Information Mastercard Open Banking Support needs to better help your users

To enable the Mastercard Open Banking Support agents to successfully support you, we need as much information as you can share.

Here are the most commonly asked questions by support agents:

• Please let us know where you are trying to log in.
• What type of error or message are you receiving? 
• Which bank are you trying to connect to?
• Is it a private or business account you are trying to access?
• Could you provide a screenshot of this error/issue?
• Could you provide us with your Mastercard Open Banking Hub connected email address?

They can contact Mastercard Open Banking Support here at Support