MasterCard Mid-size Solutions | Retail Industry Resources and Tools | MasterCard®

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		Articles Help Your Staff Master International Business Etiquette 04/28/2008 — Don't let your employees make social or cultural blunders abroad. Read advice on avoiding the most common mistakes. Related Articles Maintain Personal Service as Your Work Force Grows [±] 03/17/2008 — As a business expands, customer service can decline. Get back to personalized service to keep your customers and develop new ones. Speak to People's Values [±] 12/17/2007 — Today's consumers are increasingly aware that their spending habits impact social change, and they want to spend their money with companies that support their personal values. Corporate social responsibility can improve your community and inspire the public to positively promote your brand. Case Studies Daniels' Foods Benefits from MasterCard Commercial Card Program 12/17/2007 — Find out how Daniels' Foods streamlined paperwork and kept tight control of employee expenditures while earning valuable rewards on products and services. podcasts 10 Most Common Cross-cultural Business Blunders 04/28/2008 — Listen now to Colleen Rickenbacher, president of Dallas-based Colleen Rickenbacher Inc., as she gives advice on the most common mistakes employees make when working with international partners and clients. Rickenbacher is a speaker, author and trainer for etiquette, protocol and communication. listen download What is a podcast? Related Podcasts Conduct Effective Customer Research [±] 03/17/2008 — Listen now to Paul Lemberg, CEO of Axcelus, a business-growth consultancy in San Diego and author of Be Unreasonable, as he lends advice on maintaining awareness of how customers perceive your business. listen download Think Trust-based Selling [±] 12/17/2007 — Listen now to Kara Hartnett Hurst, managing director of Business for Social Responsibility in San Francisco, as she explains why corporate social responsibility can make a positive impact on your community and your bottom line. listen download White Papers MasterCard Commercial Card Program Simplifies Business Travel 12/17/2007 — See how the MasterCard Commercial Card Program's local and worldwide acceptance, and simple administration have helped mid-size retailers streamline financial transactions for traveling employees.