks to Mike Froman of Mastercard and Trevor Mundel of the Bill & Melinda Gates Foundation about the private and public sectors responses to this global health pandemic and the economic crisis.

COVID-19 Response
A South African fashion designer pivots with the pandemic

How one entrepreneur has got the shift to online shopping all sewn up.

COVID-19 Response
A crystal ball for a COVID world

Data-driven services can help merchants assess, react and plan in a time ruled by uncertainty, delivering better experiences and peace of mind for shoppers.

Innovation
To serve consumers, businesses will need to adjust to a touch-free world

Technology is rising to meet the challenges of ensuring safety, security and a seamless checkout experience.

Trust
Why we are our own best protection: The case for biometrics

Advances in technology are shifting knowledge-based methods of verification, like passwords, to recognition-based ones, delivering seamless authentication in real time.

COVID-19 Response
Digital Priceless Experiences create new ways to connect

By thinking 'inside the screen,' the Priceless team has been able to curate virtual experiences on a global scale, from golfing to cooking to a special event with Camila Cabello.

Innovation
What’s next for the next billion users

Often financial inclusion efforts often stall at access and don’t translate into usage. To bring millions more into the formal financial system, we need develop products that people will want to use.

Trust
Fighting fraud, one scam at a time

With fraudsters working overtime during the COVID-19 crisis, Mastercard's Brand Performance team is working with government and law enforcement agencies to protect consumers from counterfeit testing kits and other coronavirus scams.

Will artificial intelligence kill creativity?

It’s true that this tool performs beyond human ability at certain tasks, but automating mundane or repetitive work allows creative thinkers to focus on other problems.

COVID-19 Response
Intern from home: moving a rite of passage online in 2020

From mentor check-ins to Skype happy hours, making internships meaningful in the age of quarantine is possible.

COVID-19 Response
In the face of COVID-19, ordinary people are doing extraordinary things

Doing well and doing good doesn't stop in a crisis. Here are three stories of Mastercard employees making a difference during lockdown.

COVID-19 Response
When protecting small businesses becomes personal

Small businesses are among the most underserved when it comes cybersecurity, and the COVID-19 crisis raises new risks. Mastercard’s Alex Niejelow is helping empower them with tools to protect themselves.

Innovation
How a simple tap can be a shot in the arm for small business

The contactless technology that consumers are embracing can also help small business quickly pivot to digital payments.

Trust
2019 Stockholder Letter

Our CEO, Ajay Banga, and Chairman, Rick Haythornthwaite reflect on how we delivered against our 2019 strategy and discuss how we're continuing to connect people to opportunities amidst this crisis and beyond.

Trust
Earnings Review: Delivering for today’s needs and tomorrow’s opportunities

Chief Financial Officer, Sachin Mehra, shares his thoughts on our first quarter financial performance.

Inclusion
When invisibility isn’t a superpower

Our new goal, to bring a total of 1 billion people into the digital economy by 2025, will require innovative partnerships.

COVID-19 Response
Rebuilding today’s workforce

Our partnership with OnwardUS will help connect those who have lost their jobs due to COVID-19 with retraining, new jobs and access to financial assistance.

COVID-19 Response
These startups’ bright ideas for fighting COVID-19 show tech at its best

The pandemic has spurred many of our Start Path startups into action, from working on innovative diagnostic tools to helping cities better respond to their citizens’ needs.

Sustainability
Why Earth Day matters more than ever

In the current crisis, we’ve seen that individual actions can have a powerful cumulative effect. The same is true for climate change – let’s work together to have real impact.

Inclusion
The time for environmental altruism is over

It’s time for everyone – companies, consumers, communities – to find paths for collective action on climate change.

COVID-19 Response
Helping the unbanked and others receive their stimulus money

The millions of unbanked Americans due to receive stimulus money may have to wait weeks for their checks, and then they will lose a percentage through fees when they cash it. Digital payments can change that.

Sustainability
Advancing sustainability, one experiment at a time

Businesses around the globe have had to adjust to entirely new customer needs and behaviors. Read how Mastercard’s “test and learn” experimentation platform allows retailers to try ideas before rolling them out more broadly.

How should brands respond to COVID-19?

In these trying times, brands needs to prioritize maintaining strong relationships with both customers and employees. Marketers should aim for authenticity and compassion.

