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Personalize with Experience OS

Build personalized, optimized, and synchronized digital customer experiences faster and easier than ever before.

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The new way to personalize experiences

Experience OS allows teams to activate every aspect of personalization—all from one place.

Deliver diverse experiences

Personalize recommendations, content and messages across web, app, email, SMS and more.

Unite your customer journey

Turn individual customer interactions into a cohesive brand experience across channels.

Quick and efficient

Our unified OS facilitates collaborative personalization across teams, ensuring agility and faster time-to-market.

Our Solutions

Core capabilities

Algorithmically match content, products and offers to each customer with Experience OS to increase revenue and drive loyalty across all channels.

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Unify

Our Audience Hub aggregates customer data from any source for deep personalization and targeting.

Activate

Scale hyper-personalized experiences in real time with advanced predictive modeling.

Extend

Deliver consistent experiences by connecting audience data across all your channels.

Maximize

Measure and grow personalization impact with reporting tailored to your business goals.

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Precision

Serve relevant content with machine learning, predictive targeting and propensity models.

Robust

Bring ideas to life with real-time, behavioral and event-based targeting.

Privacy

Deliver experiences responsibly with privacy-first tools and full regulatory compliance.

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Performance

Test, adapt and dynamically optimize every element across contexts and locations.

Agility

Activate complex feeds with millions of SKUs to power recommendations and user affinities.

Algorithms

Use AdaptML, our centralized AI system, to automate decision making for deep personalization.

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Control

Algorithm Studio blends machine learning and business expertise to personalize recommendations.

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One-to-one

Trigger targeted based on real-time behavior and each user’s unique, ever-evolving affinities.

Consistent

Deep learning recommendations are continuously optimized on every channel.

Unified

Manage and optimize content and triggers from one place.

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Al-driven automation

Unlock personalization opportunities and test algorithms with agile statistical engines.

Breadth

Test algorithms and audiences, then apply learning — all from one workflow.

Multi-touch

A/B test across channels to deliver a journey optimized for each customer and your business.

Flexible

Experiment with campaigns run through APIs, rendered on any digital touchpoint.

Revenue-growing personalization

For the last decade, we've helped companies across industries scale their programs and boost customer loyalty.  

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Make personalization a competitive differentiator for your business.

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