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1. Deloitte (2020), https://www2.deloitte.com/my/en/pages/risk/articles/91-percent-of-all-cyber-attacks-begin-with-a-phishing-email-to-an-unexpected-victim.html

2. Verizon (2021), https://www.verizon.com/business/resources/reports/dbir/2021/smb-data-breaches-deep-dive

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