Account & Urgent Questions
What is my card balance?
How do I update my address?
What is the APR on my card?
How do I dispute a charge?
What is the status of my card application?
To contact your issuer call the phone number on the back of your MasterCard card.
Lost or Stolen Card
There are some questions only your card issuer
Issuer - Institutions that provide a credit line to a consumer through a payment card are called issuers. Issuers can include banks,
credit unions or savings and loan associations, and retailers such as department stores or gasoline companies. MasterCard Worldwide is not an
issuer.
View list of card issuersView glossary can answer for you, such as:
To contact your issuer call the phone number on the back of your MasterCard card.
Lost or Stolen Card
Get help now by contacting the MasterCard Assistance Center at (800) 307-7309 in the US.
See all emergency services
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