Refer to the Other Marks section for co-brand templates and guidelines.
Configurations (Updated December 2023)
Using card images and card program names in marketing (Updated December 2023)
Using the Mastercard name in text (Updated December 2023)
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1. Choose the correct Mastercard branding (“logo”) for your specific use. See Configurations for more guidance.
2. Always provide sufficient contrast with the background. See Background contrast.
3. Always surround the logo with sufficient clear space. See Minimum clear space.
4. For cards, please get guidelines and artwork from the Card Design Standards at mastercardconnect.com
5. Always reproduce the logo at a size that is clear and legible. See Minimum size.
6. When referencing Mastercard® in text, use an uppercase “M” and lowercase “c”, with no space between “Master” and “card”. See Using the Mastercard name in text.
Full-color Mastercard Symbol
The Mastercard Symbol is comprised of the Mastercard circles without the word “Mastercard.” The Symbol is used at merchant locations (physical, websites and apps) to signal acceptance and in marketing materials to market and promote Mastercard products and services.
Note: When used to signify acceptance, the Symbol may also be referred to as an Acceptance Mark.
Grayscale and solid Mastercard Brand Mark
Mastercard permits the grayscale and solid Mastercard Brand Mark to be used at merchant locations (physical, websites, and apps) to signal acceptance and in marketing materials to market and promote Mastercard products and services only when full-color printing is not available.
If you need further guidance on which Mastercard branding to use, please consult your Mastercard Representative or contact us.
Both vertical and horizontal configurations are available. Use the one that best fits your needs.
Note: The ™ and / or ® trademark symbols (or other symbol required under local law) may be used. When used, they must remain at the size provided in the authorized artwork files and be scaled proportionally with the marks even though their legibility may be compromised when the marks are at very small sizes or reproduced in certain media. The trademark symbols (or other symbol required under local law) must not be enlarged independently to increase legibility.
Decal stickers
Not all configurations of Mastercard branding are available in all color versions.
Mastercard Red | Mastercard Orange | Mastercard Yellow |
---|---|---|
RGB: 235/0/27 | RGB: 255/95/0 | RGB: 247/158/27 |
HEX: EB001B | HEX: FF5F00 | HEX: F79E1B |
CMYK: 0/100/98/3 | CMYK: 0/75/100/0 | CMYK: 0/44/100/0 |
PANTONE: 2035 C | PANTONE: 165 C | PANTONE: 1375 C |
Mastercard Dark Gray | Mastercard Medium Gray | Mastercard Light Gray Red |
---|---|---|
CMYK: 0/0/0/75 | CMYK: 0/0/0/52 | CMYK: 0/0/0/28 |
Note: Color specifications apply to vertical configurations as well.
*The color values shown here have not been evaluated by Pantone, Inc. for accuracy and may not match the PANTONE Color Standard. Consult correct PANTONE Color Publications for accurate color. PANTONE® is the property of Pantone, Inc.
**For online/digital RGB use or PANTONE printing, the trademark symbol (™) next to the yellow circle must be reproduced in Mastercard Yellow. For CMYK printing, the trademark symbol (™) must be black for the positive mark or white for the reverse mark. For all uses, the registered trademark symbol (®) to the right of the word “mastercard®” must be black for the positive mark or white for the reverse mark.
To ensure legibility of Mastercard branding, never use the logos at sizes smaller than the minimum size requirements.
Mastercard branding must appear in an uncluttered space free from text and other graphics.
Sufficient contrast between the background and the Mastercard branding is required.
Lettercase
When referencing Mastercard in text, use an uppercase “M” and lowercase “c” with no space between “Master” and “card”. The name must not appear with a capital “C”. Mastercard must appear in the same font as its surrounding text. The name must not be modified in any way. The name may appear in all uppercase letters only if the font style of the user interface or communication also appears in all uppercase letters.
Read-through
The Mastercard Symbol may not be used as a read-through in a headline, or in the body of a communication. When the word Mastercard is used in text, it must be set in the same typeface as the surrounding text.
Trademark attribution notice
When the Mastercard, Maestro or Cirrus name and/or Mastercard Symbol, Mastercard Brand Mark, Maestro Brand Mark or Cirrus Brand Mark are used, the following trademark attribution notice may be included once in the communication, as applicable:
For the use of the Mastercard name, Symbol, or Brand Mark:
For the use of the Maestro name or Brand Mark:
For the use of the Cirrus name or Brand Mark:
If the Mastercard Symbol appears without the mention of the word “Mastercard” in the body copy of the communication, the following trademark attribution notice may be used instead: “The Mastercard circles design is a registered trademark of Mastercard International Incorporated.”
For the use of the Mastercard, Maestro, or Cirrus name and/or Mastercard Symbol, or Mastercard, Maestro, or Cirrus Brand Mark, to maintain parity, when a trademark attribution notice is used for any other third party trademark or trade name used in association with, or on the same communication, acceptable trademark attribution must be included.
