Our executive leadership

Mastercard Payment Gateway Services is a part of the global Mastercard company and is lead by a team of industry recognized payment professionals.

Keith Douglas –  Executive Vice President

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Keith Douglas joined Mastercard Payment Gateway Services as Executive Vice President in June 2018. As the leader of our Gateway team, Keith will have responsibility for design and execution of our international Gateway Services strategy in strong partnership with our key regional stakeholders.

Prior to joining the team, Keith spent the previous four years in North America as the Segment Leader and Executive Vice President, Regional Banks. Keith brings over 25 years of financial industry experience, including marketing sales and product management experience.

Keith holds a Postgraduate Diploma in Marketing from the Chartered Institute of Marketing. Keith graduated with a Bachelor of Business Studies (Honours) degree from Trinity College in Dublin.

 

Craig Hayes –  Senior Vice President Business Operations

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​​Craig Hayes is Senior Vice President, Business Operations for Mastercard Payment Gateway Services (PGS). In this role he is responsible for the payment acceptance and fraud platforms deployed globally within the PGS product suite, with regional teams in North America, Asia Pacific and Europe.

Mr. Hayes joined the Mastercard acquired company, Datacash, in 2013 as the General Manager of Operations, based in Cape Town, South Africa. Since then, Mr. Hayes has held various leadership positions within the PGS business unit as it expanded with the acquisition of the TNSPay business and the incorporation of the Mastercard Internet Gateways Services (MiGS) business. These responsibilities included the consolidation and transformation of the global customer support functions of the various combined businesses, for which Mr. Hayes won the Operations & Technology President’s Award: Grand Prize for Leadership Excellence in 2016.

Mr. Hayes holds a Master of Business Administration from Management College of South Africa, a Management Advancement Program certification from Wits Business School, and a Materials Engineering degree from University of Cape Town.

 

Davide Messina - Senior Vice President, Commercial

Davide moved into the payment services organization of Mastercard in September 2014. In his role he holds responsibility for business development in the regions named above. Starting at Mastercard in 2003, Davide has held a variety of roles during his Mastercard career, originally as a National Key Account Manager and most recently (prior to current) General Manager for Mastercard Global Strategic Alliance. Prior to joining Mastercard, Davide worked at Sara Lee, the American consumer products corporation and before that spent 8 years with Renault Italy.

Davide graduated with honors in Economic studies at the University of Rome La Sapienza.

Joe Narsh - Senior Vice President - Group Head Operations & Technology Payment Services

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Joe serves as the Operations and Technology Lead for the Mastercard Payment Gateway Services business unit. The global organization he oversees is responsible for software engineering, continuous IT Operations and Customer Operations.

Through his leadership, Joe is responsible for achieving the “best in class” standards in terms of security, effectiveness and efficiency while driving the transformation roadmap with the goal of supporting the business global expansion strategy.

Joe has held several other technical leadership positions across Mastercard including managing technical customer implementation activities for Mastercard products and services to overseeing mission-critical services and technical strategic planning for the company’s Internet properties, Fraud products, and the Mastercard User Experience Group.

Before joining Mastercard in 2001, he held various leadership positions in Commercial Markets at AT&T Solutions that spanned from systems architecture to managing customer relationships and AT&T Labs staff. He has built a successful career through a variety of assignments and leadership positions in the United States Marine Corps, including systems architecture and engineering roles.

In addition to his extensive background in telecommunications and project delivery, he is also involved with the Project Management Institute, IEEE and various IT forums. Joe also serves on the Board of Directors for the First Tee of Greater St Louis.

Martijn van Os - Senior Vice President, Product Management

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Martijn leads a team of payments industry professionals responsible for developing and defining our world-class payment solution and meeting our customer’s expanding expectations. Martijn joined Mastercard in 2016 and before his current role has held several strategic roles for Payment Gateway Services helping shape and deliver our payment solution to customers across the globe

Prior to joining Mastercard, Martijn spent 11 years at Accenture working with customers to development and deliver their payments strategy.

Martijn holds a Master’s of Science in International Economics from Erasmus University Rotterdam.

 

Hemal Parekh – Senior Managing Counsel, Products & Innovation

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Hemal Parekh joined Mastercard Payment Gateway Services in January 2017 and has global responsibility for its legal and company secretarial needs.

In addition, Hemal is responsible for the legal affairs of Mastercard’s Acceptance division and is the European legal lead for Mastercard’s Core Products and Processing businesses. 

Hemal joined the Payment Gateway Services team from the prepaid management services division of Mastercard, where, in addition to leading the legal function, he managed a number of key issuing relationships and developed the division’s overall prepaid issuing strategy.

Prior to Mastercard, Hemal held various senior leadership roles at Travelex, the foreign exchange group, including Head of Legal for its Cards & Mobile Payments and Outsourcing divisions. Hemal holds an LLB in Law from the University of Exeter.

 

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