Research & Reports

Meaningful insights and intelligence

Explore new data and analysis from the markets, businesses, and people we support.

Small Business
Strength in Numbers: Coordinating Small Businesses in the Tourism Sector

Proper coordination across the tourism sector through a focus on cross-industry customer journeys can empower small and medium-sized enterprises (SMEs) by creating the same economies of scale and liquidity that large businesses rely on.

My Data, My Payment: Open Banking in South Korea

South Korea’s MyData initiative goes beyond payment accounts and credit cards to include all manner of savings accounts, loans, insurance and investment data. Access this report to learn how the country is preparing for a future in open finance that extends beyond the banking sector, and one that is geared towards partnerships.

Recovery Insights: Small Business Reset

The global health crisis affected small and medium-sized businesses (SMBs) in vastly different ways. Access the interactive report to learn more about the outsized impact to small businesses around the globe, including store closures and launches, digital innovation and their future outlook.

Artificial intelligence
AI In Focus: The Bank Technology Roadmap

Banks are increasingly deploying AI to better manage credit risk, according to this study by PYMNTS and Mastercard company Brighterion. It looks at how financial institutions are investing in technologies like artificial intelligence to make transactions faster and more accurate.

Halal Tourism: Global Muslim Travel Index

With travel hard hit by Covid, Muslim arrivals dropped to 42 million in 2020 from a high of 160 million in 2019, a level we project will only return by 2023. This report offers insights for destinations preparing for the journey back to growth.

Recovery Insights: Ready for Takeoff?

Domestic flights reaching 90% of pre-pandemic levels. Global fuel spending up 13% vs 2019. More luggage sales. After flights were grounded and travelers stayed home in 2020, this report reveals that emerging trends are now pointing to the start of a recovery.

Internet of Things
How IoT will Shape the Future of Payments

This whitepaper is a joint report with GO-NET, highlighting the benefits that IoT payments can bring to consumers as well as the potential challenges that lie ahead in processing those payments.

Mastercard New Payments Index

A global survey focused on the rise of omni-channel commerce, payment shifts one year after the start of the pandemic, and forward-looking consumer behavior trends and ways to pay.

Mastercard Asia Pacific Consumer Retail Barometer

Mastercard's Asia Pacific Consumer Retail Barometer provides a snapshot of consumer confidence, retail business sentiment, retail sales growth and credit card expenditure around the region.

New Research: Has COVID-19 Changed Innovation?

A Mastercard and Harvard Business Review survey of 1,800 business leaders and 10,000 consumers globally reveals what truly defines innovation today and how businesses can spark it – in year two of the pandemic and beyond.

Digital Intelligence Index: APAC Economies Lead

Singapore tops the 2020 DII ranking as one of the most innovative and dynamic economies in the world. What do Hong Kong SAR, South Korea and Taiwan have in common with Singapore as global stand outs? High levels of talent, active R&D collaboration and strong records of creating digital products for a start.

Navigating COVID-19: Sailing Against the Wind

This report from Mastercard Data & Services reveals how businesses in six sectors in Asia Pacific are using data analytics to chart their course back to recovery.

ASEAN Travel Readiness Report

With travel and tourism bearing the brunt of COVID-19, this report offers insights on the effects on household finances, recovery trajectories, and recommended courses of action that apply to any destination, region or business.

Sustainability Report: Doing Well by Doing Good

Sustainability is at the heart of who we are as Mastercard, how we run our business and support our communities and environment. This report outlines our progress towards building a more inclusive and sustainable digital economy.

Future of Work
Mastercard Index of Women Entrepreneurs

Mastercard's annual Index tracking the progress of women in business revealed that seven economies in Asia Pacific are among the top 20 worldwide that are most conducive to women’s entrepreneurship. See why they stand out and how women’s lives have been disproportionally disrupted by the pandemic.