WHAT WE POWER

Digital Disbursements

Enrich consumer satisfaction with personalized and real-time digital fulfillment.

Book a demo

USA, New York City, smiling young woman with digital tablet

What we do

Enable brands to enrich consumer satisfaction through digital fulfillment

Personalize incentives at scale and increase efficiency while managing cost through a self-service portal.

Please accept functional cookies to watch this video.

Drive loyalty and brand value

We make it easy for customers to link their card and start spending with Digital Credits and Instant Payouts.

Digital credits

Push a statement credit to a consumer’s linked credit or debit card after a qualifying purchase.

Instant payouts

Push a direct dollar amount to a consumer’s linked debit card or issue a virtual debit card.

Proven to increase customer satisfaction and lower compensation costs

91%

Consumers were immediately satisfied after their agent interaction, at the point of receiving digital credit.

+270%

Increase in overall customer satisfaction after a major airline leaned into digital credits after a service failure.

50%

Reduced compensation costs with the use of digital credit digital fulfillment.

Why Mastercard

Unlock rich benefits

Digital Disbursements makes it easy to for brands to interact with customers in key moments underpinned with flexibility at scale.

Network Agnostic

Frictionless network agnostic solution that ties consumer payment directly to credit or debit card – no additional paper, plastic or app required.

Transparent

Real-time tracking of consumer activations, redemptions and instant issuance.

Accessible

Pre-funded accounts to manage consumer disbursements at any time.

Personalized

Customized compensation rules based on the consumer lifecycle – location, merchants, category spend, expiration and more.

Efficient

Unlock pay for performance on qualified spend (digital credits only), generating immediate cost savings on unused funds.

Who we serve

Surprise and delight your customers

Flexible, relevant, personalized and trusted consumer touchpoints that enable business expansion.

Travel

Delight customers and address delays, overbooking and cancellations immediately. Seamlessly and efficiently adapt to the evolving regulatory environment.

Banks

Reward customers with ease. Address long wait times or account errors to strengthen relationships.

Insurance

Make unexpected moments an opportunity by managing claims through immediacy and trust.

Live Events

Incentivize season ticket holders or cardholders at concert venues or sports arenas.

Charitable Organizations

Distribute funds directly to people in need instead of distributing gift cards or vouchers.

Government

Limited time incentives around tourism and sponsored events. Build trust through immediate disbursement.

Value added services

Bundle Digital Disbursements with other Mastercard Loyalty Solutions to enhance customer engagement.

Offers

Differentiate your business with seamless, digital, personalized offers powered by Mastercard.

Learn more

Advisors

Mastercard Advisors business consulting services solve challenges using expertise in strategy, analytics, consumer loyalty, risk, sustainability, and payments.

Learn more

Marketing Services

Mastercard Marketing Services helps organizations grow with strategies to acquire new customers and engage existing customers.

Learn more