Translations
The Mastercard name must appear in English only. The Mastercard name must not be translated into other languages nor appear in another alphabet except for specific authorized versions in Chinese (translation), Arabic (transliteration), Georgian (transliteration), and Korean (transliteration).
Parity
In communications that promote more than one acceptance mark, the Mastercard name and/or branding must be presented with size, frequency, color treatment, location and prominence equal to that of all other acceptance marks and/or logos presented.
Note: As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
All Mastercard® branding, including the decal stickers, must be displayed at the point of interaction where payment options and/or access marks are presented.
At the point of interaction, Mastercard branding must be displayed at parity (in terms of size, frequency, color treatment, and location) with all other acceptance marks displayed, with Mastercard preferably in the first position.
At the point of interaction, Mastercard branding, including the decal stickers, must be afforded similar prominence to any access mark displayed (characteristics to consider for similar prominence, include size, frequency, color treatment, and co-location within the same field of vision), except in the e-commerce environment as follows. In a digital environment, when displaying an access mark checkout option, Mastercard branding is not required to be displayed if (1) the cardholder can readily navigate from the screen displaying the access mark checkout option to a screen displaying a checkout option where the Mastercard branding is appropriately displayed or (2) Mastercard branding is appropriately displayed prior to payment confirmation, when use of an access mark checkout option is the only available checkout option. Access mark marketing materials (i.e., promotional signage, checkout lane dividers, etc.) are not required to include Mastercard branding.
Illustrative, but not exhaustive, examples of compliant displays follow.
General
Note: All point of interaction (POI) locations that accept Mastercard must display a Mastercard Mark at parity (in terms of size, frequency, color treatment and location) with all other acceptance marks (with the exception of Mastercard POI locations in the U.S., where a specific regional Standard that permits otherwise exists. Refer to Mastercard Rules, Rule 5.12.1 “Discrimination” of Chapter 16, “Additional U.S. Region and U.S. Territory Rules”).
Note: Gray boxes in the examples of displays represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
Use at physical merchant locations
For complete information, refer to Use at physical merchant locations.
Use at digital merchant locations
For complete information, refer to Signaling digital payment acceptance.
Mastercard family of brands
When more than one Mastercard brand is accepted, display the marks horizontally or vertically in the approved sequence:
Refer to the Other Marks section for co-brand templates and guidelines.
Note: Mastercard Symbol branding is required on all physical cards manufactured after 1 July 2020.
Refer to the Card Design Standards published on mastercardconnect.com
All use of card images in marketing materials must comply with the requirements specified in the Card Design Standards manual published on mastercardconnect.com, and the requirements below:
Using Mastercard in card program name
Using card program name in marketing and card program terms and conditions
“Mastercard”, “Maestro®”, or “Cirrus®” must be included in each reference to the card program in any marketing containing or referring to a card program, unless each of the following conditions are met:
The full, legal card program name must be present when referring to the card program in the terms and conditions.
Illustrative examples of compliant displays follows
At entry into a merchant location
Display the Mastercard® decal sticker on a main entry door or on a nearby window to signal acceptance. If these locations are not available, the decal sticker must be displayed so it is seen easily from the outside. Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Note: For merchant decal stickers, the primary source to receive decals is the financial institution that processes the merchant’s transactions. However, for convenience, merchants may download artwork to create custom signage or order limited quantities from Mastercard.
Note: Non-compliant example becomes compliant when Mastercard branding is added to the display in compliance with Using with other payment options and access marks* (e.g., (1) with acceptance marks, adding Mastercard branding at parity with size, frequency, color treatment, location, and prominence equal to that of all other acceptance marks and (2) with access marks, adding Mastercard branding with similar prominence to any access mark displayed (characteristics to consider for similar prominence, include size, frequency, color treatment, and co-location within the same field of vision)).
Note: Gray boxes in the examples of displays represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
At the point of interaction
Display Mastercard branding at the point of interaction (POI) to encourage card use. Examples of POI branding include: cash register, terminal display, digital display, tent cards, card presenters, etc.
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Note: Non-compliant example becomes compliant when Mastercard branding is added to the display in compliance with Using with other payment options and access marks* (e.g., (1) with acceptance marks, adding Mastercard branding at parity with size, frequency, color treatment, location, and prominence equal to that of all other acceptance marks and (2) with access marks, adding Mastercard branding with similar prominence to any access mark displayed (characteristics to consider for similar prominence, include size, frequency, color treatment, and co-location within the same field of vision)).
Note: Gray boxes in the examples of displays represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
*With the exception of Mastercard in the U.S. Region and U.S. Territories, where a specific regional Standard that permits otherwise exists. Refer to Mastercard Rules, Rule 5.12.1 “Discrimination” of Chapter 16, “Additional U.S. Region and U.S. Territory Rules”.
This section applies to Mastercard® (and Maestro®) branding in all digital channels (e.g., in-app, browser, contactless*, voice-enabled devices, QR*, etc.) and must be applied when:
*Mastercard Contactless Branding Requirements are available, see Use in contactless payments. The Mastercard QR brand requirements are available for download.
