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Find tools and Mastercard customer service support.

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Customer service

We’re here to help

Call 1-800-804594 if you're in Malaysia. If you're calling from outside Malaysia, you can also reach us at +1 636 722 7111.

With Mastercard, you have access to an array of payment tools

Whether you’re looking for an ATM or currency conversion rates, we can help.

Find an ATM

Whether you’re close to home or travelling, you’re never far from an ATM.

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Convert currency

Use our calculator to get foreign exchange rates.

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Card benefits and how to contact us

Explore card benefits

Shopping protection, savings and assistance are just some of the many ways using a Mastercard can help you.

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Lost or stolen card?

Call 1-800-804594 if you're in Malaysia. If you're calling from outside Malaysia, you can also reach us at +1 636 722 7111. 

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Contact us

For questions not answered here, our customer care team is available to help. Call 1-800-804594 if you're in Malaysia. If you're calling from outside Malaysia, you can also reach us at +1 636 722 7111 for 24/7 assistance.