What are you looking for?
PRESS RELEASE
September 9, 2026 | PURCHASE, N.Y.
Imagine you’re a business selling home fitness equipment. As shopping shifts from websites and apps to AI-powered agents, new questions emerge:
Mastercard will help businesses of all sizes answer these questions through an expansion of Mastercard Agent Suite for Merchants, which allows businesses to bring agent-powered shopping experiences, including product discovery, research and consumer-authorized purchases, directly into their existing e-commerce environments.
Mastercard is also introducing Mastercard Agent Connect, a new solution that will help merchants, AI agents, digital platforms and payment providers easily connect and transact through a single integration. Together, these capabilities will help merchants participate wherever AI-powered commerce is taking shape, maintain control over how their products and services are represented, and support trusted, user-authorized transactions.
Introduced in January, Mastercard Agent Suite helps businesses prepare for agentic commerce through access to services such as Mastercard’s AI consulting. With new shopping agent capabilities and access to Agent Connect, Agent Suite for Merchants will help merchants put agentic commerce into practice, prepare product information for AI discovery and connect with participating third-party agents. Mastercard can also help merchants prepare to support secure agentic transactions with Mastercard Agent Pay.
Agent Suite for Merchants will build on collaborations with AI platforms such as Anthropic to make it easier for businesses to create, deploy and scale AI-powered shopping experiences. For example, Mastercard will make Anthropic's commerce agent blueprint available to merchants through Agent Suite for Merchants so they can more easily build shopping agents with Claude models that integrate Mastercard's commerce intelligence, controls, personalization and payments capabilities and create differentiated shopping experiences on their own websites or apps.
Consumers are increasingly relying on AI-powered assistants to discover products, compare options and decide what to buy. To participate, merchants need product information that AI agents can find, understand and act on. Agent Suite for Merchants lets businesses make merchant-defined information – including product details, pricing, availability and fulfillment options – accessible across models, platforms and agent experiences while maintaining control over how that information is used, represented and acted upon.
Leading businesses, technology providers and commerce platforms, including Castlery, Fabrick, Fiserv, FreedomPay, Getnet, Global Payments, Moneris, Nexi, Network International, Trip.com and Worldline plan to use Agent Suite for Merchants to help shape the future of agentic commerce.
As agentic commerce expands across platforms and providers, businesses face a growing web of integrations. Mastercard Agent Connectsimplifies connectivity through a single integration point – helping agents reach participating merchants, commerce services and payment providers, while helping merchants make their products and services available across participating AI-powered experiences.
Merchants can decide where and how they participate. They can choose which AI experiences to connect with while maintaining control over pricing, fulfillment, customer relationships, brand experiences and business rules, supported by Mastercard’s enterprise-grade governance, monitoring and controls.
Discovery is only part of the journey. Agents must also be able to confirm the details of a purchase and complete it securely with the consumer’s authorization. Through Agent Connect, participating agents can move across three stages of the shopping journey:
Mastercard transactions can further be secured through Mastercard Agent Pay, which uses Verifiable Intent to help ensure purchases are completed securely with the consumer’s authorization. In the future, agents may further benefit from network agnostic tokenization functionality as made available by Mastercard.
Beginning in the United States, a growing network of technology companies and platforms exploring new commerce experiences expect to leverage Mastercard Agent Connect, including Bemobi, Getnet, Glance, Global Payments, Planet, Network International, Nexi, Samsung, Trip.com, Vodafone Egypt, Wizard and Wompi. Mastercard is working with firmly to help businesses using Agent Connect extend their product catalogs and shopping experiences.
Mastercard Agent Connect is expected to evolve over time with additional capabilities, subject to market needs and product availability.
“The internet connected people to businesses. Mobile put those businesses in everyone's pocket. AI agents will change the buying interface again, shifting commerce from search and discovery to checkout and disputes,” said Jorn Lambert, chief product officer at Mastercard. “We’re helping businesses prepare for that future while keeping them in control of their destiny through the same principles that have always made commerce work at scale: trust, interoperability, security and reach.”
As the space evolves, Mastercard will continue to work with Anthropic, OpenAI and other leading AI labs to explore how trusted, merchant-authorized commerce experiences can take shape wherever consumers engage with agentic commerce.
"When the agent moves beyond recommendations and starts making payments, the bar for what needs to work rises significantly,” said Felipe Goldin, chief technology officer at Bemobi. “Bemobi’s expertise in recurring services, combined with Mastercard’s security, identity, and trust capabilities helps us bring agentic commerce to clients faster and with greater confidence."
"As shopping experiences evolve, Castlery is always looking for new ways to help customers discover products with greater ease and personalization,” said Shimin Gu, data product and tech head at Castlery. “Our work with Mastercard will help us explore AI-powered shopping experiences that make it easier for our customers to find the right product, complete purchases with confidence and receive recommendations and support throughout their journey with us."
“As AI reshapes how consumers discover and purchase products, merchants need trusted partners to help them adapt,” said Paolo Zaccardi, CEO and co-founder of Fabrick. “By working with Mastercard to explore Agent Suite for Merchants, we aim to make agentic commerce capabilities accessible at scale, enabling businesses to build AI-powered shopping experiences through trusted banking and payments relationships.”
“Agentic commerce only works at scale if agents can move seamlessly from intent to accurate, real-time product information and ultimately to a transaction. firmly provides the catalog and cart orchestration layer that connects those pieces,” said Kumar Senthil, CEO and co-founder of firmly. “Through our work with Mastercard, we’re making it simpler for merchants to meaningfully participate in agentic commerce.”
"Mastercard's Agent Suite for Merchants gives Fiserv a powerful way to help our customers participate in agentic commerce confidently,” said Lia Cao, chief revenue officer, enterprise and platforms at Fiserv. “By joining forces to leverage trusted infrastructure and simplify adoption, we will accelerate AI driven innovation across the merchant ecosystem."