Display of Mastercard branding
Digital branding requirements for stored and tokenized credentials indicate how Mastercard branding should appear when credentials are displayed.
Stored credentials
A stored credential is a Mastercard account credential that a cardholder has approved a merchant, digital wallet operator, service provider, Click to Pay wallet, or other digital entity to store for use in a future transaction. The credential must be identified as a Mastercard account.
An entity that retains credentials must display on all payment user interfaces:
Tokenized credentials
When a merchant, digital wallet operator, service provider, or other digital entity actively participates in the tokenization of a Mastercard credential in accordance with EMVCo standards, the Mastercard card image (instead of the Mastercard Symbol) must be shown in all payment user interfaces:
Presentment of Mastercard credentials
To ensure the consumer is aware of the Mastercard credential being used in a transaction, the following principles must be followed:
Prior to purchase
Prior to payment execution, the consumer, when initiating a purchase, must be presented with the stored credentials being used either visually or through another relevant mechanism (e.g., voice-enabled device). For payment experiences where consumers make a purchase using a visual display, Mastercard branding must appear when the consumer is:
Post-purchase†
When a post-purchase confirmation (e.g., push notification, email, voice confirmation, Mastercard approved sound, etc.) is provided upon completion of the transaction, whether the purchase was initiated by the consumer or merchant, the consumer must receive confirmation of the Mastercard credential used.
†Refer to Mastercard Transaction Processing Rules 3.13 and 4.7 for e-commerce and contactless transaction receipt requirements.
Use of the Mastercard Checkout Sound and Animation
The Checkout Sound and Animation may be played or displayed as a form of confirmation in a digital environment. Please contact your Mastercard representative or contact us for more information.
Refer to the Card Design Standards manual published on mastercardconnect.com, for all of the card design requirements for tokenized and non-tokenized digital card images.
The Mastercard card image is required to be displayed in the user interface when the Mastercard credential is tokenized. The card image should provide a rich visual experience by representing the digitized card to the cardholder.
Tokenized digital card images (including digital first images)
The following applies to the display of tokenized digital card images:
The following elements are prohibited:
Relevant Mastercard branding must be included on the visible side, irrespective of where the branding is located on the physical card. Branding must be positioned and sized proportionately to match or exceed physical card design standards. The Mastercard Premium Brand Mark, if applicable, may only be used when the Mastercard Premium Brand Mark is present on the physical version of the card. Refer to the Card Design Standards manual for permissible branding placement locations.
SIZE RATIO OF THE SYMBOL RELATIVE TO THE CARD WIDTH
Non-tokenized digital card images
The following applies to the display of non-tokenized digital card images:
The following elements are prohibited:
Relevant Mastercard branding must be included on the visible side, irrespective of where the branding is located on the physical card. Branding must be positioned and sized proportionately to match or exceed physical card design standards. The Mastercard Premium Brand Mark, if applicable, may only be used when the Mastercard Premium Brand Mark is present on the physical version of the card. Refer to the Card Design Standards manual for permissible branding placement locations.
Minimum size for tokenized and non-tokenized digital card Images
Note: Since November 2018, the full-color Mastercard Symbol without the word “mastercard®” is featured on cards. The Mastercard Symbol branding is required on all physical cards manufactured on or after 1 July 2020. Issuers may update their digital card imagery at any time to feature the Symbol. However, issuers must update these images simultaneously with the update of the physical companion card.
Use with other marks
The Mastercard Symbol, Mastercard card image, or Mastercard text must be presented at least at parity with all other payment marks, card images, or text depicted in a digital environment. For example, the Mastercard Symbol must be at least as prominent as, and appear in at least the same size, level of color reproduction, and frequency as all other payment marks appearing in that digital environment.
In the Europe Region, if the Mastercard (or Maestro) account number is co-badged with another payment scheme, the Mastercard/Maestro branding or card image should preferably be displayed separately from the mark or card image of the other payment scheme.
Mastercard/Maestro/Cirrus branding must be displayed in the digital environment whenever Mastercard is accepted and payment options and/or access marks are presented, including to signal payment acceptance and at credential load.
Illustrative, but not exhaustive, examples of compliant displays follow.
Note: Gray boxes in the examples of displays represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
*With the exception of Mastercard in the U.S. Region and U.S. Territories, where a specific regional Standard that permits otherwise exists. Refer to Mastercard Rules, Rule 5.12.1 “Discrimination” of Chapter 16, “Additional U.S. Region and U.S. Territory Rules”.
Signaling acceptance in a voice environment
The Mastercard Checkout Sound may be played to signal acceptance for Mastercard transactions in a voice environment. Please contact your Mastercard representative or contact us for more information.
Visual display interface
When a Mastercard stored credential is represented visually in any digital payment environment, including stored credentials displayed in a browser, in-app, or in a digital wallet, either the Mastercard Symbol or the Mastercard card image (for tokenized credentials) and the last four digits of the account number must appear in close proximity to the account representation in order to provide clear brand identification.
