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Transportation

August 21, 2025

 

Putting two startups on the same track to simplify urban mobility

Two startups that connected through Mastercard’s Start Path program are working to ease transit payment frustrations and making travel more seamless.

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Taylor Nguyen

Associate Specialist,

Global Communications,

Mastercard

In a world where seamless mobility and digital payments increasingly go hand in hand, innovation often begins with a shared vision, one that bridges industries, geographies and user needs. At the intersection of fintech and transit, two companies — Episode Six and UbiRider — found common ground in transforming how people move and pay.

John Mitchell, CEO and co-founder of Episode Six, a global payments infrastructure company, has been shaping the industry since the early 2000s. In 2015, he and co-founders Chermaine Hu and Futeh Kao launched Episode Six in Austin, Texas, with the goal of building flexible platforms that make modern payments smarter, faster and more accessible.

Meanwhile, across the globe in Porto, Portugal, Paulo Ferreira dos Santos founded UbiRider, a mobility-focused software company dedicated to simplifying public transport — from journey planning to ticketing and payments. Inspired by a love of travel and a desire to remove friction from urban mobility, Ferreira dos Santos and his team set out to help transit operators run more efficiently while improving how people move through cities.

Episode Six joined Start Path, Mastercard’s startup engagement program in 2021. For Mitchell, the appeal wasn’t just about deepening ties with Mastercard — it was also about building meaningful partnerships. “We saw it as an opportunity to collaborate with other innovators who were solving real-world problems,” he says. Four years on, he says one of the most valuable outcomes of Start Path was those very introductions: “It enabled us to sharpen our strategy and empowered us to be where we are today, operating in over 45 countries and working with some of the largest financial institutions in the world.”

 

John Mitchell
Paulo Ferreira dos Santos

John Mitchell, Episode Six

Paulo Ferreira dos Santos, UbiRider

 

One of those introductions was to UbiRider. While UbiRider first connected with Mastercard through a cold call more than three years ago, Ferreira dos Santos says it quickly turned into something more, “Despite our small size, we felt like if the idea aligned with Mastercard’s vision, Mastercard was genuinely interested in hearing it. That was the beginning of our relationship.”

By joining Start Path, UbiRider gained access not just to support but also to the kind of technology partnerships that could bring their vision to life. “We felt like innovators, finally in the right kitchen to cook something really delicious — really, really priceless,” Ferreira dos Santos says.

As a frequent traveler, Ferreira dos Santos became increasingly frustrated with the disconnect between transit systems and payments. “You travel to London and want a receipt — you need to open an account with Transport for London. Then you go to Manchester and have to do it all over again. Every city, every operator — despite using your contactless card — you need a new account. It’s time-consuming and bureaucratic,” he says. “We had the idea to create a unified mobility account.”

But UbiRider lacked the payments infrastructure to build it. That’s when he learned that Episode Six was a Start Path alumnus and asked Mastercard to make the connection: “We realized Episode Six could provide the missing piece of the puzzle.”

As it turned out, the timing was right. Episode Six was already exploring urban mobility and saw potential in collaborating with a company that understood what both riders and transit operators needed. “UbiRider provides the interface and use case that’s critical to all this,” Mitchell says. “We provide the foundation.”

This collaboration is focused on simplifying urban mobility — removing the need for multiple transit accounts, easing payment frustrations and making daily travel more seamless. It’s a clear example of how Start Path brings the right ideas together at the right time to deliver real-world impact, says Mastercard Chief Innovation Officer Ken Moore, who oversees Start Path, guiding Mastercard’s innovation agenda and startup partnerships. 

“By creating the conditions for partnerships like this, Mastercard Start Path proves it’s more than an engagement program, it’s a connector,” Moore says. “Companies like Episode Six and UbiRider aren’t just scaling innovation; they’re solving everyday problems in ways consumers will feel directly.”

 

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