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WHITE PAPER

The state of commercial card acceptance 2025

Driving competitive advantage by accepting cards for B2B payments

As the payments landscape continues to evolve, businesses that don't accept commercial card payments risk falling behind competitors who offer faster and more efficient payment options.

Mastercard’s global research, involving over 1,000 senior financial decision makers at large B2B suppliers, uncovers critical insights that could transform your approach to commercial card acceptance, helping you unlock its full potential.

Whether you’re a financial decision maker at a large B2B supplier – or an acquirer, financial institution or payment platform working with large enterprises – you’ll find valuable insights to enhance your strategy.

Download the white paper to learn how to:

  • Align payment acceptance methods to meet both supplier and buyer needs
  • Drive competitive advantage with card acceptance
  • Overcome adoption hurdles
  • Leverage automation and AI

This research was conducted by The Harris Poll and Mastercard in October 2024 among 1,042 senior financial decision-makers at large B2B companies across Brazil, Canada, France, Germany, Japan, Malaysia, Saudi Arabia, Spain, U.K., and U.S.

What you’ll learn: cross-border and domestic payment insights

Consumers increasingly expect and depend on fast, secure and reliable ways to move money within and beyond borders, especially in today’s economic climate.

  • More consumers are searching for economic security, which is fueling worker migration and their plans to relocate. 
  • Fraud remains a key concern for consumers when sending cross-border payments, as 4 in 10  feel they are more likely to be a victim of fraud from a cross-border payment vs. a domestic payment. 
  • Late or failed cross-border payments drive immediate and longer-term negative impact on consumers’ well-being. 76% could not support themselves in some way as a result of a late/failed payment.
  • SMEs are increasingly global, prompting the need for fast and secure cross-border payment solutions.

 

  • 50% of SMEs are conducting more business internationally than in 2021. As a result, 65% intend to source more suppliers, partners and workers globally to make business operations more robust. And, most SMEs are also increasing their investment in digital technologies to survive and grow in changing economic conditions. 
  • Data security remains a key requirement for SMEs when choosing an online cross-border payment solution. 1 in 4 are prevented from even trying to make or receive online cross-border payments due to the perceived risk of fraud. 
  • Speed and transparency are also top of mind for SMEs when sending international payments, as late or failed payments hurt their reputations and vital supplier relationships. 

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