Because unassisted manual reviews rely solely on subjective human interpretations, they can be just as error prone as the most rigid of rule sets. Additionally, traditional manual reviews are time consuming, costly and lack scalability, a review solution speeds up the process and works at global scale.
For these reasons, a manual review is most effective when paired with a solution that compliments the process. This will not only improve customer satisfaction, enabling agents to confidently approve more good customers faster, reduce chargebacks and abandonment, but also increase overall productivity by arming agents with logical precision in identifying fraud.
