Protect Yourself from a Phishing Scam
We encourage you to safeguard yourself against phishing by following the tips provided below:
- Be wary of phishing e-mail. Banks do not contact customers to ask them to provide sensitive information such as passwords and PINs online. Look for indications such as spelling and grammatical errors that expose the e-mail as being not genuine.
- Do not click hastily on links appearing in incoming e-mails and provide payment card or other personal information. Make it a practice to connect to an institution's Web site only by directly typing the institution's valid Web address into the Web browser.
- Notify us and the local law enforcement authorities promptly by forwarding suspicious phishing-type e-mails. This action will help us to shut down the fake Web site and to take action against the criminals.
- Monitor the transactions appearing on your statements, and quickly report suspicious transactions to the financial institution that issued your credit card.
- Change passwords and PINs periodically.
- Install anti-spam and firewall software on your personal computer to restrict spam and to prevent unauthorized access.
- Turn off your computer when not in use, to avoid criminals gaining access and misusing it for fraudulent purposes, which includes phishing attacks.
- If you suspect that you have become a victim of a phishing attack and have divulged your sensitive account information to fraudsters, please contact the financial institution that issued your card.
- Continue to monitor your statement for unauthorized transactions, if your account is not closed.
- Report the incident to the police.
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