[Pakistan] MASTERCARD PRIVACY POLICY


Effective date: [17th- July 2017]

Mastercard respects your privacy. This Privacy Policy describes how we process personal data, the types of personal data we collect, for what purposes we use that personal data, with whom we share it, and the choices you can make about our use of the personal data. We also describe the measures we take to protect the security of the personal data and how you can contact us about our privacy practices.

  1. 1. Mastercard Asia/Pacific Pte Ltd ("Mastercard") is the entity responsible for the processing of your personal data in the context of the [X-border Spend and win Campaign] Promotion ("Promotion"). Your visit to the Promotion website (the "Site") and participation in the Promotion is subject to this Privacy Policy and to the Promotion Terms.

  2. 2. Collection of Personal Data from You. In connection with conducting the Promotion, Mastercard will collect and process your eligible transaction data when you participate in the Promotion. In addition, your issuing bank will additionally collect and process the following personal data from you if you are a winner of the Promotion: telephone number and address to which the prize will be sent. We need to collect the personal data in order to conduct and administer the Promotion, and we will request your issuing bank to contact you if you are the winner.

  3. 3. Collection of Personal Data automatically. Mastercard may also collect information automatically through cookies when you visit the Site. A cookie is a text file containing small amounts of information which is downloaded on your device’s memory – and can subsequently be accessed by – our web servers. Session cookies are required to enable you to securely access the Site and functionalities. If you opt-out of having these session cookies placed and accessed on your device while accessing the Site, you may not be able to participate in the Promotion. Session cookies are used for web analytics purposes, i.e. to manage and improve the performance and design of the Site.

  4. 4. Purpose. Your personal data will be used only for operational purposes related to the Promotion, in particular in order to provide and administer the Promotion and communicate the Promotion to you, selecting and awarding the prizes to the winners, notifying you if you are the winner, announcing the winners, verification of the winners, and delivering prizes to the winners.

  5. 5. Holding your personal data. We may hold the personal data provided by you in a variety of ways, including electronically.

  6. 6. Your Rights and Choices. You will have the right to access your personal data and to correct your personal data if it is incorrect. You also have the right to contact us if you have any questions about how Mastercard processes your personal data. Please refer to the Contact Us section below for information about how to contact us.

  7. 7. Disclosures and Transfers. Mastercard will not disclose your personal data to other entities except as described in this Policy. Your personal information will be provided to our service providers for the purposes of administering the Promotion, communicating the Promotion to you and contacting winners. These service providers include our digital agency and fulfillment agency.
    We do not authorize these service providers to use or disclose such data except as necessary to perform certain services on our behalf or comply with legal requirements. We require these service providers by contract to appropriately safeguard the privacy and security of personal data they process on our behalf.
    We also may disclose personal data provided by you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data provided by you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with this Policy. Following such a sale or transfer, you may contact the entity to which we transferred the personal information provided by you with any inquiries concerning the processing of that information.
    We may transfer personal data outside of your country. The transfer of personal data outside of your country may be subject to restrictions, and we will take all the necessary steps to ensure compliance with applicable data protection law, in particular, the legal requirements on adequate protection for data transfers to countries outside of your country. Please note however that the countries which we transfer or disclose your personal data to may not have the same data protection laws as the country in which you initially provided the information, and you may not have access to mechanisms to protect your data under the data protection law in that country.

  8. 8. Updates to our Privacy Policy. This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the policy when it was most recently updated.

  9. 9. Contact Us. If you would like to (i) obtain more information on how we process your personal data or to access your personal data; (ii) rectify or delete any personal data relating to you; (iii) withdraw your consent given for certain types of data processing; (iv) change your preferences or remove your e-mail address from our mailing lists; or (v) if you have any questions, comments or concerns about our privacy practices, please contact us through our website at or by addressing your mail to:

    Global Privacy & Data Usage Officer
    Mastercard Asia/Pacific Pte Ltd
    3 Fraser Street, Level 17
    DUO Tower
    Singapore 189352

    To assist us in responding to your request, please give full details of the issue. Mastercard will review and respond to all complaints within a reasonable time. If you are not satisfied with how we respond, you may take your complaint to the applicable regulator in your jurisdiction.
    For more information on Mastercard’s privacy practices in other contexts, please refer to our Global Privacy Policy available at https://www.mastercard.us/en-us/about-mastercard/what-we-do/privacy.html.
    For all other enquiries about your Mastercard card and your purchase, you must contact your issuing bank or the participating merchant. More information about how to contact them can be found on their respective websites.