To ensure the consumer is aware of the Mastercard credential being used in a transaction, the following principles must be followed:
Certain payment experiences are seamless as they allow payment with a Mastercard credential previously stored on file in few steps and without friction. To ensure the consumer has transparency in the seamless payment experience with regard to the Mastercard credential being used, the digital entity must conform to the stored and tokenized credentials requirements, as well as the following principles:
Seamless payment experiences use credentials previously stored on file and include, but are not limited to:
*The entity presenting the Mastercard credential may offer the consumer the choice to opt out of receiving a voice-enabled pre-purchase credential confirmation. The default should initially be set as opt-in.
This section includes requirements for representation of EMV® Secure Remote Commerce (“SRC”) payment mark otherwise known as the “Click to Pay icon” and technology as “Click to Pay”, in conjunction with the core Mastercard® and/or Maestro® marks.
SRC is a global specification developed by EMVCo to create an e-commerce payment experience that aims to deliver the same security, convenience, and control currently offered to cardholders paying in the physical world.
Click to Pay is the consumer facing reference to the SRC technology, service, and icon. This section includes requirements for the use of Click to Pay in all aspects of the consumer journey, from mobile to marketing. All requirements apply to all marketing and digital interfaces, unless otherwise specified.
Glossary of Click to Pay-related terminology
CLICK TO PAY TERMINOLOGY
SRC Participant
An entity that is configured to participate in an SRC ecosystem. This may include issuers, merchants, entities playing the role of SRC initiators, digital card facilitators, digital payment applications, and payment service providers.
Click to Pay icon or “icon”
An icon that is a trademark of EMVCo, LLC that is used to signal that a remote-commerce channel offers payments enabled by the EMV Secure Remote Commerce specification.
SRC System
A technical platform that facilitates remote card payments.
SRC System operating image
The unique image(s) referring to SRC System operating network card(s) accepted by the merchant that will be displayed in association with the Click to Pay icon.
TRIGGER AND ASSET TERMINOLOGY
Horizontal mark
The file name for the asset that consist of the Click to Pay icon, Vertical separator line, and SRC Participant mark or all SRC System operating image(s) that a merchant accepts.
Trigger format
Any format that initiates and provides the starting point for a Click to Pay experience and is placed on the digital payment application.
Vertical separator line
The line that separates the Click to Pay icon from an SRC Participant mark or SRC System operating image(s).
Vertical mark
The file name for the Click to Pay icon digital asset.
The Click to Pay icon, also referred to herein as “icon” or “Vertical mark”, is an EMVCo trademark and is used to signal that a remote-commerce channel offers payments enabled by the EMV Secure Remote Commerce Specification.
The icon is comprised of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line.
CLICK TO PAY ICON OR VERTICAL MARK
When to use the icon
Use the icon as a standalone visual representation of Click to Pay functionality on all digital payment interfaces such as websites and in-app interfaces. Click to Pay participants can use in marketing collateral or non-Trigger Format use cases (payment labels and titles).
How to use the icon
The icon must always appear exactly as shown in these standards and must never be broken apart, stretched, skewed, or visually altered in any way.
Clear space
Always surround the icon with sufficient clear space, which as a general requirement must be equal to one quarter (.25x) of the full height of the icon (x).
In certain use cases (e.g., mobile), where space may be extremely limited, the clear space requirement does not apply in full. When the height of the icon is less than or equal to 32px, 2mm/8px clear space is required on all surrounding sides of the icon. When the height of the icon is greater than 32px, one quarter (.25x) of clear space is required around the icon.
Minimum size
In most use cases, the icon must appear at a height no smaller than 5mm/20px.
Where space may be extremely limited, the icon must appear at a height no smaller than 3mm/12px. A 10px minimum size is supported for extreme cases.
Icon color for marketing use
In marketing, the icon may be black or white, alternatively, the icon may appear as a solid, monochromatic color, provided the color provides sufficient contrast and legibility against the selected background.
Marketing materials examples include participant websites, sales collateral, consumer-facing materials, and promotional materials, for example: notebooks, t-shirts, giveaways.
Icon color for checkout/digital use
A black icon must appear against a white or light-colored background. A white icon must appear against a medium or dark-colored background (for example, green as displayed below).
Checkout/digital icon use examples include e-commerce website and in-app interfaces, where Click to Pay is available.
WCAG 2.0 AA web accessibility standards include requirements for determining if there is sufficient contrast of background colors in a digital experience:
How to obtain Click to Pay icon artwork
The artwork (.ai, svg, png, etc.) may be downloaded by clicking directly on the links below.
Requirements to use the icon
A right to use the Click to Pay icon is granted to Mastercard licensed customers, Mastercard merchants, participants in Mastercard’s Click to Pay program, and registered service providers or other licensees under sublicense from EMVCo under Mastercard’s licenses with EMVCo. Such Mastercard licensed customers or other entities may use the EMVCo Marks subject to the terms and conditions set forth in this section and the EMVCo standards and specifications available from EMVCo, including from the Internet website of EMVCo (currently located at https://www.emvco.com, as such website address may change from time to time). Such use of the Click to Pay icon must comply with these requirements and the EMVCo standards and specifications. Such licensed Mastercard customers or other entities are not required to execute the EMVCo licensing agreement for use of the EMVCo Marks. The sublicense from Mastercard is sufficient, or a written Trademark License Agreement must be in place with EMVCo for the right to use the icon.
