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Capture your customers’ attention at every critical moment

Engage your customers with hyper-personalized emails and win back abandoners with timely triggered messages and push notifications.

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2026 Leader for 8 consecutive times

Personalization Engines Leader, 2019-2025

Forrester Wave Leader, Q4 2024

Personalization that wins them back

Don't just take our word for it...

+14%

in CTR from email recommendations

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2X

conversion rate from personalized email

+6.7%

in conversion rate from triggered basket-abbandonment emails

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Win back your customers with one-to-one triggered emails, SMS, web and app push

Set automatic online and offline triggering events based on real-time behavior to send timely emails, SMS, and push notifications when customers are mostly likely to engage. For example, if they make an offline purchase, a price drops, they haven’t shown any activity in the last week, and more.

Optimize for the highest performing and most relevant content, and channel
Save time and drive more conversions with pre-built re-engagement strategies
Leverage Dynamic Yield’s market-leading recommendations across channels

Dynamic Yield's prioritization options for different channels.

Prioritize Channels with Pre-Built Re-Engagement Strategies

Many customers may be opted into more than one channel. Manually prioritizing which channel will perform best for each campaign, and each customer, is a time-consuming guessing game. Pre-built channel prioritization strategies in Reconnect turn this challenge into your greatest re-engagement asset, enabling you to avoid over-communication, drive conversions, and save time in your workflow.

Market-leading recommendations, powered by deep learning

Personalize emails using predictive and deep learning recommendation models with self-training capabilities and maximize revenue and conversions.

Open time recommendations
Deep learning algorithms
Automatic deduping
Exclude items purchased offline
Full merchandising control
Multiple product feeds support

Robust recommendation strategies
Target recommendations by segments
Combine multiple strategies
Enrich recommendations with offline purchase data
Large feed size support

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Screenshot of Dynamic Yield's audience explorer showing an audience made up of different targeting criteria

Sophisticated segmentation, designed for precision targeting

Capture person-level behavioral data from your site, or any other source, and use it for targeting, audience building, and segment analysis.

Use AI to identify each customer’s unique profile, real-time intent, product affinity, and more.

Recognized as a leader in personalization. Built for how commerce happens next.

2026 Gartner Magic Quadrant for Personalization Engines

Eight consecutive times of recognition as a Leader in the Gartner® Magic Quadrant™ for Personalization Engines reflect sustained execution as personalization evolves toward more autonomous, agentic experiences.

Read the Gartner® report

Fully integrated with your tech stack

Leverage Dynamic Yield’s breadth of seamless technical integrations with the set of tools you already use. Dynamic Yield’s flexible data architecture and open API helps you create powerful integrations with any enterprise system like CMS Systems, eCommerce Systems, DMPs, Marketing Automation Platforms, Tag Management Platforms, Web Analytics Solutions and more.

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Triggered emails for abandoned baskets are a sales-driving mechanic that once set up can be left to pick up any potential abandoned users.

Darren Lawson eCommerce Trading Manager Tottenham Hotspur

Better together

Our applications are more powerful when coupled with the rest of our capabilities, all available in a single operating system for personalization.

Segmentation

Identify, build and analyze audiences.

Targeting

Serve each customer with unique offers.

Recommendations

Algorithmically predict customers' interests.

Search

Help customers find what they want.

Optimization

Experiment on any digital property.

AI

Increase automation, lower operational costs, and drive more revenue.

Featured resources

Product recommendations Course

Master product recommendation strategies, recommender systems, deep learning, merchandising rules, and personalization to drive conversions and revenue.

Learn more

Frequently asked questions

Can you really work with any ESP or SMS provider?

For email personalization, Dynamic Yield works with any ESP. When you build an email or experience block in Dynamic Yield you simply generate an embed code with one click to copy/paste into your ESP.

For triggered messages, Dynamic Yield is agnostic, meaning we can work with any triggered email or SMS provider that supports API connectivity.

How does Dynamic Yield compare against other tools?

We spent the last decade building the most agile, innovative, and scalable personalization operating system in the market. In that time, we’ve consistently been named the market leader by firms like Gartner, and have helped leading brands make their vision for hyper-personalization a reality.

This expertise translates into email in the form of our superior recommendation engine, which consistently outperforms the competition in 1:1 bakeoffs, AI-powered Affinity Profile for users who visited the site or purchased offline, which allows 1-to-1 personalization in both recommendations and content targeting, our full-blown email editor that allows for the end to end creation of fully personalized emails, and not just personalized blocks, and our onsite presence that enriches email personalization capabilities and also allows deeper reporting levels.

Our personalized triggered emails, SMS, and push notifications, alongside powerful strategies for channel prioritization, help marketers take their re-engagement program to the next level and our audience manager gives customers access to our award-winning segmentation engine.

How can I achieve more engagement, revenue, and loyalty by using Dynamic Yield alongside my ESP or Multi-Channel Marketing solution?

Dynamic Yield complements your ESP or multi-channel marketing platform to drive revenue, engagement and loyalty, and save you time. Our market-leading recommendations with advanced algorithms and merchandising rules an industry leading segmentation engine with granular targeting based on-site behavior, and our user data API that updates in real-time, affinity based recommendations and content targeting – based on user on-site behavior and intent and offline behavior, open-time relevancy for personalized recommendations, product metadata, and exclusion of items that are out of stock, and the ability to make changes to your email after it’s been sent. However, when you build a segment, or a full email, in Dynamic Yield, you still need your ESP to execute the email send.

What kind of verticals is Engage relevant for?

Engage is relevant for all industries but most of our clients fall into Retail, Financial Services, Grocery, Travel and Hospitality, and Restaurants.

What types of content can be added in each channel?

All channels support Dynamic Yield’s market-leading recommendations and the ability to personalize messaging. In addition, email supports rich content, from personalized navigation to dynamic content blocks within the body of the email. App push and web push also allow for visual elements, though both must be optimized for their respective channels. SMS messages are primarily text-based, however you can still include personalized messaging, links, and recommendations within the text.

What are some use cases for Engage?

There are hundreds of use cases for Engage, below are 5 to get you started. To see more, check out the inspiration library.

A/B Test which messaging performs best on each channel
Send a triggered email to customers who abandoned an item in their cart with visually similar items using VisualML
Add affinity recommendations to Order Confirmation emails and SMS notifications to surface items the user is likely to be interested in based on their previous purchase
Send a web push notification to users who recently left the site to bring them back
Send an SMS or App Push to notify customs of a price drop on an item they recently browsed or left in their cart.

How can I prioritize which channel is best for my campaign?

When prioritizing channels for your re-engagement campaign, consider factors such as cost, urgency, content capacity, and accessibility. For urgent campaigns, prioritize channels like push notifications and SMS for immediate reactions. Tailor your channel choice based on content capacity; lean channels like push notifications and SMS are ideal for single-product-focused campaigns, while email is best for promotions with rich content. Finally, prioritize channels with higher accessibility for messages you want customers to revisit, such as SMS over push notifications, and email over SMS for content-rich messages with prolonged relevance.

Additionally, Reconnect has built-in channel prioritization strategies to help you avoid over-communication, drive conversions, and save time in your workflow. This priority logic incorporated into Reconnect instinctively understands how channels should be prioritized for every campaign, helping you to adapt the ideal multi-channel strategy for each unique use case.