Unattended login – Detailed explanation for end users

Sometimes a problem can occur where your connection to the bank is lost or disconnected.

We recommend you try the following:

1. Login into The Hub with your connected email
2. When logged in, click on “Banks”
3. Click the bank connection you experience issues with
4. Click the blue “Options” button
5. Choose “Update account”
6. Log into the bank

If the login is successful, check whether the connection is reestablished with the service that you use.