MasterCard Platinum is the ideal credit card for people who live busy and fulfilled lives, ensuring that they have the flexibility and support they need to turn daily occurrences into priceless and memorable moments.

MasterCard Platinum offers a comprehensive package of benefits and services, making it a constant companion, a friend or advisor who always knows how to get the best out of life:

• Prestige and recognition through high credit limits
• Worldwide acceptance
• Platinum card design guidelines
• Superior customer service access, 24 hours a day, 7 days a week
• Expedited billing dispute resolution process
• Year-end account summary (highly recommended)

In addition, MasterCard Platinum offers premium features and services to enhance its busy cardholders’ lifestyles. MasterCard Platinum benefits include:

Provides assistance to the cardholder, his spouse and children, when traveling at a distance of 160 km or more from home, including but not limited to:

• Information on travel requirements (documentation, vaccinations or currency exchange rates)
• Communication with the local police, consulates, airline companies or other corresponding entities in case of lost or stolen ticket, passport, visa or any identity document
• In case of a travel emergency, assistance with the coordination of a money transfer of up to US$ 5,000 from the account of a relative, a friend or a company
• Tracking of lost luggage
• Legal Referral Services

MasterCard Platinum cardholders and family members can benefit from the security and safety offered through the travel medical program when traveling a distance of 160 km or more from home. When purchasing the carrier tickets with your MasterCard Platinum, the benefits reimburses expenses up to US$ 25,000 including but not limited to:

• Medical emergency expenses
• Emergency travel costs for family
• Hospital Cash
• Medical Transfers such as return of dependent and/or elderly
• Repatriation and hotel expenses for convalescence, etc.

By purchasing your common carrier travel tickets with your MasterCard Platinum, you and your family are automatically entitled to travel insurance in case of accidental death, dismemberment, or paralysis when traveling by a common carrier.

• Coverage up to US$ 500,000 per person
• The insurance applies to domestic and international travel

MasterRental is a smart way to save money and receive valuable insurance coverage against accidental collision, theft, fire or vandalism when renting a vehicle with an eligible MasterCard Platinum card.

• Coverage of up to US$ 75,000 for car rentals up to 31 days
• Global coverage when traveling (select markets excluded)

You must Decline any/all partial or full collision damage insurance or similar collision damage and loss damage waiver (CDW/LDW) offered by the Rental Company.

MasterRental will not apply for collision coverage, loss or damage when another insurance policy protects the vehicle.

With busy and fast-paced lives MasterCard Platinum cardholders often need a little extra assistance to make things run smoothly. No matter how big or small the problem is the MasterCard Platinum Concierge Service is there to help. The concierges are experts in finding solutions to all types of problems, can make many different kinds of arrangements, and investigate answers to multiple questions.

The MasterCard Platinum concierges can help with:

• Information: For business and leisure trips the concierge team can provide details and advice on travel destinations, business etiquette in foreign countries, passport and visa requirements, and weather. They can also provide information on entertainment events, sports schedules, as well as restaurant recommendations in cities around the world.
• Referrals: If cardholders need help in locating trustworthy and reliable services, the concierges can refer them to business services (e.g. secretaries, courier services), local and home services (e.g. plumbers/electricians, babysitters, language schools, personal trainers, etc.), and professional services (e.g. doctors, dentists, legal services, vaccination and ambulance services). The concierges have these details, and much more, at their fingertips.
• Travel Issues: Making the travel experience stress-free is the concierges'' goal, so they are fully equipped to assist with location & recovery of lost baggage (on any airline) as well as location & forwarding of lost property. One less thing for cardholders to worry about.
• Entertainment: Our concierges are experts in getting tickets to all types of entertainment events, from rock and pop concerts, to ballet and opera, sports events, Broadway or West End shows, and all types of nightlife at home and abroad. They can even recommend and get reservations at restaurants around the world – even the most "difficult-to-get-into."
• Gift Sourcing & Delivery: Finding gifts takes time that often cardholders don’t have. The concierge team can help with seeking out the perfect gift (or flowers or gourmet items) and having it delivered right on time. Peace of mind guaranteed.

For 24 hour assistance, contact MasterCard Platinum Concierge at the following numbers:

The MasterCard Platinum Concierge Service delivers unlimited support and service, leaving cardholders to live their lives with minimal stress and maximum peace of mind, making ordinary tasks and moments extraordinary.

A series of privileges brought to the cardholder over the course of the year, ranging from special offers, to exclusive promotions and priority access, adds value and enjoyment to the lives of MasterCard Platinum cardholders. Some of the unforgettable experiences from which cardholders can benefit are

• Shopping: Special discounts in exclusive stores, gift-with-purchase offers, and private shopping experiences make the cardholder’s shopping experience richer.
• Entertainment: Privileges such as advance ticket purchase and priority seating, access to the world’s best spots and entertainment events, as well as exclusive receptions and events, help cardholder celebrate life every day. With just one call or click Cardholders can upgrade their entertainment experience from every day to priceless.
• Fine Dining: Dining is transformed with the privileges offered by MasterCard Platinum. With priority reservations for restaurants around the world and special limited-access dining events, cardholders can treat themselves and their friends to delicious and memorable moments.
• Travel: MasterCard Platinum provides exclusive and different experiences for all types of travel, whether weekend getaways or international vacations. Special travel packages offer something for every travel taste, with added value in the form of upgrades, preferred pricing and exclusive amenities. The best travel experiences are MasterCard Platinum privileges.

MasterCard Global Service provides emergency card-related assistance, any time anywhere, via one toll-free phone call.

Assistance services may include, but not limited to:

• Global Access (Acceptance and Cash Access)
• Lost/Stolen Card Reporting
• Emergency Card Replacement
• Emergency Cash Advance
• ATM Locations

Call MasterCard Global Service immediately to report a lost or stolen card and to cancel the account. If there is a need for cash or to make a purchase, with the approval of the issuer, MasterCard will provide the cardholder with a temporary card the next day in the United States and within two business days almost anywhere else.

For more information or assistance, please call the corresponding toll-free MasterCard Global Service number found in the table below.

The information contained herein is provided solely for the purpose of providing general information. Not intended to be a complete description of all the terms, conditions, limitations, exclusions or other arrangements of any benefit or insurance program provided by or for MasterCard, or MasterCard issuers. For complete information, please refer to the MasterCard Platinum Guide to Benefits. Questions can be directed to the MasterCard Assistance Center by direct dial or collect call at 1-636-722-8883.