Mastercard Identity Check Program Makes India Debut with Federal Bank

December 12, 2019 | New Delhi | By Barkha Patel

The solution draws on the latest smart authentication standards to offer a frictionless, fast and safe online payment experience 

To create a more convenient and safer payments ecosystem, Mastercard today announced a partnership with Federal Bank to offer Identity Check to the banks’ cardholders. Mastercard Identity Check is a global authentication program that uses the most up-to-date authentication standards of EMV 3-D Secure to provide an additional layer of security for digital transactions and facilitate higher approval rates, improving the authentication experience for merchants, issuers and cardholders.

Mastercard Identity Check provides banks with a secure and user-friendly way to authenticate cardholders without the use of static passwords, increasing approval rates. The enhanced technology and insights ensure consumers can shop where they want with ease, be it in-app, on a browser or through an IoT-enabled device. It also decreases online shopping cart abandonment, reduces fraud and improves conversion rates for e-commerce merchants. Implementation in other regions has shown an increase in digital transaction approvals of nearly 13 percent.

Shalini Warrier, Chief Operating Officer, Federal Bank, said, “We are proud to be the first issuing partner in India to launch the Identity Check program for our cardholders and provide them with superior safety of Mastercard’s global network. We believe that this new solution will provide a seamless experience and will find instant affinity among our Mastercard cardholders.”

“Today, consumers want a complete payment experience when it comes to making large and small purchases. The launch of Identity Check program by Federal Bank and Mastercard will go a long way in providing ease of payments with advanced security to shoppers, said Govind Setlur, CEO, Wibmo, payment solutions partner for Federal Bank. He further added, “Being a pioneer in payment security, we are the first company in India to implement EMV® 3-D Secure protocol in partnership with Federal Bank and Mastercard.”

“We live increasingly connected lives, and are constantly being asked to authenticate and verify our identities. We need a secure but seamless way of doing so –  one that is fit for a world where the boundaries between our physical and the digital lives are fading. Mastercard is committed to creating innovative payments solutions that deliver enhanced safety and security at every touch-point, to enable simple, frictionless consumer experiences. Mastercard would like to congratulate Federal Bank on becoming the first bank in India to deploy the Identity Check program. Mastercard is delighted to partner with Federal Bank as it leads the way in payments authentication and security in India,” said Sujay Vasudevan, Vice President, Cyber & Intelligence Solutions, South Asia, Mastercard.

Security by Design

Mastercard has a long history of investing and innovating across multiple layers of technology to protect customers and cardholders from fraudulent activity and keep payments safe, including EMV chip technologyartificial intelligencebiometricstokenization and authentication with security solutions such as Decision IntelligenceSafety NetEarly Detection and NuDetect. In May 2019, Mastercard announced it would invest US$1 billion in India over the next five years, in addition to its earlier investment of  US$1 billion between 2014-19. A significant part of this investment will be put towards establishing a full, on-soil domestic transactions processing center in and for India.

Barkha Patel, Vice President, Communications, International Markets (IMK), Mastercard

Media Contacts

Justine K J, Federal Bank
+91 9495152082 |
Sampada Pillai, Wibmo
+91 9620598487 |
Manasi Narasimhan, Mastercard
Ashish Kumar, Agency (Avian WE)
+91 8860548346 |
Vasu Sharma, Agency (Avian WE)
+91 9560355574 |

About Federal Bank

Federal Bank is a leading private sector bank with a branch network of 1,251 branches and 1,934 ATMs/Recyclers spread across the country. The Bank’s total business mix (deposits + advances) stood at ₹ 2.46 Lakh Crore as on March 31, 2019, and it has earned a net profit of ₹ 1,244 Crore for FY19. The Capital Adequacy Ratio (CRAR) of the Bank, computed as per Basel III guidelines, stood at 14.14%. Federal Bank has its Representative Offices at Dubai and Abu Dhabi that serve as a nerve centre for NRI customers in the UAE. The Bank also has an IFSC Banking Unit (IBU) in Gujarat International Finance Tec-City (GIFT City). Federal Bank is transforming itself, keeping its principles intact, into an organization that offers services beyond par. It has a well-defined vision for the future as a guidepost to its progress.


About Wibmo

Wibmo a Cupertino, CA based company, is a leading technology and service provider for the financial services industry. While the company is best known for its hosted risk-based authentication and payment security services, it provides solutions ranging from mobile payments, fraud and risk management, prepaid solutions and a host of merchant services. With a significant footprint in APAC, Wibmo grows globally exploring newer markets while maintaining a strong presence in the region.

About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.