Cardholder Benefits and Global Services

    MasterCard Cardholder Services: The Single Source to Service all Your Cardholder Needs

    MasterCard Cardholder Services provides valuable card benefits and services for MasterCard cards worldwide. Whether our customer financial institutions are launching new card products or looking for ways to revitalize existing ones, the unique features, benefits and cardholder experiences MasterCard offers can help drive their success.

    • With more than 20 years of experience and serving over 180 million card accounts globally, we can help customers package their credit, debit or commercial card benefits in the most targeted and cost-effective ways, saving them time and maximizing their resources.
    • From travel, retail, and security related insurances to personal lifestyle assistance and outstanding global customer service, our single-source solution helps create card products strategically designed to drive usage.
    • We partner with world-class service providers to meet the individual needs and requirements of each of our customer financial institutions.
    Assisting cardholders anytime, and virtually anywhere, and in any language:
    • Lost and Stolen Card Reporting
    • Emergency Card Replacement
    • Emergency Cash Advance
    • ATM Locations
    • Account-Related Inquiries
    Lifestyle assistance and insurance programs:
    • Travel
    • Retail
    • Security
    • Convenience

    For more information, contact global_cardholder_solutions@mastercard.com