The sublicense from Mastercard is sufficient, or for those without a sublicense from Mastercard, a written Trademark License Agreement must be in place with EMVCo for the right to use the icon.
Icon with SRC Participant mark or SRC System operating image(s)
The Click to Pay icon may be displayed on a stand-alone basis as described above or may be displayed in combination with an SRC Participant mark (mark) or SRC System operating image (image). These assets, referred to as the “Horizontal mark” can be used in marketing materials to signal Click to Pay participation and acceptance or can be used to trigger a Click to Pay transaction at the point of interaction.
Determining size parity between the Click to Pay icon and SRC marks/images
A mark/image may exceed a dimension of the Click to Pay icon by 20% within these parameters:
[incremental height %] + [incremental width %] ≤ 20%, where:
The SRC System operating image(s) or SRC Participant mark(s) must meet or exceed the dimension of Click to Pay icon by equal incremental percentage defined by the sum of incremental height % + incremental width %.
COMPLIANT DISPLAY OF SRC SYSTEM OPERATING IMAGES SIZED ACCORDING TO THE PARITY MODEL ABOVE
COMPLIANT DISPLAY OF SRC SYSTEM OPERATING IMAGES SIZED ACCORDING TO THE PARITY MODEL ABOVE
COMPLIANT DISPLAY OF A CLICK TO PAY ICON WITH PARTICIPANT MARK (E.G., ISSUER, ACCEPTING MERCHANT) AND SYSTEM OPERATING IMAGES FOR MARKETING USE TO SIGNAL CLICK TO PAY ACCEPTANCE ON A TERMINAL, OR COUNTER CARD, FOR EXAMPLE.
Note: Gray boxes in the example represent payment option.
How to obtain the Horizontal mark assets artwork
The artwork (.ai, svg, png, etc.) may be downloaded by clicking directly on the links below.
A Click to Pay-enabled transaction may be represented as a payment option in digital point of interaction environments, including, merchant’s desktop and mobile website and in-app interfaces, as a Trigger Format and/or as a non-Trigger Format.
To determine if the payment method selection is a Trigger Format or a non-Trigger Format,
ask the following question:
By clicking this button or making this selection, am I initiating a Click to Pay experience?
Yes
Trigger requirements
The style of Trigger Format used to initiate a Click to Pay-enabled transaction depends on the merchant’s capabilities:
When the merchant environment supports graphics
The Trigger Format must include the Click to Pay icon, Vertical separator line, Mastercard/Maestro branding, and any other accepted SRC System operating images.
When the merchant environment does not support graphics
ILLUSTRATIVE, BUT NOT EXHAUSTIVE, EXAMPLES OF COMPLIANT AND NON-COMPLIANT DISPLAY OF THE CLICK TO PAY ASSETS WHEN THE MERCHANT ENVIRONMENT DOES NOT SUPPORT GRAPHIC-ENABLED TRIGGERS
Integrated merchant Trigger Format
An integrated merchant Trigger Format is a Click to Pay experience that is triggered off the merchant’s existing checkout trigger.
When Click to Pay is triggered off the merchant’s existing checkout trigger, the icon with SRC System operating images must be displayed in immediate proximity of the merchant’s checkout button with merchant’s own call to action descriptive language. Immediate proximity means placement near a non-graphics supported payment selection format or textual confirmation of payment selected by the user, with a minimum distance of 8 pixels of white space between the graphical content of the Trigger Format and the payment selection.
For example, if the merchant’s checkout button label says “CHECKOUT” and the button initiates a Click to Pay-enabled transaction, the Horizontal mark asset must be displayed in immediate proximity of this trigger.
Another example of an integrated merchant Trigger Format is when the card list is presented within the merchant UI that then invokes the Click to Pay checkout experience.
No
Non-Trigger Format requirements
A non-Trigger Format does not initiate a Click to Pay experience; however, Click to Pay branding may be used to display and represent that Click to Pay-enabled technology is available on the merchant or payment service provider’s website and in-app interfaces. Presentation of a non-Trigger Format also depends on the graphics capabilities of a merchant’s website and in-app interface. Any combination of the Click to Pay name, icon/Vertical mark, and Horizontal mark asset may be used in non-Trigger Formats within user interfaces.
ILLUSTRATIVE, BUT NOT EXHAUSTIVE, EXAMPLES OF COMPLIANT DISPLAY OF THE CLICK TO PAY ASSETS IN A NON-TRIGGER FORMAT
How to use “Click to Pay”
When describing the features of Mastercard’s Click to Pay program in marketing and product communications, use “Mastercard Click to Pay.”
