EGA and Mastercard join forces to promote digital payments and financial inclusion in Moldova
Chisinau, September 09, 2025 – The e-Governance Agency (EGA) and Mastercard, a global technology company in the payments industry, have signed a Memorandum of Understanding to collaborate on promoting digital payments in public services, fostering financial inclusion, and developing innovative approaches to modernize payment infrastructure and accelerate cashless adoption in Moldova.
The document, which outlines cooperation for two years, was signed by Nicoleta Colomeeț, director of EGA, and Irina Untila, Country Manager of Mastercard in Moldova.
The collaboration will focus on several key areas aimed at driving Moldova’s digital transformation. It envisages the implementation of innovative technologies for electronic payments in the public sector and expansion of digital payments through EVO and MPay, implementation of financial education initiatives including those for small and medium businesses, as well as the development of incentive programs (cashback, discounts) to encourage cashless payments.
Furthermore, as part of the Memorandum, EGA and Mastercard agreed to join efforts to advance cybersecurity strategies ensuring efficient and secure operations, and to explore the use of artificial intelligence for data analysis and informed decision-making.
Nicoleta Colomeeț, EGA Director: "Mastercard has long been a trusted partner of the Agency and of our initiatives, and we are delighted to formalize this collaboration and set new strategic directions for development that will contribute to our mission of building the friendliest digital state in the region. EVO and MPay are two key pillars of the digital infrastructure, contributing to easy access to services and social benefits, while also saving time for all citizens. Together with our partners, we will launch dedicated actions to promote and stimulate electronic payments, support digital education and increase trust in online transactions. We will work on mechanisms that will make electronic payments via EVO not only simple, but truly beneficial for citizens both within the country and abroad."
Irina Untila, Country Manager, Mastercard in Moldova: "For decades, Mastercard has been working with governments around the world to support their digital transformation priorities. As a reliable partner in fostering Moldova’s digital economy, we are honoured to mark a new step in our collaboration with the e-Governance Agency. Moldova is already making remarkable progress on its digital journey – particularly in the adoption of contactless and mobile payments, acceleration of digital banking and innovative services. I am confident that by uniting our efforts, we will unlock new opportunities and expand cashless payments, while driving innovation to create even more secure and convenient solutions for consumers."
Launched in 2024, the EVO app centralizes key interactions with the state and brings them to the citizens' phones. Integrated with the MPay government platform, it provides a simple way to pay for services, track payment history, and manage benefits by selecting accounts for receiving payments from the state.
The signed Memorandum of Understanding represents a strategic step towards promoting digital public services and is not an exclusive agreement.
