What are you looking for?
Because unassisted manual reviews rely solely on subjective human interpretations, they can be just as error prone as the most rigid of rule sets. Additionally, traditional manual reviews are time consuming, costly and lack scalability, a review solution speeds up the process and works at global scale.
For these reasons, a manual review is most effective when paired with a solution that compliments the process. This will not only improve customer satisfaction, enabling agents to confidently approve more good customers faster, reduce chargebacks and abandonment, but also increase overall productivity by arming agents with logical precision in identifying fraud.
Identity Review 360 is our identity review solution that provides different ways to search, with robust analytics and admin tools, direct workflow integrations and a focused user experience.
Identity Review 360 enables organizations to quickly assess risk, approve good transactions, investigate fraud on a global scale and keep review queues moving.
Improved customer satisfaction
Allow agents to see customer data and the linkages between elements to quickly and confidently approve more good customers.
Increased agent productivity
Save substantial search time and enable agents to approve good orders quickly through our single-search capability.
Fight fraudulent orders
With our machine learning-powered network that adapts to fraud patterns, arm your agents with evolving insights to identify fraud.