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Invalid Login Credentials

1 min read

Tobias Funder profile photo

Tobias Funder

Senior Project Manager,

Mastercard

Invalid Login Credentials

When a user log in with the incorrect login details, the bank in question sends an “Invalid Credentials” status to us. The login credentials should be the same as the credentials they use in their mobile banking app.

(If necessary, check whether a mobile bank agreement has been established with the bank.)

Users should use the same login credentials they use to log into their mobile bank.

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