MasterCard & the Public Sector

Child support is an important financial obligation that is vital to the well-being of children and their families. Late payments can drain state and local resources, and agencies involved in collecting court-ordered child support often face compliance problems when constituents are short of funds. Card acceptance can help individuals receive timely child support payments. It can also improve collection rates and increase revenues. Non-custodial parents can make payments online or arrange to have recurring payments debited from their account. Allowing cardholders to spread payments out over time helps families become more self-sufficient while saving taxpayers money. Download a Case Study on How Monterey County, California, Simplified Child Support Payments

Agencies responsible for collecting taxes, fees and fines often struggle with compliance problems when constituents are short of funds. Card acceptance offers payment flexibility—reducing paperwork and enabling cardholders to spread payments out over time. Greater payment flexibility can result in healthier collection rates and increased revenues. Download a Case Study on How Beaver County Maximized Revenues Through Improved Cash Flow and Payment Compliance

State Departments of Motor Vehicles perform a variety of administrative and regulatory functions—from issuing drivers’ licenses and registering vehicles to collecting fuel taxes. Card acceptance offers a convenient and more efficient way to conduct daily business. By accepting credit or debit cards, DMV offices can streamline revenue collection. And consumers can use their cards to conduct routine DMV transactions by telephone and via the Internet. Download a Case Study on How the Virginia Department of Motor Vehicles Improved Efficiency

Public transportation in the United States is growing steadily. To accommodate increased ridership and the public’s demand for better service, transportation agencies are installing new ticket and turnstile equipment and upgrading transit stations. Automation helps agencies to streamline operations and cut costs, by reducing cash transactions. Card acceptance provides quicker payment and access to funds. It also empowers riders by offering expanded purchasing and payment options. Riders can use payment cards at ticket vending machines or buy advance tickets online at any time. Monthly riders can purchase fares with a debit card and have tickets sent to their home or office. And SmartCard and Magnetic Stripe card programs allow riders to purchase bulk trips from an agency in advance. Download a Case Study on How The Long Island Rail Road Enhanced Customer Service and Improved Operations

Agencies collecting state and local taxes conduct a high volume of business. By accepting card payments, tax collection agencies can reduce paperwork by facilitating paperless returns. Electronic filing also enables agencies to collect and process payments more efficiently and reduce handling costs and fees due to lost and returned checks. Taxpayers benefit from more convenient payment options and quicker refunds.