How to Approach Retail Shrink

Retail shrink, while not a new phenomenon, has been a hot button issue lately. While the causes for shrink are varied, unexpected loss of inventory is impacting retailers’ bottom-line. With the right tools and understanding, it’s possible to implement effective solutions to mitigate losses, improve customer experience and drive profits. 

Join James Spencer, Director Asset Protection Systems and Technology at Walgreens, and Jenni Jones, Senior Vice President, Retail & Commerce at Mastercard Data & Services for a deep dive on best practices for retail loss prevention. This webinar will explore: 

• How the retail industry’s approach to loss prevention has changed over time
• What kinds of tools have been most helpful in Walgreens’ efforts to measure and reduce shrink
• How to quantify shrink at the store level and evaluate the impact of new strategies designed to minimize it (e.g., locking cases)
• Advice for retailers struggling to pinpoint causes and implement solutions