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Transaction Investigator Plus

Game-changing data. User-friendly design.

A powerful data warehouse that helps solve problems today and guide strategy tomorrow.

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Flexible and interactive design

Search by themes such as chargebacks, declines or by account holder.

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Investigate transactions with greater depth

Optimize your portfolio and operations by leveraging comprehensive transaction data from a single and easy-to-use source.

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3 in 4

consumers bypass merchants when initiating a chargeback.¹

70%

of customers point to quality data as their biggest challenge when needing to make confident business decisions.²

73%

of customers change payment methods after a false decline.¹

1. Javelin for U.S., “A New Era of Chargeback Management,” 2024.

2. 2023 Data Integrity Trends and Insights report.

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Dialed-in data for leveled-up results

Transaction Investigator Plus simplifies comprehensive datasets with tools that adapt to the task at hand.

Centralized assets

Access complete transaction records, including linked authentication, authorization and clearing.

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Expansive search

Perform flexible bulk-level and PAN-level search with criteria covering multiple use cases.

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Intuitive experience

Visualize data and enhanced definitions to validate key drivers and pinpoint issues.

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What makes us different

Optimize performance

Reveal opportunities to boost portfolio results with detailed analysis of declines.

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Capture efficiencies

Reduce the time and resources dedicated to manual investigations.

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Inform strategic planning

Support better long-term decision-making around fraud and disputes with holistic data analysis.

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Access on demand

Unlock Transaction Investigator Plus through Mastercard Connect — no IT integration needed.

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Leverage comprehensive transaction intelligence

Access 1,200+ data points per transaction that only Mastercard can provide.

Examine numerous transaction types

Investigate using portfolio filters and select relevant investigation use cases per theme.

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Search by account owner

Expand search functionality to cardholder-related queries by primary account number.

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Interpret and export

View data and guidance by use case from an overview page or simply download in CSV.

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Frequently purchased together

Streamline payment processes, enhance efficiency and achieve operational excellence with these complementary products.

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TI Plus Auth & Fraud Value Added Services

TIP VAS deepens linked authorization and fraud analytics to accelerate investigations and improve decisions making.

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Operational Reports

Optimize efficiency with timely access to your most relevant payments data in user-friendly formats.

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Mastercard Early Detect Insights

Timely alerts and efficient investigative tools help you get payment authorizations back on track quickly.

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