Use “Click to Pay” in the product without the “Mastercard” modifier, especially on network-neutral communications or in user interfaces such as the SRC Initiator.
Click to Pay may be applied without “Mastercard” as a modifier when network neutral or describing product usage.
“Click to Pay” may be used as a reference to the technology, service, and icon, or actively as follows:
Descriptive reference |
“Create a Click to Pay profile with your Mastercard®.”
“Use your Mastercard when you see the Click to Pay icon.”
"Use your Mastercard in Click to Pay”
“Check out wherever you see the Click to Pay icon”
“Enroll your Mastercard in Click to Pay for a convenient and secure checkout.”
Uppercase “C” and “P”
Uppercase is permitted if the surrounding text also is uppercase.
Action
“Simply click to pay quickly and securely.”
“Click to pay quickly and securely.”
Sentence case |
ILLUSTRATIVE, BUT NOT EXHAUSTIVE NON-COMPLIANT EXAMPLES OF “CLICK TO PAY”
ClicktoPay
Click-to-Pay
Click 2 Pay
CTP
Trademark attribution language
In communications, the following trademark attribution language must be included where space permits: “The Click to Pay icon is a trademark owned by and used with permission of EMVCo, LLC.” Where images are not supported, the following attribution language should be used: “The Click to Pay icon, consisting of a pentagon design oriented on its side with a stylized depiction of a fast forward symbol on the right, formed by a continuous line, is a trademark owned by and used with permission of EMVCo, LLC.” Where space is limited, the following attribution language may be used: “The Click to Pay icon is a trademark owned by and used with permission of EMVCo, LLC.”
The above language may be omitted when used at checkout/digital.
This section includes requirements for representation of contactless capability through the use of the EMVCo, LLC (“EMVCo”) Contactless Indicator and Contactless Symbol, which are EMVCo marks, in conjunction with the core Mastercard® and/or Maestro® marks. Cirrus® can also be contactless to support contactless ATM usage.
This section includes requirements for the use of the Contactless Indicator on physical and digital cards, mobile phones, other payment and non-payment form factors, POS signage, and within supporting marketing and communications.
This section outlines the use of the Contactless Symbol on payment terminals. See the Mastercard Card Design Standards on mastercardconnect.com for requirements for display on cards and devices.
A right to use the Contactless Indicator and the Contactless Symbol and other EMVCo marks (“EMVCo Marks”) is granted to Mastercard customer or other licensee under sublicense from EMVCo under Mastercard’s licenses with EMVCo. Mastercard issuers and acquirers may use the EMVCo Marks subject to the terms and conditions set forth in this section and the EMVCo standards and specifications available from EMVCo, including from the Internet website of EMVCo (currently located at www.emvco.com, as such website address may change from time to time). Such use of the Contactless Indicator and the Contactless Symbol must comply with these requirements and the EMVCo standards and specifications.
Mastercard customers are not required to execute the EMVCo licensing agreement for use of the EMVCo Marks. The sublicense from Mastercard is sufficient.
A customer or other licensee must not register or attempt to register a Mastercard, Maestro, or Cirrus mark or an EMVCo mark.
The EMV Contactless Indicator
The EMVCo Contactless Indictor denotes contactless capability and is present on all contactless cards and form factors which have payments as a primary use case, and may be displayed on the screen of contactless mobile devices.
If a Mastercard card or device is contactless-enabled, the card or device must include the Contactless Indicator; except for payment secondary devices, where the Contactless Indicator must be included where possible. Refer to the Mastercard Card Design Standards for requirements for display of the Contactless Indicator on cards and devices.
For details and requirements on use of the Contactless Indicator on cards and devices see the EMVCo standards and specifications available from EMVCo, including from the Internet website of EMVCo (currently located at www.emvco.com, as such website address may change from time to time). Such use of Contactless Indicator must comply with these requirements and the EMVCo standards and specifications.
Refer to Using with other payment options and access marks and Signaling digital payment acceptance in Use in digital payments for display and parity requirements on cards and devices.
SAMPLE PROXIMITY PLACEMENT ON AN NFC-ENABLED DEVICE
Contactless branding on non-digital contactless devices
Payments-primary devices requirements include:
Payments-secondary devices requirements include:
Mastercard/Maestro branding in a contactless transaction
Refer to Use in digital payments for branding requirements on digital devices.
EXAMPLE OF PURCHASE CONFIRMATION NOTIFICATION
EXAMPLES OF NON-DIGITAL CONTACTLESS DEVICES
Note: The Mastercard “debit” identifier is required on Debit Mastercard non-digital contactless account devices issued in the “Debit Mastercard countries”.
Branding on digital contactless devices
When a Mastercard® or Maestro® account is represented in a contactless digital display, such as a digital wallet or other digital application, the digital branding requirements must be followed as outlined in the Digital payment interfaces tab in Use in digital payments.
Contactless devices that contain a payment screen display must present the Mastercard or Maestro card image, including Mastercard/Maestro branding and last four digits of the account number. On some very small form factors (e.g., digital activity tracker) where credentials are tokenized, if the use of the card image is not feasible, the Mastercard or Maestro Symbol and the last four digits of the account number may be used.
