MasterCard Global Service®
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If your business caters to travelers, you can be an important link in helping MasterCard Worldwide provide critical assistance to cardholders.
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MasterCard Global Service, cardholders can report a lost or stolen card, receive an emergency card replacement or cash advance, access account-related information or get any of the benefits associated with their MasterCard® card from anywhere, 24 hours a day.
Cardholders need easy, quick access to toll-free numbers when they have an emergency or question. MasterCard has listed Global Service toll-free numbers with directory assistance and included them in telephone directories in more than 250 key cities worldwide. Hotels and Other Merchants Help Make the Connection
International travelers want information accessible to them at their hotels. To ensure that MasterCard Global Service toll-free numbers are readily accessible, MasterCard has implemented a hotel campaign-distributing multilingual MasterCard Global Service reference cards to more than 30,000 hotels in 60 key destination countries. The cards are available in Chinese, English, French, German, Italian, Japanese, Korean, and Spanish.Travel agencies, car-rental agencies, tourist attractions, and major department stores are among the merchants that can distribute local MasterCard Global Service toll-free numbers to their customers. To learn how you can connect your customers to this important service, contact your acquirer. |
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