Availability of insurance benefits on your card may vary by card issuer. Please refer to your issuing financial institution for complete insurance benefit coverage terms, conditions and exclusions.
1. Certain terms, conditions and exclusions apply. Visit https://travel.mastercard.com/ for full details. Mastercard Travel is provided by Aspire Lifestyles. No travel bookings are being made by Mastercard, nor is Mastercard acting as a travel agency or providing any travel consultation or advice, in connection with Mastercard Travel. ↩
2. If a member encounters an issue or problem during their stay in a qualifying “prepaid hotel rate” that is at least four stars (4), is part of the Luxury Hotel and Resorts Collection, and was paid for using their Mastercard card, they can contact Mastercard Concierge. The concierge will work to either resolve the problem directly with the hotel or find alternative accommodations. This program ensures that, if necessary, the member will receive comparable lodging with minimal additional cost, up to a specified limit, providing a seamless and hassle-free solution during their stay. For full benefit details and eligibility criteria when placing a claim, please refer to the Terms & Conditions. ↩
3. Mastercard Lowest Hotel Rate Guarantee: If a member books a qualifying “prepaid hotel rate” using their Mastercard card and then finds a lower, publicly available rate for the same room and with the same offering conditions on another website, they may be eligible to receive a rate match and refund for the difference in prices. The lower price must be before taxes and fees. The hotel must be a four-star (4) hotel part of the Luxury Hotel and Resorts Collection. The booking may be made online via the Mastercard Travel and Lifestyle Services platform or offline with a concierge agent over the phone or via email. For full benefit details and to receive a refund, you must submit a claim as described in the Terms & Conditions prior to your stay and at least seventy-two (72) hours before the date of your reservation check-in. ↩