“Mastercard's Agent Suite for Merchants gives FreedomPay a powerful way to help our customers participate in agentic commerce confidently,” said Chris Kronenthal, president of FreedomPay. “By joining forces to leverage trusted infrastructure and simplify adoption, we will accelerate AI driven innovation across the merchant ecosystem."
“As an orchestrator of agentic commerce, Getnet has Mastercard as an important partner to help drive the new era of digital commerce,” said Daniel Flores, global head of products at Getnet. “This partnership directly converges with the structures developed by Getnet to connect merchants, consumers, AI agents and payment networks through simplified integrations and technologies that make the shopping experience more seamless. Together with Mastercard, we will support companies in building secure and scalable journeys capable of generating measurable business growth.”
"Glance turns moments of inspiration into products consumers can find and buy, on the phones and TVs already in front of them," said Mansi Jain, chief operating officer at Glance. "Agent Connect gives that discovery a trusted path to purchase and gives the whole category a common way to work together. We're thrilled to be building on it with Mastercard.”
"As commerce experiences become more intelligent and personalized, merchants need simple, trusted ways to participate and scale,” said Cindy Turner, chief product officer at Global Payments. “With our broad merchant reach and deep commerce expertise, Global Payments is helping businesses connect emerging innovation with the everyday realities of running and growing their operations. Together with Mastercard, we are making it easier for merchants to prepare for and participate in the next generation of commerce."
“Trust, interoperability and merchant control are the foundation of agentic commerce, and we're proud to work with Mastercard to be the first to bring this capability to Canadian businesses,” said Mia Huntington, chief sales and marketing officer at Moneris. “As Canada's commerce leader, we're committed to ensuring Canadian merchants have access to the technologies shaping the future of commerce. Mastercard Agent Suite for Merchants complements Moneris' emerging agentic commerce infrastructure, including our work with Model Context Protocol (MCP), helping bridge AI-driven shopping experiences with the trusted commerce and payment capabilities merchants already rely on.”
"As the largest acquirer in the Middle East and Africa, Network International processes billions of transactions. While commerce is shifting to AI-led experiences, the trust infrastructure behind that shift matters as much as the interface,” said Murat Cagri Suzer, group chief executive officer at Network International. “As a Mastercard partner, Network International provides the trusted, ready-to-deploy agentic commerce infrastructure across the Middle East and Africa, as well as the data to build the intelligence platforms. We will continue to connect our partner merchants to this new era of commerce with ease and confidence."
"Payment is where an agent’s action is verified against the buyer’s intent—a cornerstone for building trust in agentic commerce. Through our collaboration with Mastercard, we are shaping reliable payment experiences for the next generation of AI-driven commerce,” said Roberto Catanzaro, chief business officer, Merchant Solutions at Nexi. “At Nexi, we are committed to making these new digital experiences secure, seamless, and intuitive for consumers and businesses alike."
"The future of commerce will depend on helping our customers become agent-ready without increasing complexity. At Planet, we are already exploring AI-driven shopping experiences that combine discovery, commerce orchestration and payments,” said Matt Rowsell, chief product officer at Planet. “Our collaboration with Mastercard around Agent Connect will help us explore how businesses and consumers can securely engage with a growing ecosystem of AI agents through open, trusted and scalable connections."
"AI is changing travel from a search experience into a much more intelligent and personalized journey. This is why we’re working with Mastercard to define the next generation of AI-powered commerce through Agent Suite for Merchants, exploring how AI agents can securely and, with the traveler’s authorization, help complete travel-related transactions,” said Siddharth Sudhakar, general manager, MENA at Trip.com. “Ultimately, our role is not just to help travelers find the right trip, but to make their entire journey, from discovery and planning through to booking and payment, much simpler, faster and more connected,”
“Egypt’s digital economy is rapidly evolving, with e-commerce expected to see significant growth as more customers embrace digital channels to conveniently access the products and services they need. With more than 55 million customers across the country and Egypt’s largest mobile wallet, Vodafone Cash, Vodafone Egypt is at the heart of this digital transformation. We believe that as commerce becomes increasingly AI-driven, putting the customer experience at the center will be more important than ever,” said Mohamed Moaz, financial services director at Vodafone Egypt. “Our collaboration with Mastercard enables us to explore how agentic commerce can make digital experiences more seamless, personalized and trusted, while keeping pace with the evolving needs and expectations of our customers and supporting the next wave of growth in Egypt’s digital economy.”
"Wizard is designed to turn conversational intent into confident purchase decisions. By integrating with Agent Connect, Wizard gives shoppers accurate product information, real-time inventory and secure native checkout — helping them move seamlessly from intent to purchase," said Melissa Bridgeford, CEO of Wizard.
“At Wompi, as a leading player in payments ecosystem and part of Grupo Cibest, we see agentic commerce as the next evolution of digital commerce,” said Alejandro Toro, chief executive officer at Wompi. “Together with Mastercard, we are helping merchants participate in a new ecosystem where AI agents can discover, recommend, and complete purchases on behalf of consumers. Our focus is to make this transition simple, secure, and scalable, enabling businesses to unlock new opportunities and deliver better customer experiences.”
“AI is reshaping how consumers discover, choose and buy, and merchants need a simple and trusted way to participate in this new environment. At Worldline, our ambition is to help merchants embrace agentic commerce at scale by connecting commerce, payments, trust and orchestration across a growing ecosystem of AI agents,” said Pierre-Antoine Vacheron, chief executive officer at Worldline. “Building on our work with Mastercard on Agent Pay, we look forward to testing how Agent Suite for Merchants can further extend these capabilities and accelerate broad merchant adoption.”
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.