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Acquirer Innovation Hub

Your catalyst for innovation

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The Acquirer Innovation Hub supports UK acquirers in driving profitable growth and innovating with confidence. All powered by Mastercard data and global expertise.

 

It enables acquirers to:

  • Accelerate product build and launches
  • Stay ahead of market trends and competitors
  • Optimize existing customer profitability 
  • Drive internal efficiencies
  • Identify, diversify and develop sustainable revenue opportunities
  • Identify new, profitable partnerships

Personalise your innovation

 

Innovation creates new and exciting products and experiences you can offer merchants, taking their individual customer engagement to new heights - and here you can lead that transformation.

What’s the Acquirer Innovation Hub?

Welcome to the first Nordic acquirer’s centre of excellence, where Mastercard® experts, partners and assets help you create the best digital journeys for your merchants and their customers.

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Explore how we co-innovate

Wherever you are in your digital transformation process, we can dive in and help you de-risk your innovation aspirations and turn them into tangible, impactful solutions.

Read more
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Integrating future payment innovation

Inspiring the future of payments through expert insights and innovative thinking by way of Digital Safari and Speaker Series.

Digital Safari

Executive education programmes aimed to develop understanding of key concepts, enhance strategic decision-making, and empower executives to address complex challenges and opportunities in their industry.

Format: in-person at various locations in London and Dublin
Session duration: half-day, full-day, 2-day programmes

Speaker Series

Bi-monthly Thought Leadership sessions to explore qualified topics, trends and technologies impacting the future of payment acceptance.

Format: hybrid (in-person in London and Dublin and livestreamed)
Session duration: 90 minutes

TESTIMONIAL

Emirates Skywards

From concept to prototype, see how co-creation and collaboration transformed this airline’s loyalty offering.

View now
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CASE STUDY

Areeba

To answer changing consumer needs through innovation, this Lebanese fintech company partnered with Mastercard to launch their digital wallet in just 4 days.

See how
Three colleagues engaging collaboratively around digital devices within bright open-plan office environment; two hold tablets while third looks over shoulder smilingly conversing together.

Create an enhanced digital journey

Welcome to the world’s first global acquirer’s centre of excellence, where Mastercard® experts, partners and assets help you create the best digital journeys for your merchants and their customers.

Play video
An office setting where one person is sitting in an egg-shaped chair using a tablet, another stands near sticky notes on glass walls, and four people are seen on video call displayed on screen mounted to wall next to logo reading 'ideaSpark.'

Explore bespoke innovation solutions

Wherever you are in your digital transformation process, we can dive in and help you de-risk your innovation aspirations and turn them into tangible, impactful solutions.

Read more
Two people in an office setting wearing virtual reality headsets. One person is standing in front of a windowed wall while another sits on a couch holding out their hand as if interacting with something in VR.

Develop dynamic payment strategies

Learn about global best practice in payments from our knowledge bank with material to read and watch that will inform and inspire your strategy.

Learn more
A person standing at a podium on a stage with a large screen behind displaying the words 'DIGITAL TRANSFORMATION' alongside an illustration of a brain.

Build knowledge and feed creativity

Learn about global best practices in payments from our knowledge bank with material to read that will inform and inspire your strategy

Innovation Hub Lifecycle

A flowchart with hexagonal shapes representing different stages of a process. The stages include 'Opportunity Definition,' 'Ideation & Prototyping,' 'Test & Refine,' 'MVP Build & Pilot,' and 'Launch & Scale.' Each stage contains icons and text such as 'MC Consulting Services,' 'digital safari,' 'Opportunity Spark,' and more.

Innovation in action

Since 2015, the global Mastercard Labs team has been innovating and co-creating with customers on over 1000 engagements. Have a look and listen to what some of them have to say:

TESTIMONIAL

Emirates Skywards

From concept to prototype, see how co-creation and collaboration transformed this airline’s loyalty offering.

View now

CASE STUDY

Areeba

To answer changing consumer needs through innovation, this Lebanese fintech company partnered with Mastercard to launch their digital wallet in just 4 days.

See how

The Nordic & Baltic Innovation Hub is committed to ensuring that its activities comply with applicable competition laws. To this end, the Nordic & Baltic Innovation Hub has a set of antitrust guidelines to which its participants agree to adhere.

Competition Law Compliance:

a. The NBIH and its participants must comply with all applicable competition law rules at all times.

The NBIH and its participants commit not to enter into any discussion, activity or conduct that may infringe applicable competition laws. For example, competitors shall not directly or indirectlydiscuss, communicate or exchange any commercially sensitive information, including non-public information relating to commercial strategy, pricing, costs or revenues.

b. Written agendas for all meetings of the NBIH, or meetings of multiple NBIH participants under the auspices of the NBIH, will be prepared and circulated in advance to all invitees.

c. All meeting agendas must contain the following statement: “All meeting participants are reminded that this meeting must adhere to competition law rules and, as such, no confidential orcommercially sensitive information should be shared directly or indirectly between competitors.”

d. At the start of all meetings, the following statement must be read out: “All meeting participants are reminded that this meeting must adhere to competition law rules and, as such, no confidentialor commercially sensitive information will be shared directly or indirectly between competitors. A written agenda for this meeting has been circulated in advance. Discussions will keep to the agenda.”

e. Written minutes for all meetings of the NBIH, or meetings of multiple NBIH participants under the auspices of the NBIH, will be prepared and circulated to all invitees.

 

Intelligence and Insights