The Skype for Business help topics below will guide you to the answer you need and provide troubleshooting tips if you run into an issue.

• Scheduling and preparing for a Skype for Business meeting
  Set up and test your audio device before making a call or joining a meeting, and learn how to mute/unmute your audio, or improve quality.
• Joining a Skype for Business meeting
  Join your meeting with a computer, laptop, smartphone, tablet, or—if your organization supports it—by calling in from any phone.
• Meet and share in a Skype for Business meeting
  Learn how to mute/unmute, share your desktop, record the meeting, manage participants, present PowerPoint and perform other meeting management tasks.

Personal Identification Number (PIN)

Most of the time, you don’t need a PIN when you call into the meeting with a phone. All you need is the phone number and Conference ID, which you'll find in the meeting invite.

You only need a PIN if:

• You’re the meeting leader, and are calling in from a cell or home phone
• You’re an attendee, but the meeting is secured and you need to be identified

Your PIN is created when you first start using Skype, but you can reset your PIN if you don’t remember it.

For all of the latest information, follow the Unified Communications community on the Hub.

Check out the Quick Start Videos and Guides. 

Review some FAQs for common use cases and quick tips for troubleshooting.

Visit the Mastercard Learning Lounge and complete the self-paced learning pathway titled Unified Communications – Welcome to Skype for Business.