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Mastercard Early Detect Insights

Fast-track the detection of authorization issues

Timely alerts and investigation tools help restore authorisations, improve cardholder experience, increase approval rates and protect revenue.

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Monitor your authorization performance

False declines are costly to all ecosystem players and near real-time insights can be important in minimizing business and cardholder impact.

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73%

of customers used a non-card payment or a different card after a false decline, and 15% did not complete the purchase at all.¹

33%

of falsely-decline new customers abandon the transaction and retailer entirely.²

15%

of declines happen due to technical issues and/or policy errors, avoidable if detected as the issue occurs.³

1. Javelin Strategy & Research, 2024.

2. Mastercard Desk Research

3. “Internal Mastercard analysis, 2024.”

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MEDI at a glance

Proactive detection for fast course-correction

Mastercard Early Detect Insights (MEDI) sheds light on the investigation of avoidable declines in near real-time.

Anomaly detection

Timely alerts flag critical authorization issues for prompt investigation.

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Interactive insights

Dig into data visualisation for authorisation volume, amounts and approval rates.

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Efficient investigation

Directly download aggregated and transaction-level data for root cause analysis.

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Find clarity fast

Detect authorisation issues in near real-time to enable faster resolutions and improve customer experience.

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Boost approval rates

Create personalised alerts to detect multiple types of declines.

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Improve cost efficiency

Reduce the duration of costly manual investigations.

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Create a seamless experience

Quickly resolve issues to restore a frictionless payment experience.

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Elevate your brand

Minimize authorization issues to improve brand reputation with payments industry partners, customers and cardholders.

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Engage expert support

Rely on Mastercard’s authorisation support team for fast, effective and consistent resolutions.

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Frequently purchased together

Streamline payment processes, enhance efficiency and achieve operational excellence with these complementary products.

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Mastercard Early Detect Insights (MEDI) Value Added Services

MEDI VAS extends data to respond to authentication challenges and improves the cardholder's experience.

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Transaction Investigator Plus

A powerful data warehouse that helps solve problems today and guide strategy tomorrow.

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Operational Reports

Optimize efficiency with timely access to your most relevant payments data in user-friendly formats.

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Book a demo

Request a personalized demo to learn how Mastercard can enhance your business through our products and services.

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