Refer to Mastercard Transaction Processing Rules 3.13 and 4.7 for e-commerce and contactless transaction receipt requirements.
EXAMPLES OF DIGITAL CONTACTLESS DEVICES
SAMPLE PAYMENT FLOW
The EMV Contactless Symbol is intended only for use at the point-of-sale on EMV specification compliant terminals, and within associated marketing collateral directing consumers where to tap their contactless device.
Point-of-sale (POS) terminals and ATMs that are contactless enabled must include the Contactless Symbol and, where other acceptance marks are displayed, Mastercard or Maestro branding, as applicable. The Contactless Symbol must be displayed on terminals and readers that are compliant with the EMVCo standards and specifications and may not appear on non-compliant terminals. Refer to Using with other payment options and access marks and Signaling digital payment acceptance in Use in digital payments for display and parity requirements at the POS.
For details and requirements on use of the Contactless Symbol on terminals and ATMs see the EMVCo standards and specifications available from EMVCo, including from the Internet website of EMVCo (currently located at www.emvco.com, as such website address may change from time to time). Such use of Contactless Symbol must comply with these requirements and the EMVCo standards and specifications.
EMV CONTACTLESS SYMBOL
EXAMPLE OF TERMINAL WITH MASTERCARD SYMBOL AND THE CONTACTLESS SYMBOL
Contactless POS and POI signage may be used to supplement the required display of decal stickers at Mastercard® and Maestro® merchant locations enabled for contactless payments. The following requirements apply for any Mastercard and Maestro contactless branding on signage and in marketing communications:
Note: The term “contactless” is not considered a consumer facing message and should be used minimally.
Mastercard-provided POS/POI signage/decals/stickers
MERCHANT ENTRANCE WITH SUPPLEMENTAL CONTACTLESS POS SIGNAGE
Note: Gray boxes in the example represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
COMBINATION DECALS
TAP & GO WITH MASTERCARD HORIZONTAL
TAP & GO WITH MASTERCARD VERTICAL
Mastercard or Maestro contactless in marketing and communications
Examples of consumer-facing messaging
Introduction
This section includes requirements for Tap on Phone and other software point-of-sale (SoftPOS) solutions, in conjunction with the core Mastercard® and/or Maestro® marks.
Tap on Phone is an acceptance solution that allows merchants to accept payments from any contactless card, mobile wallet, or non-digital wearable device, using the merchant’s own eligible NFC-enabled device.
The use of branding for Tap on Phone and other SoftPOS solutions must be applied when:
To learn more about how to develop and implement a Tap on Phone solution, please visit Mastercard’s Tap on Phone website.
Branding requirements for Tap on Phone or SoftPOS solutions must follow the Mastercard and Maestro branding requirements.
Pre-Payment Acceptance Requirements
Branding within Tap on Phone or SoftPOS solution prior to payment acceptance on merchant’s device screen:
Refer to Use at physical merchant locations for physical merchant location display requirements.
COMPLIANT AND NON-COMPLIANT TAP ON PHONE PRE-PAYMENT ACCEPTANCE EXAMPLES
Post-Payment Acceptance Requirements
We recommend that developers of Tap on Phone and other SoftPOS solutions integrate the Checkout Sound and Animation into their solutions. The Checkout Sound and Animation is Mastercard’s transaction approval sound mark and animation mark. See Use of the Checkout Sound and Animation for requirements around playing and/or displaying the Mastercard Checkout Sound and Animation.
TAP ON PHONE POST-PAYMENT ACCEPTANCE EXAMPLE
Device Branding Recommendations
Merchants with NFC-enabled phones, tablets, and similar devices that are enabled acceptance devices, through a Tap on Phone app, may place a decal sticker on the device near NFC antenna location to signal where a customer may tap to pay. A visual will help cardholders specify where to tap to reduce transaction errors.
Decal sticker must display the following:
TAP ON PHONE DECAL STICKER
The NFC antenna location varies by type of device. Please coordinate with your device provider to determine where the NFC antenna is located.
NFC ANTENNA ON CENTER OF PHONE EXAMPLE
NFC ANTENNA ON TOP THIRD OF PHONE EXAMPLE
How to obtain Tap on Phone decal stickers artwork
The artwork (.ai and .eps) may be downloaded by clicking directly on the links below.
The Checkout Sound and Animation is Mastercard’s transaction approval sound mark and animation mark, as made available from or provided by Mastercard, currently available at Mastercard Developers.
The Checkout Sound and Animation is used to indicate the approval of a Mastercard or Maestro transaction.
Playing and displaying the Checkout Sound and Animation
The Checkout Sound must be played and/or the Checkout Animation must be displayed:
Using with other sounds and animations
If there is any sound and/or animation associated with another payment option enabled on a POS terminal or POI, then the Checkout Sound and/or Checkout Animation must be enabled on such POS terminal or POI and must be played and/or displayed for Mastercard or Maestro transaction in accordance with the Checkout Sound and Animation standards.
