Building trust and security in agentic commerce

Agentic commerce has the potential to fundamentally transform how commerce is initiated, executed and governed.

When AI agents act on behalf of users, traditional assumptions around intent, authentication, and liability no longer hold.

Without a modern trust and security framework, agent driven transactions risk slowing adoption — driven by concerns from consumers, merchants, issuers, and regulators alike.

This white paper outlines how organizations can address those challenges early, reducing operational friction while protecting control, transparency, and accountability across the ecosystem.

Download the white paper to learn:

• Why traditional, human centric trust models fall short in agent mediated transactions
• The new challenges introduced by AI agents—including non malicious failures such as misinterpreted intent or hallucinations
• How a chain of trust — linking identity, authorization, intent, and accountability—enables safe, scalable adoption
• What issuers, merchants, networks, and AI platforms must do to establish verifiable, explainable agent driven transactions