Max Lanckriet is currently the Executive Vice President, Customer Delivery Europe at Mastercard. In this role, he leads the teams responsible for end-to-end delivery and implementation of all Mastercard programs and projects across Europe. The Customer Delivery group includes various sub-teams such as the In-Market Delivery teams, the Mastercard Academy group, the Customer Implementation Services team, the Product Delivery team and the Mastercard processing delivery team.
Max has over 20 years of experience in the financial services industry, with a strong focus on ACH, Asset management, B2B payments and card payments. He joined Mastercard in 2002 and held various positions in Technology, Product Management, Business Development and Delivery.
Prior to joining Mastercard, Max gained experience in payment technologies as the Head of SME Electronic Banking Services at KBC Bank. On behalf of KBC, he joined Isabel, the Belgian multi-bank software provider where he held various positions such as Head of Product Management and Product & Marketing Director.
Max holds a Master’s degree in Economics from the University of Leuven and a Master’s degree from the Vlerick Business School.