The Checkout Sound and/or the Checkout Animation must be played and/or displayed at the POS terminal or POI at least as prominently as, and be presented in at least the same frequency, sound quality, volume, image quality, size, color treatment and location as any other sound and/or animation associated with another payment option enabled on a POS terminal or POI.
With the exception of Mastercard in the U.S. Region and U.S. Territories, where a specific regional Standard that permits otherwise exists. Refer to Mastercard Rules, Rule 5.12.1 “Discrimination” of Chapter 16, “Additional U.S. Region and U.S. Territory Rules”.
Using the Checkout Sound and Animation in marketing materials and advertisements
Use of the Checkout Sound and Animation in marketing materials and advertisements must comply with the requirements specified above.
All ATM locations must display the appropriate decal sticker for the brands which are accepted on or near the main entrance. Mastercard, Maestro, and/or Cirrus branding may also appear on ATM screens.
Decal stickers must be:
The Mastercard Checkout Sound and Animation (which is only applicable with Mastercard branding) may be played and/or displayed on the ATM screen as a form of confirmation. Please contact your Mastercard representative or contact us for more information.
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Note: Non-compliant examples become compliant when Mastercard branding is added to the display in compliance with Using with other payment options and access marks* (e.g., (1) with acceptance marks, adding Mastercard, Maestro, and/or Cirrus branding at parity with size, frequency, color treatment, location, and prominence equal to that of all other acceptance marks and (2) with access marks, adding Mastercard, Maestro, and/or Cirrus branding with similar prominence to any access mark displayed (characteristics to consider for similar prominence, include size, frequency, color treatment, and co-location within the same field of vision)).
Note: Gray boxes in the examples of displays represent a payment option or access mark, as applicable. As used on Brand Center, an access mark is any name, logo, sound, haptic, visual depiction, trade name, logotype, trademark, service mark, trade designation, and/or other designation, symbol or mark not licensed by Mastercard, that identifies a service through which a Mastercard, Maestro, or Cirrus account can be accessed and/or accepted for a Mastercard, Maestro, or Cirrus transaction.
*With the exception of Mastercard in the U.S. Region and U.S. Territories, where a specific regional Standard that permits otherwise exists. Refer to Mastercard Rules, Rule 5.12.1 “Discrimination” of Chapter 16, “Additional U.S. Region and U.S. Territory Rules”.
Mastercard Merchant Presented QR is a consumer-initiated, push payment transaction with a mobile payment device through a low-cost point of interaction device. An originating institution must enroll with Mastercard to participate in Mastercard Merchant Presented QR and offer this acceptance option to merchants.
This section includes requirements for the use of QR branding assets in a Mastercard Merchant Presented QR payment flow, including:
Merchants and originating institutions participating in Mastercard Merchant Presented QR are not required to execute the EMVCo licensing agreement for use of the EMV QR Payment Mark. The Mastercard license is sufficient. EMVCo standards are available at https://www.emvco.com.
EMV® QR Payment Mark
Color
Minimum clear space
Size requirements
The Mastercard Merchant Presented QR Mark
Trademark designations
Color
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Minimum size
Reproduce the Mastercard Merchant Presented QR Mark at a size that is clear and legible (varies depending on screen/print resolution).
Minimum clear space
The Partner/Mastercard QR Composite
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Trademark designations
Trademark designations are not required to appear next to the Mastercard Symbol when used on small-scale digital interfaces and at very small sizes on marketing collateral.
Trademark designations are required next to the QR Payment Mark regardless of reproduction size.
Color
Refer to the color specifications for the Mastercard Merchant Presented QR Mark.
Minimum size
Reproduce the Partner/Mastercard QR Composite at a size that is clear and legible (varies depending on screen/print resolution).
Minimum clear space
Always surround the Partner/Mastercard QR Composite with sufficient clear space.
Merchant acceptance
Point-of-sale functional messaging
Generating a functional QR code image
When generating a functional QR code image:
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
COMBINATION DECALS
Merchant transactional signage
Transactional signage is required to appear at the point-of-interaction/sale (POS) by merchants participating in Mastercard Merchant Presented QR to promote usage and enable the customer to initiate the QR payment process.
QR transactional signage
Illustrative examples of compliant displays follow.
Interoperable QR transactional signage
Branding in digital QR devices
Functional messaging
Use in marketing and collateral
Illustrative, but not exhaustive, examples of compliant and non-compliant displays follow.
Consistent presentation of Mastercard® branding benefits issuers, acquirers, and merchants, by promoting consumer recognition and card use that builds business. Here are some common mistakes to avoid:
Do not recolor the Symbol.
Do not outline the Symbol.
Do not display or reproduce at insufficient resolution or size.
Do not create a grayscale decal sticker or Symbol.
Do not position the word “mastercard®” within the circles.
Do not use the grayscale or solid Symbol without the word “mastercard®”.
Do not use a grayscale or solid mark on the visible side when a card is represented visually in any digital payment environment.