Our executive leadership

Mastercard Payment Gateway Services is a part of the global Mastercard company and is lead by a team of industry recognized payment professionals.

Keith Douglas –  Executive Vice President

Keith Douglas joined Mastercard Payment Gateway Services as Executive Vice President in June 2018. As the leader of our Gateway team, Keith will have responsibility for design and execution of our international Gateway Services strategy in strong partnership with our key regional stakeholders.

Prior to joining the team, Keith spent the previous four years in North America as the Segment Leader and Executive Vice President, Regional Banks. Keith brings over 25 years of financial industry experience, including marketing sales and product management experience.

Keith holds a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing. Keith graduated with a Bachelor of Business Studies (Honours) degree from Trinity College in Dublin.


Davide Messina - Senior Vice President, Commercial

Davide moved into the payment services organization of Mastercard in September 2014. In his role he holds responsibility for business development in the regions named above. Starting at Mastercard in 2003, Davide has held a variety of roles during his Mastercard career, originally as a National Key Account Manager and most recently (prior to current) General Manager for Mastercard Global Strategic Alliance. Prior to joining Mastercard, Davide worked at Sara Lee, the American consumer products corporation and before that spent 8 years with Renault Italy.

Davide graduated with honors in Economic studies at the University of Rome La Sapienza.

Mitch Ferro - Senior Vice President, Product Management

Mitch and his team are responsible for developing and defining world-class payment solutions to meet expanding customer needs, working closely with all areas of business within Mastercard Payment Gateway Services. Mitch joined the company in January 2015, having previously led the Global Product Management team at TNS (Transaction Network Services). During this previous role, he oversaw the development of TNS’ payment processing services which now forms part of Mastercard Payment Gateway Services. With over 25 years experience working in the technology sector, Mitch has gained extensive experience building and leading products teams in this industry.

Mitch holds a Master’s degree in Information Networking and a BSc in Electrical Engineering.

Joe Narsh - Senior Vice President - Head of Operations & Technology Payment Services

Joe serves as the Operations and Technology Lead for the Mastercard Payment Gateway Services business unit. The global organization he oversees is responsible for software engineering, continuous IT Operations and Customer Operations.

Through his leadership, Joe is responsible for achieving the “best in class” standards in terms of security, effectiveness and efficiency while driving the transformation roadmap with the goal of supporting the business global expansion strategy.

Joe has held several other technical leadership positions across Mastercard including managing technical customer implementation activities for Mastercard products and services to overseeing mission-critical services and technical strategic planning for the company’s Internet properties, Fraud products, and the Mastercard User Experience Group.

Before joining Mastercard in 2001, he held various leadership positions in Commercial Markets at AT&T Solutions that spanned from systems architecture to managing customer relationships and AT&T Labs staff. He has built a successful career through a variety of assignments and leadership positions in the United States Marine Corps, including systems architecture and engineering roles.

In addition to his extensive background in telecommunications and project delivery, he is also involved with the Project Management Institute, IEEE and various IT forums. Joe also serves on the Board of Directors for the First Tee of Greater St Louis.

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