COVID-19 Response
Embracing the commitment to partnerships

Times of challenge, times of crisis and times of need are when true partnerships are tested and strengthened. Read how Mastercard is helping our partners during this time.

COVID-19 Response
Protecting employees in a time of crisis

As the scale of COVID-19 quickly grew clear, Mastercard’s Rosanne Cuje and her benefits team jumped into action to make sure employees around the world would have the flexibility they need to take care of themselves and their families in this unprecedented situation.

COVID-19 Response
Consumer experience in the time of coronavirus

In times like these, a focus on customer experience is more critical than ever, and the right experience can restore a measure of control and deliver reassurance in world suddenly ruled by fear and anxiety, says Chief Experience Officer Donald Chesnut.

Innovation
Did you hear that? Mastercard named best audio brand in 2020

Since launching in 2019, the Mastercard Sonic Brand has brought to life our purpose in a new but visceral way, connecting human emotion and technology.

COVID-19 Response
Protecting what connects us in a time of crisis

As healthcare workers tend to the vulnerable, cyber criminals are targeting vulnerabilities in healthcare organizations’ IT defenses. Through RiskRecon, offer free cybersecurity ratings assessments to healthcare organizations worldwide.

COVID-19 Response
Showing up for small business when it matters most

When these businesses suffer, the nation suffers. And right now, they are amongst the hardest hit from the COVID-19 pandemic. That’s why we’ve come together with the White House, Congress and our fellow business leaders to help.

COVID-19 Response
Bypassing billing disputes in the COVID-19 era

Mass cancellations means millions of people are seeking refunds or credits. Here are tips for streamlining the process and what Mastercard is doing behind the scenes to resolve challenges to purchases quickly.

Trust
Tracing shrimp to the source using blockchain

The journey of food through the increasingly complex global supply chain has been stubbornly opaque. A partnership between Envisible, Mastercard and other partners gives consumers sea-to-supermarket transparency simply scanning a QR code.

Inclusion
Investing in women everywhere

Using digital technology to change the way workers get paid helps people remain resilient during emergencies, which is critical now as workers around the world face growing economic uncertainty in the wake of the COVID-19 pandemic.

COVID-19 Response
An #LALOVE Story: How the city got aid to its most vulnerable citizens in 8 days

As the enormity of the COVID-19 pandemic took hold, the City of Los Angeles needed to help its most vulnerable citizens. Here's how Mastercard and a non-profit helped L.A. launch a relief program in 8 days.

Inclusion
When smaller payments create better opportunities

Pay on Demand has already helped bring solar power to families in Africa. The model is poised to offer so much more.

COVID-19 Response
COVID-19 response: How Mastercard is helping consumers

At Mastercard, we’ve always enabled people to buy the things they want and need in the safest, most secure manner possible. More now than ever, we’re putting all our power, capabilities, and technology to work to make sure everyone has a little less to worry about.

COVID-19 Response
A letter to our community

Right now – when the world has had to resort to extreme measures to tackle extreme circumstances – decency is even more important. It’s what’s going to give us a fighting chance at faster recovery and, eventually, growth on the other side.

Our shared success: Black History Month & beyond

People of color make up more than a third of our U.S. workforce, and their contributions to Mastercard are immeasurable.

Inclusion
For women, for everyone: Mastercard’s commitment to gender balance

Mastercard is pushing our networks further, forging ambitious partnerships and championing the people, businesses and innovations that are transforming the way our world works.

Inclusion
Why financial inclusion has always been personal

Salah Goss shares how her childhood shaped her perspective on financial inclusion.

Innovation
How to predict the future when the only constant is change

Maja Lapcevic shares her insights on innovation in emerging technologies when their potential isn’t immediately clear.

Trust
Mastering Cyber

In a weekly 60-second podcast, host Alissa Abdullah, PhD a.k.a. 'Dr Jay,' provides cyber tips, tricks and terms.

Innovation
Welcome to the Mastercard Newsroom

This is where we’re exploring the X-factors driving the changes and possibilities all around us. And we’d like you to be our co-pilot as we navigate it all.

Innovation
How FinTechs Will Come of Age in the 2020s

When technologies and partners combine, amazing innovation can occur. That’s what the future holds for FinTechs and financial services as well.