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Why do I not receive details on transactions?

1 min read

Tobias Funder profile photo

Tobias Funder

Senior Project Manager,

Mastercard

Details are a complex feature, and many banks do not provide details at all. This means that the quality of transaction details will differ from bank to bank.

We fetch transaction details once a day and only from the day you connect your bank account to the Hub. Furthermore, transaction details are only being fetched on accounts where we can automatically fetch them.

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