Mastercard Partners with Artajasa to Drive Indonesia’s National Payment Gateway Agenda

August 15, 2019 | Jakarta | By Kaveri Khullar

Mastercard and PT Artajasa Pembayaran Elektronis (Artajasa) today announced the official signing of a cooperation agreement aimed at supporting and enhancing the overall capability of Indonesia’s National Payment Gateway (NPG) ecosystem. This is particularly significant as it is the first partnership in the NPG ecosystem between a domestic switching company and an international payments network to receive Bank Indonesia’s official approval, as of July 2019.

It also reaffirms both Artajasa and Mastercard’s long-term commitment towards furthering the National Non-Cash Movement through the development of electronic payments in the country, aligned with Indonesia’s Payment System (IPS) 2025 Visions roadmap. The partnership announcement comes at a strategic time, especially in light of the Government’s push towards boosting the contribution of the digital economy to the nation’s GDP (anticipated to be approximately 10 percent by 2025[1]).

Mastercard has made significant investments in Indonesia over the past three decades, and has been agile and active in working to fulfill the requirements stipulated in Bank Indonesia’s regulations. Its recent investment has been focused on completing the establishment of an on-soil payment processing infrastructure. Through the partnership with Artajasa, Mastercard will bring its state-of-the-art, globally deployed safety, security, fraud monitoring & scoring, to bear for all domestic debit card transactions. Additionally, Mastercard will be focused on upleveling Artajasa’s capacity and capability in payment transaction processing.

Per Bank Indonesia’s regulations, domestic NPG switching institutions, such as Artajasa, are allowed to partner with a maximum of two non-NPG Switching Providers. The same regulations also allow Mastercard to partner with a maximum of two of the four NPG Switching Providers. This is in compliance with Bank Indonesia’s regulation to develop the national payments ecosystem, fueling it with the right conditions for secure and robust growth.

Currently, the partnership is focused on processing and managing debit card transactions within Indonesia. In the future, the partnership may scale to include processing transactions across other digital payments environments, such as e-commerce. By bringing together both Artajasa’s deep local expertise, and Mastercard’s extensive global footprint and superior technology, the entire ecosystem stands to benefit.  Issuing banks gain access to the latest fraud and risk mitigation solutions while acquiring banks and merchants are enabled to decrease any incidence of fraudulent transactions. Most critically, through the use of the latest authentication technologies like tokenization, consumers are empowered and incentivized to use their cards across payment channels, with complete peace of mind that their transactions are safe and secure, every time, everywhere.

Indonesia is rapidly moving toward a cashless society, as more people become digitally savvy and confident about using digital payment systems. Mastercard and Artajasa believe that the partnership is well poised to deliver positive contributions to the Indonesian payments ecosystem, to achieve growth in digital payments and help drive greater inclusive growth throughout the country.

At the cooperation signing ceremony, Enggartiasto Lukita, Minister of Trade Republic of Indonesia, said:  “In the raise of the global economy uncertainty, the government commits to always push the economy growth on the basis of export and investment. We welcome this cooperation which signifies a closer and constructive trade and investment relations between Indonesia and the United States in general, and especially in payment systems and financial inclusion development sector. With the continuous market-friendly policy reforms we have undertaken, and will continue to undertake, I believe Indonesia will continue to be a lucrative investment destination for global corporations.”

Sugeng, Deputy Governor Bank Indonesia, said: “A partnership and further synergy between industry players in Indonesia like Artajasa and Mastercard is a very important thing to improve payment systems in Indonesia and to be able to adopt international best-practice mechanisms and management.”

Safdar Khan, Division President for Indonesia, Malaysia & Brunei, Mastercard said: “Mastercard is honored to be the first and only international payments network to successfully cooperate with a NPG Switching Institution. We fully support Bank Indonesia’s vision of increasing the penetration of digital payments in the country. The addition of safety tools to the NPG will increase the confidence of consumers and merchants to use debit cards when making and accepting payment for everyday purchases. Through our co-operation with Artajasa, Mastercard plans to introduce additional innovations like tokenization to deliver an extra layer of security to online and face-to-face cashless transactions. Interoperability within the NPG ecosystem means that Mastercard will also be able to add value to all inter-bank Mastercard debit card transactions.”

Bayu Hanantasena, President Director of PT Artajasa Pembayaran Elektronis, added: “With this co-operation, Artajasa will be the first NPG Switch Institution to offer an additional world-class safety and security layer to debit card transactions in Indonesia. We are confident that through our partnership with Mastercard, we would be able to offer our customers the latest technology to provide them with safe and seamless payment experiences.”


Kaveri Khullar, Vice President, Consumer Marketing & Sponsorships, Asia-Pacific, Mastercard

Media Contacts

Nathalia Nugrahani, Mastercard Indonesia
Ika Yanuarini, Agency (Weber Shandwick)
+62 21 2954 3188 |

About Artajasa

PT Artajasa Electronic Payment (Artajasa) is a pioneer in the banking infrastructure network provider in Indonesia. Since its establishment on February 10, 2000, Artajasa has been focusing on working on the electronic transaction market in Indonesia. One of our service is ATM Bersama, which is an ATM system infrastructure that can be shared by several banks so that the bank's customers can use the facilities of other banks incorporated in the network. At present, ATM Bersama has 91 members, consisting of state banks, national private banks, foreign banks, BPD banks throughout Indonesia, BPRs, and Non-Bank Institutions (LSB) with more than 77,000 ATM terminals spread from Aceh to Papua.  Artajasa also provides Online Payment solutions for billing providers, such as telecommunications services, finance companies, credit card issuers, education, utility companies and insurance companies that allow its users to pay bills through any delivery channel available.

About Mastercard (NYSE: MA)

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.