World Debit MasterCard® Terms & Conditions



2014 WORLD DEBIT MASTERCARD® TERMS AND CONDITIONS

To take advantage of any World Debit MasterCard® travel benefits described here, you must book through Carlson Wagonlit Travel, MasterCard’s designated travel agent for MasterCard Travel Services and must reserve and pay in full for reservations, including deposit and final payment, with a valid World Debit MasterCard® card. All benefit travel must commence by December 31, 2014 unless otherwise noted. All benefits and offers are subject to availability and are subject to change or cancellation without notice. Benefits may generally be redeemed multiple times, subject to specific travel service provider limitations or unless limits are noted and are valid on new bookings only. Multiple World Debit MasterCard® travel benefits provided by MasterCard Travel Services may be booked, but such benefits may not be combinable with a travel service provider’s other offers.

If a booking is made through CWT with a supplier that is not participating in the World Debit MasterCard®benefits program, then CWT will offer rates negotiated by CWT and/or those available to CWT in the Global Distribution System. If within twenty-four (24) hours of a Cardholder’s original reservation through CWT with a supplier that is not participating in the World Debit MasterCard® benefits program, CWT is notified by cardholder of a lower publicly-available rate that meets the exact booking criteria for the same supplier, then CWT will contact the applicable Supplier (including hotel, cruise line, car rental, tour company, airline or other) in an attempt to procure that same lower rate for the Cardholder, or, alternatively, the Cardholder will be allowed to cancel his or her reservation, provided the Cardholder was not informed at the time of booking that the reservation was non-refundable. Cardholder acknowledges that, with respect to airfares booked in some jurisdictions, Cardholders may not be allowed to cancel a reservation after twenty-four (24) hours have elapsed from Cardholder’s original reservation. For purposes of the foregoing, discount or negotiated rates not available to the general public, such as closed memberships, auction sites, phone only rates and same day mobile only rates are not considered publicly available rates.

Blackout dates and additional terms, conditions and restrictions may apply. Specific travel benefits are not available for certain card programs. World Debit cardholders, please visit www.mastercard.com/worldtravel/debitexperiences/index.html or contact one of our program travel advisors for additional program details and terms and conditions. Airline booking and other fees may apply. Carlson Wagonlit Travel, MasterCard, World Debit MasterCard® issuers and travel service providers are not responsible for printing or typographical errors. Travel related services are provided by or through one or more travel service providers and such travel service providers and benefits, as well as the terms and conditions contained herein, are subject to change at any time by MasterCard without notice. All benefits are subject to availability. The goods and services described herein are offered and provided by third party merchants and MasterCard is not responsible for any losses related to the offer, fulfillment or use of the goods or services.

Hotels and Resorts Portfolio Benefits: To take advantage of Hotels & Resorts Portfolio benefits, World Debit MasterCard® cardholders must book through Carlson Wagonlit Travel, MasterCard’s designated travel agent for MasterCard Travel Services and must reserve and pay in full for reservations, including deposit and final payment, with a valid World Debit MasterCard® card. All benefits and offers are subject to availability and are subject to change or cancellation without notice. Benefits may be limited to specific room types and may vary by supplier. World Debit MasterCard® Hotels & Resort Program is an amenity-based program offering specially negotiated rates with exclusive benefits. If a booking is made through CWT with a supplier that is not participating in the World Debit MasterCard® benefits program, then CWT will offer rates negotiated by CWT and/or those available to CWT in the Global Distribution System. If within twenty-four (24) hours of a Cardholder’s original reservation through CWT with a supplier that is not participating in the World Debit MasterCard® benefits program, CWT is notified of a lower publicly-available rate that meets the exact booking criteria for the same supplier, then CWT will contact the applicable Supplier (including hotel, cruise line, car rental, tour company, airline or other) in an attempt to procure that same lower rate for the Cardholder, or, alternatively, the Cardholder will be allowed to cancel his or her reservation, provided the Cardholder was not informed at the time of booking that the reservation was non-refundable. For purposes of the foregoing, discount or negotiated rates not available to the general public, such as closed memberships, auction sites, phone only rates and same day mobile only rates are not considered publicly available rates. Room upgrades and program amenities are based upon availability at time of arrival unless otherwise noted. Room upgrades are offered only for designated hotels and room categories and individual hotel participation may be withdrawn without prior notice. Upgrades may not apply to suite bookings. Hotel and Resort benefits do not apply to wholesaler bookings. All reservations must be booked and travel must be completed by December 31, 2014. Multiple World Debit MasterCard® travel benefits provided by MasterCard Travel Services may be booked, but such benefits may not be combinable with a travel service provider’s other offers. Benefits may generally be redeemed multiple times, subject to specific travel service provider limitations or unless limits are noted and are valid on new bookings only. Program is subject to change or cancellation without notice. Blackout dates and additional terms and conditions may apply. The goods and services described herein are offered and provided by third party merchants and MasterCard is not responsible for any losses related to the offer, fulfillment or use of the goods or services. Please contact your MasterCard Travel Services travel advisor for additional program details and terms and conditions. Carlson Wagonlit Travel, MasterCard, World Debit MasterCard® issuers and benefit travel service providers are not responsible for printing or typographical errors.

MasterCard Airport Concierge, provided by Global Airport Concierge Ltd, a MasterCard approved service provider. In the case of making any airport concierge service (“Meet & Greet”) bookings utilizing MasterCard Airport Concierge provided by Global Airport Concierge (”GAC”), it is the MasterCard cardholder’s responsibility to provide all the required and correct information. Any lack or delay of the information can affect the service and neither MasterCard International Incorporated (“MasterCard”) nor GAC will be held responsible for any such event. It is the MasterCard cardholder’s responsibility to choose and book a start time that allows sufficient time for the service to take place or the formalities to be completed in good time. There is no charge for any cancellations made more than 48 hours in advance of the service. For any cancellations made within 48 hours prior to the scheduled service, there is a 100% charge equivalent to full invoice and no right to refund. There is no charge for any amendments to the services made more than 48 hours in advance of the service. For any amendment made less than 48 hours in advance of the service, there will be a change fee imposed, which varies depending on the airport. Airside access at some airports may be subject to possible security restrictions. Infants up to 12 months will not be charged and between 12 and 36 months will be charged at 50%. Standard service times are typically 3 hours. Additional fees may apply for service–times of more than 3 hours. This does not apply to cases when flights are unexpectedly delayed. Additional fees may apply after the initial booking due to changes/cancellations made within 48 hours of travel, extra services added or additional passengers added at the airport. Fees depend on the airport and can be requested at time of booking. All rates are inclusive of foreign taxes, administration costs, gratuity & tips. Additional terms, exclusions and conditions apply, visit www.mastercard.com/airportconciergeterms.

Travel related services are provided by or through one or more travel service providers and such travel service providers and benefits, as well as the terms and conditions contained herein, are subject to change at any time by MasterCard without notice. This offer may be terminated by MasterCard without notice.

The goods and services described herein are offered and provided by third party merchants and MasterCard is not responsible for any losses related to the offer, fulfillment or use of the goods or services.

MASTERCARD, WORLD DEBIT MasterCard®, MASTERCARD TRAVEL SERVICES and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. All rights reserved.